Alchemer Mobile

AUGUST 5, 2025

In fact, personalized customer experiences drive a 20% increase in customer satisfaction and a 10–15% increase in conversion rates ( McKinsey Digital ). Product teams can see that a feature request came from ten enterprise accounts. Support can view a history of user sentiment before taking a call.

Customer Feedback

Userpilot

DECEMBER 31, 2024

Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. Session replays to see how users navigate your product. 15+ survey templates (NPS, CES, user satisfaction surveys, etc.) for collecting user sentiment data. NPS response tagging for analyzing qualitative feedback.

Data Visualization

DevelopmentCorporate

JUNE 2, 2025

As companies mature, so does their understanding of how strategic research drives product innovation and customer satisfaction. Meanwhile, for enterprises with deeper pockets, investing over $500K annually in user research has become a competitive advantage particularly in fast-moving industries like fintech, SaaS, or e-commerce.

Data Visualization

Userpilot

MARCH 17, 2025

In-app guides are part of a self-serve onboarding strategy; they reduce support and customer success costs while increasing customer satisfaction. Users get access to help just when they need it. Enterprise: This plan features custom pricing that fits your needs.

Analytic Tools

Userpilot

OCTOBER 31, 2024

When it comes to collecting customer feedback, it offers a survey template library, which includes all industry-standard surveys, like NPS and customer satisfaction surveys. The survey settings allow you to send it to a specific user group and set it to appear at regular intervals, for example, every 3-4 months.

Feedback Software

Userpilot

MARCH 4, 2025

Best suited for SaaS companies focused on user journey optimization rather than pure infrastructure monitoring. Pricing Starter: From $249/month (billed annually) Growth: From $799/month (billed annually) Enterprise: Custom pricing based on advanced needs. Focuses on front-end metrics critical to user satisfaction.

Data Visualization

Reveal

JULY 29, 2025

Without intuitive, embedded self-service capabilities, organizations experience bottlenecks that impede scaling analytics and limit user empowerment. They affect product adoption, customer satisfaction, and an organization’s ability to operate with agility. These limitations extend beyond technical inconvenience.

Embedded Analytics

Userpilot

JANUARY 15, 2025

Todays guide takes a deep dive into session replay for enterprise companies. For instance, it can serve as a co-browsing tool that allows your support agents to see what users are complaining about and deliver immediate solutions. How do enterprise teams leverage session replays? CAGR in the next couple of years.

Data Visualization

Userpilot

MARCH 5, 2025

Pricing Heres an overview of Userpilots pricing plans : Starter (from $249/month billed annually): Ideal for smaller teams, includes up to 2,000 Monthly Active Users(MAUs), NPS surveys, and core analytics like user segmentation, tracking, and trends. What could be better A user noted that theres a learning curve.

Data Visualization

Userpilot

APRIL 24, 2025

Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Someone passionate about user-centered design and creating solutions that drive value and customer satisfaction.

Research Software

Userpilot

APRIL 16, 2025

Resource centers (in-app): are embedded in your product to deliver contextual help when users need it. It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests.

Analytic Tools

UX Planet

MARCH 29, 2025

Enhancing Brand Image: Theres a direct link between user satisfaction and brand perception. When customers appreciate the usability, design, and functionality of your product, they perceive your brand as robust and reliable. Positive associations essentially become synonymous with your brand identity.

Feedback Software

Userpilot

JULY 12, 2025

Improved user retention: Tracking behavioral segments over time enables us to monitor product performance metrics that highlight retention patterns. For example, we can spot when a cohort’s engagement dips, diagnose the root causes, and launch targeted campaigns, like re-engagement emails , to boost customer satisfaction and brand loyalty.

Analytic Tools

Userpilot

DECEMBER 31, 2024

In this post, well explore the top Hotjar alternatives redefining how teams collect user insights. From startups to enterprise-level tools, well break down the options, highlight their strengths, and help you find the best fit for your business. Userpilot Best for: Mid-size and enterprise SaaS businesses G2 rating: 4.6

Data Visualization

Usersnap

NOVEMBER 18, 2024

It streamlines product announcements across teams and customers, ensuring everyone stays informed. With real-time notifications, targeted messaging, and deep integrations, LaunchNotes is ideal for larger enterprises looking to boost transparency and align internal teams with product development goals.

Feedback Software

Userpilot

JULY 17, 2025

However, it’s one of the clearest signals that your product, messaging, or engagement isn’t delivering sufficient value or meeting customer satisfaction. From my seat in Customer Success, I see churn less as a number and more as a story about our customer relationships: Where did we lose their trust?

User Testing

Userpilot

JULY 17, 2025

Then, and this part is smooth, if a user interacts with a specific feature like “Tables,” they get an email tailored to that exact feature with the subject line “Checking out Tables? ” I’m sure that makes users go, “How did they know?” Zapier’s email is sent after a user clicks on a specific feature.

Customer Experience

Userpilot

MAY 27, 2025

Whatfix Mobile is a Digital Adoption Platform (DAP) specifically designed to enhance the experience for users of native Android and iOS apps. These features help drive feature adoption, retention, and user satisfaction, making Userpilot ideal for customer-facing apps. Who is Whatfix Mobile best for?

