Customer Feedback Positioning Product Research Seminar 
Userpilot
MARCH 25, 2024
What will you give to reduce customer attrition rate and drive business growth? While acquiring new customers is important, it’s more expensive than customer retention. TL;DR Customer attrition or customer churn is the loss of a customer(s) by a business. Reduce churn with proactive customer service.
Userpilot
FEBRUARY 22, 2024
Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Product Management University
JUNE 21, 2023
Developing a content strategy for product marketing requires an approach similar to product positioning. It’s about meeting your target customers in their comfort zone with insightful content that strikes an emotional chord. 5 Steps For Building a Winning Content Strategy 1. This will expand your audience reach.
Gainsight
FEBRUARY 2, 2024
The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.
Userpilot
NOVEMBER 24, 2022
Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.
Lenny Rachitsky
JUNE 13, 2024
Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. Power itself is neither inherently good nor bad; it’s how it’s used that matters.
Userpilot
FEBRUARY 17, 2021
Wondering what the best product conferences of 2021 are? We’ve collected the best events for product folks that you can attend online or in-person. February Product Conferences. Product World. Product Marketing Rendezvous. Source: Product Marketing Alliance. Table of contents. Source: Productworld.co.
Expert insights. Personalized for you.
.jpg)
104 
Let's personalize your content