Remove Dashboard Remove Engineering Remove Systems Review
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Is your engineering team experiencing alert fatigue? Ask these 8 questions

Intercom, Inc.

Alert fatigue is a common problem among engineering teams that handle operations and maintain infrastructure. The result is lots of semi-meaningful alerts, noise, context-switching, and multitasking for the on-call engineer. We introduced regular alert review sessions for teams dealing with frequent alerts.

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A Leader's Guide to Metrics Reviews

Sachin Rekhi

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.

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Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Turn survey responses, review data, and post-purchase feedback into clear dashboards your teams can actually use.

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Understanding Product Management

The Product Guy

Often, this is due to resource constraints rather than a lack of understanding of a PM role. Data PM: organizations dealing in data products (building AI/ML based products) prefer a PM with data science background so that they can appreciate the problems well and being able to work with data engineers/scientists.

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The Risks of Data Fragmentation + How to Fix Fragmented Data

Userpilot

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Based on your current dashboard, it looks like most users churn before completing onboarding. Sound familiar? Which features need attention?

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Case Study : Improving Data-Driven Decision Making for CSR Leadership

UX Planet

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

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Search at Intercom: Building our Elasticsearch cloud on AWS

Intercom, Inc.

Our product engineers are empowered to build great features, fast. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. In Intercom, we believe that shipping is our company’s heartbeat. persistent": {.