The Product Coalition

JUNE 3, 2021

Prefer watching your insights? link] Have you ever found yourself sweating bullets staring down a product decision? What about your product intuition? But more clearer thinking also means more time for the most meaningful parts of the product , less stress about making decisions, and ultimately more meaningful product outcomes.

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DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. The company’s service, support and sales models all needed to be reinvented to target this new customer. trillion this year.

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DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. The company’s service, support and sales models all needed to be reinvented to target this new customer. trillion this year.

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Agile Velocity

FEBRUARY 11, 2020

In this article, we explore healthy ways for your organization to use metrics to gain meaningful insights into the outcomes of your experiments as you and your teams pursue the craft of creative knowledge work during an Agile transformation. Quality: The product or service meets the expectations of the market for usability, reliability.

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Agile Velocity

FEBRUARY 11, 2020

In this article, we explore healthy ways for your organization to use metrics to gain meaningful insights into the outcomes of your experiments as you and your teams pursue the craft of creative knowledge work during an Agile transformation. Quality: The product or service meets the expectations of the market for usability, reliability.

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Ask Benny

JANUARY 25, 2020

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included. Sprints are internal without any release and feedback from customers.

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DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. No one wants to be the next Blockbuster.

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DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. No one wants to be the next Blockbuster.

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DISQO

JULY 6, 2020

Using Rhino, renters pay a small monthly fee for an insurance policy instead of an expensive upfront security deposit. Many of the necessary pieces for product-market fit were in place when Rhino launched. Rhino then had to cater to that exact customer profile. We’re making sure they don’t have to.”.

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DISQO

JULY 6, 2020

Using Rhino, renters pay a small monthly fee for an insurance policy instead of an expensive upfront security deposit. Many of the necessary pieces for product-market fit were in place when Rhino launched. Rhino then had to cater to that exact customer profile. We’re making sure they don’t have to.”.

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User Testing Product Research Feedback Software Customer Feedback 52

DISQO

JULY 23, 2017

The Institute of International Finance recently observed that “customers, particularly Millennials, now expect on-demand, high-touch, and rapidly services focused on user experience.”. To begin, we surveyed brokers about their pain points around quoting and origination. And for good reason. You can read the full report here.

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DISQO

JULY 23, 2017

The Institute of International Finance recently observed that “customers, particularly Millennials, now expect on-demand, high-touch, and rapidly services focused on user experience.”. To begin, we surveyed brokers about their pain points around quoting and origination. And for good reason. You can read the full report here.

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Mind the Product

JANUARY 20, 2017

Jason Fleitz is Director of Web Operations at LivePerson, where they develop products such as LiveEngage- a platform that gives companies the ability to engage with their customers anytime on web sites, mobile and social networks. Establish Understanding of the Product Vision. Get to Know Your Users. Uncover Motivation.

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CardBoard

SEPTEMBER 19, 2023

And Scrum’s defined roles, like the Scrum Master and the Product Owner, provide clear structure and responsibility. In the world of software development and product management, Kanban has been a game-changer for getting things done. By limiting WIP, you can reduce multitasking and improve productivity.

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The Product Coalition

DECEMBER 21, 2018

The Customer is NOT Always Right A transcript of my talk at SaaS North, Ottawa, 2018 Hi everyone, I’m Hannah Chaplin, the CEO at Receptive. In all the years I’ve been involved in producing software and SaaS products, customer feedback is still a really hot topic and one on which you still see lot of conflicting advice?

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The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. We also looked at some other research by Mind the Product and by Richard Banfield.

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Ask Benny

FEBRUARY 26, 2019

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included. Sprints are internal without any release and feedback from customers.

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Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

JULY 16, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included. While they are both important, what to do has the most impact on product success.

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Feedback Software Reporting Tools Research Software Product Research 60

The Product Coalition

JULY 17, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included. Sprints are internal without any release and feedback from customers.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Usersnap

FEBRUARY 5, 2024

Attention, Product Managers! Imagine a whole user journey where grasping your users’ needs isn’t a task but an exhilarating step towards innovation. Uncover the secrets of seamless and feature adoption and discovery with us—a thrilling promise that can revolutionise SaaS product adoption.

