UX Planet

JANUARY 16, 2024

Where to do user journey map in the UX process ? Where to do user journey map in UX process Discovery and Research Phase: Objective: Understand user needs, pain points, and behaviors. Components of a Customer Journey Map User persona: A clear definition of the user persona(s) that the journey map is designed for. Benefits 1.

Data Visualization 75

Data Visualization User Testing Customer Feedback Customer Experience 75

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 81

Customer Experience User Testing Analytic Tools Feedback Software 81

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 106

Feedback Software UX User Testing Embedded Analytics 106

Userpilot

FEBRUARY 21, 2023

Define the definition of success at that particular stage (from your user’s point of view). Pendo’s dashboard. The post User Adoption in SaaS: Definition, Strategies, Tools, and More appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Here’s an example: 4.

Analytic Tools 76

Analytic Tools Feedback Software Research Software Data Visualization 76

Userpilot

FEBRUARY 21, 2023

Define the definition of success at that particular stage (from your user’s point of view). Pendo’s dashboard. The post User Adoption in SaaS: Definition, Strategies, Tools, and More appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Here’s an example: 4.

Analytic Tools 63

Analytic Tools Feedback Software Research Software Data Visualization 63

Imaginary Cloud - Design

APRIL 7, 2021

User Experience is a key factor regarding the success of a digital product, and the main ingredient to an excellent UX lies in a thorough user-centered approach. In that sense, Imaginary Cloud is introducing a new UX Audit service focused on providing high-quality professional UX Audits. What is a UX Audit? Conclusion.

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Userpilot

DECEMBER 5, 2023

Starts at $48/month) FullStory is a DXI system developed to optimize UX. Starts at $15/month) Geckoboard is a data visualization tool that makes performance reporting seamless through real-time dashboards. Having a wide array of criteria to set as parameters for your customized report is not a requirement but definitely a big plus.

Data Visualization 78

Data Visualization Reporting Tools Analytic Tools Customer Feedback 78

Sachin Rekhi

FEBRUARY 16, 2020

But as we progressed in our customer discovery, we were able to refine our target audience hypothesis significantly by tightening the definition of our best customer to B2B sales professionals in large enterprises in the technology and financial services industries working in account executive or sales development roles.

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Data Visualization Product Research User Testing Reporting Tools 217

Mixpanel

NOVEMBER 29, 2022

For years, teams have had to choose between the power of a product analytics UX and the breadth and quality of data in their data warehouse. No compromises: the power of an event-based product analytics UX running on the data you trust from your warehouse. This UX encourages exploration and learning by doing. Interactive.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

MAY 14, 2023

It also offers very similar features to track user behavior: User segmentation and cohort analysis Group analytics for a wholistic account or company-level analysis Custom events Funnel and drop-off analysis Interactive real-time reporting through Live events Impact analysis Custom dashboards Event Tracking Tool: Mixpanel. Appcues pricing.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Reporting Tools 88

Userpilot

AUGUST 29, 2021

Using Amplitude’s dashboards, you can get a bird’s eye view of all your relevant charts. Amplitude Analytics dashboards. Using Amplitude’s dashboards, you can get a bird’s eye view of all your relevant charts. Moreover, you can also save cross-project charts in the same dashboard and draw a side-by-side comparison.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

The Product Coalition

JULY 13, 2022

Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. You might also be interested in App analytics guide: definitions, tools and best practices Comparing the best alternatives to FullStory 1.

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Userpilot

JANUARY 16, 2023

Our platform automatically calculates the results—a glance at the dashboard will show you the percentage of promoters, passives, and detractors. Userpilot’s NPS dashboard. Other cheaper tools in the market would definitely not fulfill your needs, and others like Pendo would be out of budget. Mixpanel dashboard.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Software Review 104

Reveal

JULY 28, 2022

Embedded analytics is no longer ‘’nice to have’’, but a definite ‘’must-have’’ solution. And unlike restricted internal analytics platforms that limit what users can do, purpose-built embedded platforms give end-users the freedom to edit visualizations or dashboards or to create their own. Legacy Infrastructure.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

UX Studio

APRIL 11, 2024

How can it actually help us, especially in areas like product and UX design? AI design tools cannot consider deeper context For now, AI design tools mostly react to prompts that provide details about the style, device, and specific features within an app, such as a dashboard. Does it do what it promises?

