The Product Coalition

APRIL 11, 2019

they are responsible for new features, product development and only they decide if users really need this or that feature (jk, they make customer development based decisions). We listened to it, thought about it and now are ready to discuss it with you adding our own experience. the main person in the Product team for Dashly.

Product Marketing 69

Product Marketing Customer Experience Marketing KPI 69

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . In 2020, we made major investments in core analytics, reimagined our data governance tools, and laid the foundation for personalization at scale.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Userzoom

DECEMBER 11, 2019

As we wrap up another thrilling and fast-paced year in the life of the experience industry, it’s time to take a quick breath, take stock of how far we’ve come and think about what’s in store for 2020. A better way to measure experience. A great CX starts with great XD (experience design), and great design requires user research.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Amplitude

JANUARY 4, 2021

If you’re deciding which customer segment to prioritize or which product feature to build next, running an analysis should be your first line of questioning. Your data gets sent to a product analytics tool, which your team uses to: Understand user behavior. See a full view of the digital customer journey.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Government 52

ProductPlan

JULY 9, 2019

I recently attended a presentation by Benjamin Evans, Inclusive Design Lead at Airbnb, on product accessibility and his experience with designing for inclusion. For scrappy startups and budget-conscious ventures, the resources, time and expertise for such efforts are typically not available or deployed elsewhere.

User Testing 62

User Testing Customer Experience Product Research Research Software 62

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Understanding the products themselves is tremendously important, including things like the different user flows, buttons, and various versions across platforms. Where in the app are most users dropping off after signing in for the first time?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Understanding the products themselves is tremendously important, including things like the different user flows, buttons, and various versions across platforms. Where in the app are most users dropping off after signing in for the first time?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

ProductPlan

AUGUST 27, 2021

Like any solid relationship, it requires ongoing strategic engagement and effort. Examples include employees, customers, shareholders, suppliers, communities, and governments. It can be challenging to please everyone all the time. To learn how to efficiently conduct a stakeholder analysis, watch the video below.

Management 63

Management Management KPI Government 63

Modus Create

MAY 20, 2020

This is the second part of an article series about how the technology and product communities can help the world to pivot and work as a cross-functional team by sharing their experiences dealing with uncertainty, difficult decisions, emotions, and data. Effort – how hard, costly or resource intensive is the implementation?

Framework 98

Framework Data Visualization Agile Customer Experience 98

Amplitude

JULY 11, 2019

One of my responsibilities is to share best practices on how to leverage user behavioral data to make better decisions about their products. Many times, the Product Managers or Data Analysts that created the data plan are the only people at the company who know how to read the data. Establish a Data Governance Strategy.

Data Visualization 65

Data Visualization Onboarding KPIs Government Customer Feedback 65

The Product Coalition

NOVEMBER 21, 2019

credits: Techcrunch If you have not heard about the experiment Instagram conducted in Canada and six other countries earlier this year to understand the reactions of users by hiding likes. Other users can no longer see likes, and only the account holder can view them.

KPI 78

KPI Branding Government Customer Experience 78

Birst BI

AUGUST 23, 2018

How many times have you wished for more hours in the day so you can complete more tasks? A key goal of AI or machine learning automation is to have machines complete tasks for you, freeing up time so you can focus on the more complex, higher-value tasks. Assess and validate the model with analysts and business users.

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

ProductPlan

JULY 9, 2021

According to the educational organization Udacity, “the primary function of a data product manager is to balance the strategy, governance, and implementation of anything data-related, and facilitate the conversations between all impacted stakeholders—executives, engineers, analysts, other product teams, and external customers—who consume the data.”.

Data Visualization 40

Data Visualization User Testing Product Management Product Manager 40

Amplitude

MARCH 14, 2018

Our March 2018 product update includes new features to: make Amplitude easier to learn; help product teams measure the impact of feature releases; and support instrumentation and data governance. That’s why one of our focuses this month has been on helping new users get value from the tool (without needing to become event taxonomy experts).

Data Visualization 67

Data Visualization Onboarding KPIs Analytic Tools Government 67

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Understanding the products themselves is tremendously important, including things like the different user flows, buttons, and various versions across platforms. Where in the app are most users dropping off after signing in for the first time?

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Gainsight

OCTOBER 17, 2019

Six years ago , people didn’t present about customer success (CS) in the boardroom unless it was a major escalation. You can make this article into an interactive experience by starting a free trial of Gainsight PX and playing around with these dashboards yourself! Customer Success: retention, health scores, etc.

Data Visualization 45

Data Visualization Analytic Tools Research Software Feedback Software 45

ProductPlan

FEBRUARY 15, 2022

It frees them to focus on other demands on their time and attention. How can product operations help tailor information, metrics, and data for each audience so the right information gets to the right people in a timely manner? Product managers face a firehose of customer data. Getting familiar with data is key to success.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Birst BI

MAY 14, 2019

Therefore, struggling to unify these teams to maintain trusted Key Performance Indicators (KPIs) enterprise wide, is still an ongoing challenge. To overcome these analytic silos, Birst continues its investment in a “networked” BI model by connecting IT and user-driven services for data preparation, visualization and the sharing of insights.

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9