Customer Experience Handbook Product Marketing Testing 
Intercom, Inc.
JUNE 27, 2018
We’ve just launched our latest book, The Growth Handbook. Perhaps you’re acquiring customers but they’re not sticking around. Or it could be that you’ve found product market fit but are struggling with getting pricing right. That’s what The Growth Handbook is all about.
The Product Cafe
JANUARY 18, 2024
Now is the perfect time to take action and start making those changes!✨ We've been following them for a long time and are really grateful for their unique insights. Daniel Dalton Recognized as a 'One to Watch' by the Product-Led Alliance and a prominent speaker at Product School. Don’t miss it!
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Intercom, Inc.
FEBRUARY 14, 2019
Figure out how your product can solve the problem you originally solved, but for a broader set of customers. If you only serve your initial customers, you are stunting your future growth. I f you start by serving smaller customers, the best way to expand upmarket is to do that one step at a time. Build your team.
Intercom, Inc.
MARCH 13, 2019
During your first wave of growth, your initial customers are very important. You have to build a product that solves a problem and works well for them. The first strategy of that next wave of growth is to expand your addressable market. How to expand your market. Understanding what customers need.
Userpilot
MARCH 18, 2021
A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. Why does retention management take so much time and effort?
Userpilot
JULY 13, 2021
Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. An interactive walkthrough is a step-by-step product guide leading to activation. SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff.
The Product Coalition
OCTOBER 19, 2017
Coming from a non-related industry, how do I break into Product Management? Being a Tech developer, how do I transition into a Product Manager role? I’m an entrepreneur; however, I lack any relevant experience to manage/scale my product. How do I learn the necessary traits of Product Management? Click ??
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