The Product Coalition
JUNE 26, 2023
Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?
Bain Public
SEPTEMBER 17, 2020
Bain Public’s SOAP™ methodology and tool offers a full picture of your product strategy, tactics, metrics and roadmap all in one place. These are the directors, VPs, and C-level leaders who have the mandate of delivering digital product solutions for years to come. Let’s look at the different parts of the system up close.
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Intercom, Inc.
JUNE 1, 2021
In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions. Sound familiar?
ProductPlan
JUNE 1, 2023
No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. When a customer has a feature idea, it’s not really because they want that particular feature. But most of your customers probably aren’t product managers. Why do product teams become feature factories?
Intercom, Inc.
JULY 13, 2021
For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. Solution: We now show how to earn high ratings and promotions. Solution: We’ve introduced a new staff designer level in between our senior and principal levels. Here are the most important changes we made together.
The Product Coalition
DECEMBER 11, 2023
In part two of this summary, I am moving to talk about strategy and leadership insights. Today I will focus more on leadership and strategy. One thing Marty said in the workshop, however, made me quote this framework much more and use it when I help my customers understand where they should focus their energy.
Gainsight
MAY 18, 2023
Alteryx provides the leading analytics automation platform. Samsara’s Customer Success organization is also pioneering digital technologies to orchestrate the customer journey. With its easy-to-use platform, the organization empowers customers to overcome technical problems and focus on driving business outcomes.
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