Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Brant Cooper, Co-Founder of Moves the Needle. Christina Wodtke, Author and Lecturer.

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Johanna Rothman

AUGUST 11, 2022

They do have some constraints, such as “this kind of customer” and “these kinds of problems.” A technical HiPPO, such as an architect or CTO, might overrule a design or architecture. See Leadership Tip #9: See and Stop MicroManagement—Learn to Trust Instead.). Choose When to Decide for Other People.

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Intercom, Inc.

DECEMBER 21, 2021

We’re not exactly sure how, but yes, it’s that time of the year again. Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Lessons learned on leadership with Karen Peacock and Leandra Fishman. And the timing couldn’t be more urgent.

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Coalition

DECEMBER 19, 2021

Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. Little did I know that creating a solid product strategy takes such a major chunk of the product leader’s time. Since we started early, when I really needed him, we were both ready for our jobs. Here are my best tips.

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Product Management Product Manager User Testing Weak Development Team 161

The Product Guy

APRIL 4, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

JANUARY 5, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Mironov Consulting

DECEMBER 31, 2017

“Why isn’t my strategic customer’s feature request included?” We talk about value and business cases and backlogs instead of bluntly saying that “this customer request is an outlier, so I’ll never put it into my plan.” It certainly feels that way.

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The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Mironov Consulting

JUNE 27, 2019

That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . Hiring strategy.

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The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO.

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User Testing Customer Feedback Customer Experience CTO Coach 97

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 27, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

BrainMates

JULY 3, 2018

Performed over time, not occasionally. We define Product Management as the engine of an organisation that creates value for customers. But – here’s the challenge – Product Managers must create customer value that also delivers measurable business value. Your effort directly contributes to the growth of your company.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Startup founder?

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Product Innovation Educators

MAY 20, 2016

As an example, under Steve Jobs, Apple spent a fraction on R&D compared to its peer group yet consistently released new products. 6 steps to being customer-centric and developing products customers want. Customer feedback is an important source of ideas for product managers. 3) Start with customer needs. (4)

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The Product Coalition

NOVEMBER 27, 2018

I’m saying this as a 3 time CEO of startups that shut down (I’ll save my success stories for a different post). These guys are making such a huge sacrifice, taking such big risks and many times just put their lives on hold for their ‘baby’. It’s a very hard decision, but one that needs to be made on time. I argue otherwise.

Startups 60

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DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Existential threats can be demoralizing and paralyzing.

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Fractional CTO Technical Review Airlines Systems Review 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Existential threats can be demoralizing and paralyzing.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Existential threats can be demoralizing and paralyzing.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Johanna Rothman

SEPTEMBER 28, 2018

In this image, that’s the VP/CIO/CTO. Note that the product management and customer support folks have no representation here. In my experience, unless you change the rewards and recognition system, you can’t have an agile transformation. That’s why I called it “typical.” See Part 2.

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Fractional CTO Agile CTO Reporting Tools 74

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They come from professional services groups — which is all bespoke contracts and project management.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Usersnap

JANUARY 12, 2022

Well, the CPO position has certainly grown and evolved over time. They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. What Is a Chief Product Officer? How Much Does a Chief Product Officer Earn? of a Chief Product Officer.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Business of Software Conference

MAY 15, 2019

I went on to do management consultancy at ZS associates. It was just at the wrong time. It was I think the biggest startup in corporate history at the time. So the ability to fly for twenty five hours at a time for a cost of eight thousand dollars rather than having to buy fractions of planes.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Bain Public

DECEMBER 19, 2022

They monopolized the summer & fall to double down on their client efforts, market strategy and planning for new features for the next set of cities they targeted in 2023. Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators.

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Fractional CTO CTO Coach Transportation Customer Experience 52

Business of Software Conference

NOVEMBER 30, 2020

From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals. So, it starts with this, like, you have to kind of put yourself in the shoes of a customer.

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Research Software User Testing Positioning Product Research 64

Userpilot

MARCH 7, 2024

Recently, I did a little experiment. It gave me two photos of a smartly-dressed young, white man in a corporate office setting. After regenerating the image 18 times -and getting pretty much the same result every time – I gave up… According to AI, the ‘tech CEO’ is young, white, and male. of leadership roles.

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Technical Review CTO Coach Startups Feedback Software 105

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  In aggregate, how many different customers will use the same exact bits to do X?  What

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Software Review Customer Experience User Testing Technical Review 125

Product Talk

MARCH 1, 2023

I can’t tell you how many times I hear this sentiment on Twitter and LinkedIn. I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” And I hate it. Only 28.8%

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Product Research Data Visualization Customer Feedback Weak Development Team 195

Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Teresa: Who are your typical customers? What was going on at your company at that time?

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Product Research User Testing Feedback Software Research Software 130

Business of Software Conference

FEBRUARY 16, 2021

It was 2007, which I realized is 13 years ago, which feels like a very long time. 2:57 Mark: That’s very timely. 3:00 James Avery, Kevel: But yeah, so I started it started back in 2009, it took a little while to get a real customer of the ad network, the software to kind of run display advertising and things like that.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Atlassian

JANUARY 27, 2022

More than anything, we’re grateful for our customers, staff, and stakeholders. Customers look to Atlassian for innovative products that take the “work” out of teamwork, and we’re committed to coming through for them. Wins for enterprise customers. Download our Q2 FY22 earnings report here. Get off of onto my cloud!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

PMLesson's Ace the PM Interview

JUNE 9, 2020

For example, imagine that a CTO is looking to develop and bring to market a software product. They must be able to make prudent decisions when it comes to how to best apply an organization's time, resources, and personnel to achieve some end. Previous experience managing people may be very helpful in this regard.

Reporting Tools 98

Reporting Tools Fractional CTO Fractional VPE CTO 98

Mixpanel

MARCH 7, 2021

For an industry that depends on innovation, getting more women into tech and product is critical: success depends on creating products for a diverse community, and we can only do that if people with a broad range of experiences, backgrounds, and perspectives are at the table. ” Georgina Kirby Co-Founder & CTO, Vinehealth.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Intercom, Inc.

JULY 9, 2020

In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO. If you’re short on time, here’s some quick takeaways. I first got started in SEO, I think at around 16 years old.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199