Research Software 78

Research Software Feedback Software Customer Feedback User Testing 78

The Product Coalition

SEPTEMBER 9, 2022

You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? While the formula for customer retention is simple, the definition of the customer should focus on active users. do they still count as a user even if they haven’t used it ever since?

Feedback Software 120

Feedback Software Analytic Tools User Testing Data Visualization 120

Userpilot

AUGUST 30, 2021

Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. KPI and other custom-built dashboards. Heap’s dashboard. Amplitude’s dashboard. Mixpanel’s dashboard. Userpilot goals dashboard. Tracking custom events. Data funnels.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

JANUARY 17, 2023

The value realization process has five stages: Definition. An empty state is what users see when they sign-up, and all they see is a blank dashboard, which puts barriers to value realization and hurts time to value. Value definition. There are five metrics you can use to measure value realization: Time to value (TTV).

Feedback Software 88

Feedback Software Research Software Onboarding KPIs Customer Experience 88

Lenny Rachitsky

APRIL 9, 2024

🤖🤖🤖🤖 Setting goals: Significantly impacted The job: Picking KPIs, setting goals, drafting OKR docs, and creating dashboards to track these metrics. That being said, I can definitely imagine AI tools will get good at pointing out UX challenges and suggesting best practices.

Data Visualization 118

Data Visualization ChatGPT Research Software Product Management 118

Userpilot

JUNE 14, 2023

In this article, we’ll cover the definition of customer journey analytics, discuss ways to analyze the customer journey, and review customer journey analytics tools. Userpilot’s insights dashboard. Google analytics dashboard. Trends analytics : View trends on up to 4 events over a specific timeframe.

Data Visualization 83

Data Visualization Analytic Tools Customer Feedback Feedback Software 83

Userpilot

OCTOBER 20, 2021

Pendo and WalkMe do some similar things, but they are definitely not equivalent. WalkMe onboarding segmentation dashboard. As a result, it provides a powerful user analytics dashboard and segmentation tools to help you get data that drives results. Userpilot user analytics and goals dashboard. Pendo key features.

Analytic Tools 80

Analytic Tools Data Visualization Feedback Software Reporting Tools 80

Userpilot

DECEMBER 6, 2021

Advanced analytics like the capability of calculating customer health scores and engagement levels automatically, is definitely a plus. Userpilot dashboard. Mobile app onboarding: Userpilot doesn’t work on mobile apps, so if mobile is a target market for you, Pendo is definitely worth considering. Basic analytics are a must.

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Data Visualization 90

Userpilot

OCTOBER 6, 2022

Apart from regular product management skills like leadership or UX design, data product managers need to be proficient in managing the data product lifecycle. A data PM can use UX analytics tools to record and analyze user behavior in-app to optimize the UI. Features and Events dashboard in Userpilot.

Data Visualization 89

Data Visualization Customer Feedback Analytic Tools User Testing 89

Mixpanel

OCTOBER 6, 2023

Humans (generally) have an expectation of “computers going fast” Indeed, end users have little patience for spinning dashboard loaders and apps typically have a very small window to make a first impression on the end user. Do we already have a definition of a “power user,” or do we need to create one?

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

FEBRUARY 17, 2023

Or you can add a widget to your dashboard and collect passive user feedback and feature requests. You start by adding the feature being testing to your dashboard or UI and driving engagement with a tooltip , like the one below. If enough, it’s definitely worth exploring further. Feature tagging in Userpilot.

