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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base?

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Thus, custom software development and engineers face the same challenges faced by the market demand. Enterprises use continuous improvement in software development or data automation solutions.

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eG Enterprise Staffing Guidelines for Citrix Digital Workspace Services

eG Innovations

This post will outline some of the ITIL guidance from the perspective of eG Enterprise and a Citrix-based digital workspace. Why eG Enterprise is a World Leader in Citrix Monitoring ». eG Enterprise Staffing Guidelines. Citrix Staffing Guidelines. A fact of life for most IT people is they wear many hats!

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We made ITSM easier – here’s how

Atlassian

It took some really bright minds to bring it all together – a collaborative effort involving Business Systems, People Tech, Intelligent Automation, Customer Support Tech, Workplace Tech, Data Engineering, GDPR Compliance IT, Content Platform, Customer Account, and Support Systems Interface, Sales Technology, and Marketing Engineering.

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Pendo Resource Center Feature-Limitations and Better Alternatives

Userpilot

Only Pro and Enterprise subscribers have access to it. Pendo doesn’t come with Live Chat and Knowledge Base options. Pendo Resource Center is considered part of the Guides feature , which is only available to Pro or Enterprise customers. Pendo’s Pro and Enterprise plans are pretty expensive.

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15 B2B Marketing Strategies to Drive Conversion and Growth

Userpilot

B2B marketing expenses can vary wildly depending on whether you’re building a brand on social media, investing in content, or targeting enterprise customers with account-based marketing. You could step up your keyword research efforts and try to rank on other search engines in addition to Google. What is B2B marketing?

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