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Bain Public

MAY 21, 2018

Tomorrow’s Product Managers Will Need Solid Data, Model, and Problem Understanding. When people talk about Product Management of the future, the first theme that comes to mind is artificial intelligence (AI). Product Managers can start implementing AI by adopting a bottom-up approach. The Current Product Management Process.

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Johanna Rothman

JUNE 9, 2020

I see the most product and program success when the various teams create transparency between them, the middle of the continuum. That's the full-product transparency. That's because the managers don't explain: Why this product. Why focus on these customers. Full-product transparency is about the product , not the team.

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The Product Coalition

JULY 10, 2020

The idea has been around for several years: design the teams according to the product requirements and give them autonomy to create the best possible solution from both a value proposition and an organizational sustainability perspective. Follow me on Twitter and subscribe to my blog Age of Product ?? Agile Laws?—?Conclusion

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Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Specifically, we’ll consider: Three reasons why the customer-led growth approach is the best go-to-market strategy.

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Gainsight

APRIL 12, 2023

Mistake #3: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal! Eventually, you end up with 2000 contract types for 1000 customers.

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Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. Question 10: What do you like most/least about our product/service?

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Userpilot

SEPTEMBER 21, 2022

Your engineering and product teams team have worked vigorously on making product changes. Now it’s time to tell the world about the new shiny features and product enhancements, but you’re wondering how to handle it the right way. Read on as we explore best practices for communicating product changes to drive adoption and growth.

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Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. User research is a vital part of the design process. Playfulness pays off.

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Agile Velocity

AUGUST 19, 2020

Management struggling with how to address new role definitions like Scrum Master and Product Owner among other aspects of the framework. What are the products or services we provide and to whom? These determine how the customer evaluates whether the service or product delivery is acceptable, or “fit for purpose.” .

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Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And as we’re working through, building our product, we released it January 1st 2010 and since then we’ve added probably 250 banks around the world. He had a headset on.

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The Product Coalition

MARCH 2, 2020

Often, these organizations were once created to train farm boys into assembly-line workers within a standardized industrial process churning out standardized products in the name of output optimization. Any of the examples will impede the team’s productivity and might endanger the Sprint goal. Nice try #1.) Nice try #2.

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The Product Coalition

MAY 11, 2018

Are your product teams acting on the best product feedback data? Can you be sure they aren’t building the last request they heard from your most demanding user or pushy salesperson? Or are your product decisions being fuelled by politics, reaction and gut decision?

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Roadmunk

AUGUST 24, 2017

During one of my daily peruses of the tech Twitter-sphere, I came across a tweet I feel should be plastered on the walls of every single product organization ever. Tight and continuous feedback loops with real customers is common in great products. Meet part of Roadmunk’s customer success team.

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Business of Software Conference

JANUARY 6, 2020

I think, as software companies, the UX game is being upped universally and great user experiences have a direct correlation to the ability to do AI. And then coming across is the slope of enlightenment then the plateau of productivity. If you’re a customer service leader do you know what that means? actually work.

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Agile Velocity

JANUARY 13, 2022

Regardless of the size of the organization or scope of the transformation, there should be a powerful guiding coalition , we refer to this as the Agile Leadership Team (ALT), who can help drive the transformation, foster feedback loops, and remove organizational impediments. Observe and learn, inspect and adapt .

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eG Innovations

OCTOBER 23, 2019

Enterprises today are looking for automation in the area of continuous integration, continuous testing, and continuous delivery to facilitate their DevOps adoption. Enterprises today are looking for automation in the area of continuous integration, continuous testing, and continuous delivery to facilitate their DevOps adoption.

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DISQO

MAY 21, 2020

This is just one of the many examples I come across, where a company or industry starts to use a term that makes sense to them, but not to their users. If I asked you what insurance words might confuse customers, you’d probably have a few suggestions for me. Not a plan (only chosen by 15%) and definitely not a product (4%).

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