Product Research 89

Product Research User Testing Data Visualization Analytic Tools 89

Userpilot

OCTOBER 27, 2021

WalkMe dashboard – Source: WalkMe. Whatfix Dashboard – Source: Whatfix. While WalkMe has a user-friendly dashboard for viewing onboarding data and analytics, Whatfix has quite limited analytic capabilities. Whatfix analytics dashboard. Create basic user segments with branching walkthrough experiences.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Reporting Tools 94

Userpilot

NOVEMBER 20, 2023

TL;DR Data discrepancy refers to a situation when different sets of data don’t line up, like when two different analytics dashboards show different values for the same metric. Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies. What is data discrepancy?

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

UX Studio

MAY 8, 2019

This outlines the article for your convenience: UX Studio designers share where they get inspiration. UX folio – The portfolio website to inspire your own website. UX Studio designers share where they get inspiration from. We at UX studio have a passion for the creation of new cool digital products. Ready to get inspired?

Research Software 87

Research Software Feedback Software UX Travel 87

Userpilot

SEPTEMBER 10, 2022

For example, the project management platform ClickUp allows its users to customize their dashboard UI by adding and removing elements, depending on the kind of project they are working on. Showing such empathy for your users’ unique needs definitely allows them to achieve their objectives more easily. Source: Asana.

Differentiation 92

Differentiation Feedback Software Research Software User Testing 92

Revulytics

JANUARY 29, 2020

As product usage analytics deliver a growing stream of data and insights into product team dashboards, user retention metrics have become an increasingly reliable KPI to measure customer, product, and company health. Churn Analysis Definition in Usage Intelligence.

Customer Experience 70

Customer Experience Data Visualization Onboarding KPIs Customer Feedback 70

Reveal

DECEMBER 2, 2021

The pros and cons of Reveal The pros and cons of Looker Reveal integration Looker integration Reveal dashboard example Looker dashboard example Pricing Support. Reveal provides interactive dashboards, drill-down capability, sharing, true self-service with a drag and drop dashboard creator experience and so much more.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

APRIL 16, 2024

WalkMe is definitely your go-to if you are planning to create product tours for mobile users. Starts at $249/month and supports up to 2000 MAU, 10 user segments, 10 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). Mobile compatibility.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

The Product Coalition

MAY 11, 2020

Tables and grids have always been an important UI component for products and dashboards. Anyway… I went through over 30 different SeaS tools and SDKs that we’re using and played with their dashboards to review some numbers, collect some insights, and make minor modifications. Originally published at The Mobile Spoon.

Data Visualization 78

Data Visualization Software Review Customer Experience User Testing 78

The Product Coalition

MAY 28, 2020

Leadership teams that freestyle independently may survive for a period of time, but will most definitely be treated with surprise attrition when high-flyers choose a different company instead of waiting for a tribal process to unfold. liking to UX studies, mockups, and KPI dashboards).

Development 78

Development Data Visualization Product Management Product Manager 78

Userpilot

MARCH 21, 2023

Userpilot application analytics dashboard. The post Application Analytics Guide For Product Managers appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Feature tagging in Userpilot. If you want to see if Userpilot’s analytics features make it a good match for your product, book the demo!

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 79

UX Studio

JUNE 30, 2023

Top Design Companies in California UX studio UX studio is an award-winning web design firm working with companies of all sizes. 1 – UX studio About Our Agency Dávid Pásztor founded UX studio in 2013. We help our partners grow, evolve, and thrive by delivering world-class UX solutions, and strategic research.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Intercom, Inc.

AUGUST 11, 2022

We track every metric, create all kinds of dashboards, and use them to inform our every move. Janelle is the Chief Insight Officer at UserTesting, a video-based UX testing service that makes it easy for companies to test their products before launch. Lots and lots of it. But data, while extremely valuable, can’t tell the whole story.

Data Visualization 118

Data Visualization Customer Feedback Customer Experience Feedback Software 118