Intercom, Inc.

AUGUST 30, 2022

As a founder, you may know exactly what tech stack you need to build your product – but what about when it comes to the tools you need to run your business? But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale.

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. Tailored, in-context experiences have become table stakes, making the one-size-fits-all approach to customer communication a thing of the past.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

ProductPlan

SEPTEMBER 2, 2022

Product teams carry this burden alone without the help of proper tooling for far too long. Launch Management is a first-of-its-kind tool for product teams that helps you wrangle the chaos of a product launch. We are incredibly excited to show you how you can guarantee launch readiness, all within a single platform.

Reporting Tools 82

Reporting Tools Customer Communications Research Software Marketing 82

The Product Coalition

AUGUST 8, 2017

Enterprise software is in the middle of a design-led revolution. Software no longer requires you to ‘find’ what you’re looking for as design patterns are reaching higher levels of maturity. Intuitive interfaces have entered our enterprise lives, much more striking in similarity to their consumer app cousins. Everywhere.

Enterprise 60

Enterprise User Testing Research Software Feedback Software 60

Gainsight

MAY 7, 2020

Given that retaining customers is more important than ever , your Customer Success teams are likely in situation #3 – doing more with the same or less. We’ve written about process solutions to “do more with less” But how can you do more with less software spend ?

Analytic Tools 59

Analytic Tools Customer Communications Feedback Software Customer Experience 59

ProductPlan

JUNE 1, 2023

No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. Instead of the product team putting more energy into validating and solving major problems, customers get a steady stream of tweaks and minor improvements across the board.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Gainsight

MAY 18, 2023

Alteryx provides the leading analytics automation platform. According to the company, “Alteryx delivers easy end-to-end automation of data engineering, analytics, reporting, machine learning, and data science processes, enabling enterprises everywhere to democratize data analytics across their organizations for a broad range of use cases.”

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52