The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. It also describes valuable skills you need to learn and career paths within product management, among other things. Well, you’re in the right place.

B2B 52

B2B User Testing Research Software Analytic Tools 52

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. The implications for business process automation are profound.

Generative AI 106

Generative AI Data Visualization Reporting Tools Research Software 106

The Product Coalition

JANUARY 12, 2023

To ensure that cultural transformation initiatives are successful, organizations must focus on creating a positive workplace culture. The digital transformation can have far-reaching impacts on businesses of all sizes, from small startups to large enterprises. What are the benefits of digital transformation for your business?

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. Who is a product manager?

Data Visualization 82

Data Visualization Product Research User Testing Onboarding KPIs 82

Userpilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data.

Data Visualization 86

Data Visualization Embedded Analytics Analytic Tools Feedback Software 86

The Product Guy

DECEMBER 6, 2018

From high school to business school, and throughout my professional career, I was supremely comfortable with it , and reveled in solving problems, to the appreciation of my managers, colleagues, and teachers. Management guru, Peter Drucker had said, if you can’t measure it, you can’t improve it. About Rashid Manzar.

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

The Product Coalition

MAY 8, 2023

Customer Success talks to current customers all day — they really get the voice of the customer. Their expertise in customer needs and face-to-face contact puts them in a powerful position for collecting first-hand feedback. Contact with churned customers. Sales teams.

Feedback Software 129

Feedback Software User Testing Research Software Customer Feedback 129

Userpilot

AUGUST 15, 2022

There are different types of customer sentiment analysis models, but the most common ones are fine-grained, aspect-based, emotion detection, and intent analysis models. With fine-grained analysis, you can determine whether a piece of content is perceived as very positive, positive, neutral, negative, or very negative by people.

Feedback Software 90

Feedback Software Data Visualization Analytic Tools User Testing 90

Userpilot

JANUARY 27, 2022

If speaking realistically, product churn is inevitable for SaaS companies but decreasing churn by just 5% can cause your profit to rise as much as 25-125%. So let’s see how you, as a product manager, can reduce product churn and drive growth in your company. 4 strategies for product managers to reduce churn.

Feedback Software 89

Feedback Software Analytic Tools User Testing Onboarding KPIs 89

Userpilot

NOVEMBER 29, 2023

But how can you build the right product research tech stack to achieve your product growth goals? For that reason, we’ll go over 12 of the best tools you should use when conducting product research. Why not start right now by booking a Userpilot demo to see how you can quickly start gathering valuable product insights?

Data Visualization 80

Data Visualization Research Software Feedback Software Analytic Tools 80

UX Planet

JANUARY 18, 2024

In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. UX research is an integral component in creating user-centric products.

Data Visualization 77

Data Visualization User Testing Research Software Product Research 77

Userpilot

NOVEMBER 25, 2021

That is, feedback that is requested and given inside your product, while customers are engaging with the product. If you collect user feedback of any type, you have an opportunity to act on those insights (negative or positive) and turn: Unhappy customers into happy customers.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. The Zoho Analytics integration allows you to analyze your customer service activity to evaluate agent performance and track customer satisfaction. This enables them to close the feedback loop.

Embedded Analytics 74

Embedded Analytics Data Visualization Analytic Tools Feedback Software 74

Userpilot

SEPTEMBER 15, 2022

Did you know that customer intelligence (CI) data helps product managers dive deep into the customer journey and truly understand customers ? SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value.

Feedback Software 94

Feedback Software Research Software Analytic Tools Data Visualization 94

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. By aggregating all of this feedback in one place, product teams can gain a holistic view of customer needs and pain points. What is the purpose of feedback repositories? That reduces risk.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Userpilot

OCTOBER 20, 2023

Similarly, they can now make the purchase themselves without any interaction with sales reps – and many users prefer to do just that even for single purchases over 500k. This means your sales team can focus on nurturing high-value enterprise customers who may require a more personal touch. Userpilot resource center.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization Customer Experience 86

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet I think serious product discovery and end user validation may be stuck in this cultural/conceptual gap.  Product

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

The Product Guy

APRIL 21, 2019

A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. There is one key tool used by successful customer-centric businesses that most product managers disregard. A product manager manages the product roadmap/product lifecycle.

Data Visualization 151

Data Visualization User Testing Customer Experience Product Research 151

BrainMates

DECEMBER 12, 2019

For those companies that do this well it has a positive impact on their overall business success – through enhancing their brand (and hence sales) and through a greater ability to attract and retain talented staff. As a social entrepreneur with Full Time Lives and in my Product Management consulting work for Brainmates.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

The Product Coalition

OCTOBER 8, 2018

Are you trying to wrap your head around the role of product management and why it is important for the venture? Still confused about the concept of product management? Keep on reading this article in order to get a better idea what a product management framework is, and why is essential for every startup?

