The Product Coalition

NOVEMBER 26, 2022

Why do products fail, and what can the teams do to build products that customers need? A few days back, I was chatting with a product manager at one of the biggest software companies of our time. And these have helped his team to understand what to build and, more importantly, what not to build for the customers.

User Testing 102

User Testing Customer Experience Customer Feedback Feedback Software 102

Usersnap

JANUARY 12, 2022

They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. However, their (and all product team members’) superpowers and role in SaaS growth is invaluable! What Is a Chief Product Officer? How Much Does a Chief Product Officer Earn?

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Research Software Feedback Software Analytic Tools Fractional CTO 52

Mixpanel

FEBRUARY 16, 2024

This sounds pretty obvious, but understanding your product’s users is often easier said than done, especially when you’re building for multiple different personas. And when you’re building an analytics tool for everyone , persona work is nuanced. That’s our situation here at Mixpanel. Here are a few ways we do it.

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User Testing Customer Feedback Customer Experience Data Visualization 52

Userpilot

JULY 6, 2021

How you can improve the loading time of your app. Without further ado, let’s dive into the 10 best loading page examples from SaaS companies. What is a loading page in SaaS applications? Best loading page ideas for your SaaS. Mural uses loading screens to educate users about the app. Table of Contents.

Research Software 98

Research Software Customer Experience User Testing Data Visualization 98

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

PMLesson's Ace the PM Interview

JUNE 19, 2022

A cloud architect is technically a subset of a solutions architect roles responsible for designing and implementing technical solutions to an organization's business problems. Cloud architects, however, are responsible for using cloud computing technologies to engineer these solutions.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Mixpanel

OCTOBER 27, 2021

Promo is a leading video creation platform for small and medium-sized businesses. Yariv Azatchi is the chief technology officer at Promo and is the man connecting between the products and data in the company. There are more than 30 video editing tools in the market. What makes it different from competitors?

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Customer Experience Data Visualization Reporting Tools Research Software 98

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. We take care of most of Intercom’s backend technologies. What it means to Run Less Software.

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Research Software Feedback Software Analytic Tools Customer Communications 192

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth. Not only is tracking the competition daunting, it doesn’t ensure the product chiseled and shaped will be used by YOUR user base. Let’s g(r)o(w)! ?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

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Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

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Reporting Tools Research Software Feedback Software Weak Development Team 223

Modus Create

MAY 28, 2024

Assessing your AI adoption priorities Finding a starting point involves assessing how AI fits into your existing priorities. In our 2023 research, 39% of enterprises cited AI as a top initiative in the coming year, more than any other initiative. Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

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Reporting Tools Data Visualization Research Software Weak Development Team 64

Usersnap

JULY 27, 2020

Tracking feature requests from customers is a blessing, and also a nightmare for Product Managers. You want to know the needs and new ideas from your customers. We at Usersnap believe the voice of customers should be the driver of product development. allows you to track customer requests timely in a streamlined fashion.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

The Product Guy

OCTOBER 25, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Product Management University

DECEMBER 2, 2022

If you’re in product marketing or product management, you’re likely familiar with the concept of user personas and buyer personas. These terms might even be used interchangeably in your organization to describe a product’s customers. However, user personas and buyer personas are distinctly different. It’s the department persona.

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B2B Customer Experience User Testing Customer Feedback 130

Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Delivering feedback has to be done differently for example.

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Product Research Research Software Feedback Software User Testing 162

The Product Coalition

OCTOBER 6, 2020

People today consume content through more channels than ever before, and they’re also using media channels to talk about the TV shows and movies they watch. Canvs Founder and CEO, Jared Feldman believes in the importance of understanding how people feel on social media as they consume content.

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The Product Coalition

AUGUST 6, 2023

Based on experience, these are usually the topics discussed at standups: What work and/or research did you do yesterday? What work and/or research will you do today? And if time permits, some of the following can be discussed, or taken offline and discussed further: Any user stories anyone believes they won’t be able to complete?

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Research Software Reporting Tools Product Research User Testing 135

The Product Guy

JANUARY 5, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Our independent research ranks design companies based on their portfolio, skills, capabilities, and pricing. Award-winning global user experience design company.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Do your research. Lean into your newness.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Intercom, Inc.

FEBRUARY 28, 2018

Six years ago, Intercom invented business messaging – helping internet businesses interact with their customers in a personal, scalable way that had never been done before. We are laser focused on driving breakthrough innovations which help our customers grow their businesses efficiently. Ann joined us this past May.

Research Software 195

Research Software CTO User Testing Analytic Tools 195

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Chief Product Officer, UVIC Ltd. Simplicity is the ultimate sophistication.”

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

FEBRUARY 18, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Userpilot

MARCH 30, 2022

When your efforts to improve user engagement fail, killing a feature or the entire product might be what you need. But first, you need to consider multiple teams and stakeholders, customers, and the overall impact it has on your business. Investigate support and development efforts on the existing platform. Product usage.

User Testing 93

User Testing B2B Onboarding KPIs Feedback Software 93

Roy Madden

NOVEMBER 3, 2021

Impact A cohesive, streamlined workflow for threat intelligence that saves hours every week Increased customer satisfaction due to improved speed of intelligence Real-time sharing makes it easy to instantly alert customers and collaborators. THE CHALLENGE “The process used to be way too time consuming and manual”.

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User Testing Customer Feedback Feedback Software Research Software 96

The Product Guy

JANUARY 31, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Coalition

DECEMBER 23, 2023

In a LinkedIn post, CTO of Basecamp David Heinemeier Hansson in the face of possible chagrin, challenges notions that offices represent outmoded ways of working, according to telecommuting advocates. In the eyes of architects and designers, it’s viewed as one of the most beautiful office campuses in the world.

Fractional CTO 115

Fractional CTO User Testing Research Software Reporting Tools 115

Gainsight

JULY 1, 2022

A traditional model based on the marketing and sales funnel no longer works effectively to build sustainable growth for subscription-based SaaS. The solution? Make the product itself a key player in the customer lifecycle and experience. . We wanted to discover what solutions they use and how they measure success. .

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. So we decided to curate a list of the best of the best?

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Basel Fakhoury

MAY 17, 2018

After a year and half, we finally admitted that the mobile travel app we were working on wasn’t providing enough value and we had to shut it down. and the best way to do that was through user research. Luckily, the last idea we tested was the idea that would ultimately become User Interviews. Ugh… Alright.”

User Testing 40

User Testing Product Research Research Software Startups 40

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Chief Product Officer, UVIC Ltd. Simplicity is the ultimate sophistication.”

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

The Product Guy

MARCH 26, 2020

I took the initiative to research what could be done to improve them and progress the product. That was when I started doing product work more closely with my team, my team lead and the CTO. I would then brainstorm ideas on my own to prepare for the weekly meeting be prepared to share my own ideas and get feedback.

CTO Coach 162

CTO Coach Product Research CTO User Testing 162

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

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Product Research User Testing Feedback Software Research Software 130

Mind the Product

MAY 16, 2019

Product people usually spend a substantial period of time in a problem-solution space, learning about customers, about their pain points, and seeking opportunities to add value. It is about building experiences which delight your customers. The platform is used for selling and buying used books. Testimonial: /?test??m??ni?l/

Software Review 150

Software Review Development Research Software User Testing 150

The Product Guy

FEBRUARY 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 27, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60