Technical Review

Userpilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. . Who is WalkMe Mobile best for?

Software Review

Userpilot

NOVEMBER 28, 2024

Session replays are available across all plans for the first 5,000 sessions, but you can purchase more as add-ons if you’re on the Growth or Enterprise plan. Userpilot is a product growth platform that helps companies increase adoption, user satisfaction, and product stickiness. Shareable session replay: Yes. G2 rating: 4.5/5

Analytic Tools

Userpilot

JUNE 20, 2025

Adoption Meter to track user moods and understand how users feel about your product or feature. NPS surveys for measuring user satisfaction and gathering insights for improvement. Decent targeting options using user segmentation and behavioral triggers. Boost: $139 for 1,500 users, then $2189 for up to 2,000 MAUs.

Analytic Tools

Userpilot

MARCH 5, 2025

Customization options Provides extensive customization options, allowing you to tailor the look and feel of your in-app experiences to match your brand. Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data. Zendesk dashboard. Criterion Does It Deliver?

Analytic Tools

Userpilot

JULY 22, 2025

Suppression lists: Exclude certain users from specific campaigns to reduce unsubscribes and protect engagement rates. Use case example: Imagine you’re running an onboarding series for three user segments : freemium users, trial customers, and enterprise teams.

Onboarding KPIs

Userpilot

APRIL 30, 2025

Customer effort score (CES) : To measure ease of use. Customer satisfaction (CSAT) : To rate specific interactions. Enterprise setups can be complex, requiring developer support and lengthy implementation. You get mobile features as an add-on to Growth and Enterprise plans starting at $6,000.

Analytic Tools

Userpilot

JANUARY 29, 2025

Engagement metrics measure the depth and frequency of users interactions with your product. Customer health metrics such as NPS and CSAT scores can indicate user satisfaction or dissatisfaction. Business impact metrics connect user behavior to business outcomes. However, their approaches differ significantly.

Data Visualization

Userpilot

MARCH 30, 2025

However, based on user feedback and industry discussions, its well known that Pendo is an expensive tool with a complex pricing structure. The cost depends on several factors, including: Number of MAUs (Monthly Active Users). The more users you track, the more you pay. Including custom follow-up questions based on score.

Data Visualization

Userpilot

MAY 27, 2025

A PM with a good understanding of modern AI trends and needs, especially on the enterprise level. Victor delivered an MVP in 3 months, grew early user signups by 50%, and introduced a premium feature that generated $30K in ARR from beta users. [Image] Who would be the best fit for this job? Who would be a bad fit for this job?

Analytic Tools

Userpilot

NOVEMBER 29, 2024

It captures every click, scroll, mouse movement, or keystroke to help you understand user behavior, identify friction points , and improve UX. All of which are essential for improving user satisfaction, building loyalty, and boosting retention rates. How can Fullstory session replays help analyze user behavior?

Data Visualization

UX Planet

JUNE 30, 2025

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking. 2024 has been a pivotal year for AI in U.S.

Data Visualization

Reveal

JUNE 27, 2025

Your roadmap is packed with features designed to meet rising customer expectations. But your enterprise BI setup? It slows down decision-making, breaks user flow, and limits how much value customers get from your product. Most enterprise business intelligence platforms were never designed for in-app use.

Embedded Analytics

eG Innovations

MAY 22, 2025

That’s where eG Enterprise comes into play. This containment significantly improves application resilience and uptime, which is critical for user satisfaction and business continuity. Robust monitoring recovery solutions are necessary for proper resilience and fault isolation.

Reporting Tools

Userpilot

MARCH 27, 2025

Collect user feedback to improve their app Appcues Mobile lets you collect real-time user feedback with several customizable survey blocks embedded in your UI patterns: Text input: Use open-ended questions to gather detailed feedback, adjusting the input style and character limit to suit your needs. Custom feedback surveys.

Data Visualization

Userpilot

APRIL 8, 2025

Here are 3 methods that help you collect data and bring that conversation to life: Use mobile surveys to gather customer feedback Mobile surveys are a quick way to measure customer satisfaction, gather real-time feedback, and boost engagement. Mobile pricing starts at $6000 and is an add-on for our Growth and Enterprise plans.

Customer Feedback

Arkenea

AUGUST 2, 2025

Per-provider subscription models dominate the current market, with monthly fees ranging from $100 for basic systems to $500 for comprehensive enterprise solutions. Industry research indicates average five-year TCO ranges from $30,000 per provider for basic cloud solutions to $75,000 per provider for comprehensive enterprise systems.

Reporting Tools

Alchemer Mobile

JUNE 27, 2025

Whether you’re measuring customer satisfaction, checking in with employees, or researching new markets, knowing how and when to use surveys can make all the difference. There are many feedback and survey platforms on the market, each offering different strengths, from quick poll builders to enterprise-level research tools.

Analytic Tools

The Product Coalition

MARCH 8, 2024

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? While the previous section mentioned the importance of digital transformation, let’s dive deeper into the specific benefits enterprises can expect and showcase the urgency of embracing this change.

Enterprise

Userpilot

JULY 10, 2024

TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. Every customer experience solution focuses on a different aspect of improving customer interactions. Here are the features you can use to boost customer loyalty.

Analytic Tools