Startups 60

Startups User Testing Customer Feedback Product Management 60

Mixpanel

FEBRUARY 10, 2021

” Free-to-paid conversions: The number of free customers that become paid customers after a defined time period. Satisfaction metrics. Satisfied customers are most likely to spread the word about your product. Customer satisfaction impacts not only your other key metrics but also your company’s brand.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

Userpilot

DECEMBER 12, 2022

How can product managers and other members of the product team benefit from Userpilot product growth insights ? Userpilot is a product growth platform that allows you to harness user data to drive customer engagement and product adoption. Product usage data insights. Let’s get to it!

Data Visualization 92

Data Visualization Analytic Tools Customer Feedback Feedback Software 92

Userpilot

FEBRUARY 26, 2024

Trigger in-app messages based on specific events, in-app behaviors , and the user’s stage in the journey. Lou Assist features for self service support Self service support is incredibly helpful for improving customer satisfaction while reducing the ticket volume for the representatives on your team.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights.

Customer Experience 96

Customer Experience User Testing Customer Feedback Research Software 96

Userpilot

JANUARY 26, 2023

Are you a SaaS product manager wondering how to analyze NPS responses effectively and draw actionable insights that will help you grow your business? How to improve your NPS score to get more loyal customers. Detractors (0 to 6) – These are unhappy customers with a negative sentiment toward your brand.

Data Visualization 83

Data Visualization Customer Feedback Feedback Software Analytic Tools 83

Userpilot

FEBRUARY 26, 2024

Here’s how you can use Lou Assist to build interactive guides : In-App Experiences : The in-app experience builder lets you create user guides with modals, tooltips, hotspots, banners, highlights, or surveys. Each of these steps can have its positioning adjusted, colors changed, or be supplemented by attached links, images, and videos.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

APRIL 25, 2024

Importantly, market research plays a pivotal role in measuring and enhancing customer satisfaction and loyalty, which are critical for understanding key demographics, improving user experience, designing better products, and driving customer retention.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values. Competitor Positioning c. To do so, the activities of the PM include: a.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

FEBRUARY 26, 2024

Here’s how you can use Lou Assist to reduce the support load on your team : Tooltips : Lou Assist lets you add tooltips to your products that explain what each feature is and how to use them. You’ll even be able to adjust its positioning relative to the element. You’ll also get a custom service-level agreement (SLA).

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. Automated onboarding is more suited to driving personalization at scale or if your product is in a state of flux.

Feedback Software 83

Feedback Software Customer Experience User Testing Customer Feedback 83

Userpilot

OCTOBER 17, 2023

When it comes to creating a product strategy, collecting customer insights is essential to answer important questions about your users and how your product fits their needs. You can tailor your products and services to meet user’s individual needs. How to collect customer sentiment data?

Data Visualization 79

Data Visualization Analytic Tools Research Software Feedback Software 79

Userpilot

MAY 20, 2024

Here are some of the best product growth tools for user adoption : Userpilot is the best product-led growth tool for web apps. Pendo is the best product adoption software for mobile apps. UserGuiding is the best user onboarding software for small companies. Create in-app surveys code-free with Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

BrainMates

FEBRUARY 26, 2019

Having spent several years playing both Marketing and Product Management roles, I can confidently suggest that every Product Manager who wants to make a significant impact on the overall success of the business should switch to Product Marketing roles several times in his career. It happened with me too.

Product Marketing 75

Product Marketing Feedback Software User Testing Marketing 75

Userpilot

APRIL 22, 2024

Key traits of the product-led growth model Some of the qualities that truly define a product-led growth company include: Customer-centric design and interface : Strong emphasis is placed on positive user experience to ensure users can easily understand and take advantage of the product’s features.

Feedback Software 79

Feedback Software Product Research Customer Experience Strategy 79

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What do I mean by this?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Userpilot

FEBRUARY 26, 2024

Lou Assist lets you build no-code tooltips, adjust the positioning to match your UI, and target specific users or segments. Here’s how you can use Lou Assist to create tooltips : Builder : The in-app experience builder lets you attach tooltips to elements or buttons within your product interface.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Lou Assist lets you build no-code tooltips, adjust the positioning to match your UI, and target specific users or segments. Here’s how you can use Lou Assist to create tooltips : Builder : The in-app experience builder lets you attach tooltips to elements or buttons within your product interface.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52