Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is product adoption software? Analytics dashboard : Track all your adoption-related metrics in one simple dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MAY 20, 2024

Create a customer retention analytics dashboard to measure success across key metrics. For example, a cluttered product dashboard with lots of features can overwhelm the user, and increase mental fatigue and the time needed to complete their tasks. Allocating a dedicated customer success manager to key customers. The solution?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

FEBRUARY 15, 2024

TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Funnel analysis is an analytical technique that involves tracking and analyzing users’ progress through a sequence of steps leading to a key conversion event. Event tracking. Event tracking in Userpilot. Funnel analytics.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. Upcoming updates on features and events analytics dashboard in Userpilot.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps. This article aims to simplify feature analysis. We cover: Types of product features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Mixpanel

NOVEMBER 8, 2021

How could a product manager possibly dig into the data and pull up something that’s genuinely useful for activation and retention? Now, I encourage product managers to just start getting their hands dirty with the data and see what they come up with. One great example was a dashboard aggregation product we developed with a client.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events. Let’s get right to it!

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. Sprout Social – the best social media management platform. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JANUARY 15, 2024

However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! You can measure customer experience within the fintech industry using periodic surveys, post-interaction surveys, and funnel analysis. How to measure customer experience in fintech?

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Mixpanel

APRIL 18, 2024

We have a wide range of user types, from marketers to engineers to product managers and more. Make sure to continue monitoring customer feedback via different channels—support tickets, events, case study interviews—sometimes you’ll even see product feedback on social media channels. Take Mixpanel, for example. but the work isn’t done.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

APRIL 9, 2024

Gainsight targets customer success and onboarding automation , combining in-app guides with comprehensive analytics and feedback management aimed at enterprises focusing on deep customer insights and product experience improvement. Userpilot survey template library includes industry-standard surveys like NPS. Event tracking.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. Ideally, with a great onboarding flow, when someone asks one of your customers what their favorite part of managing their finances is, they hold up their phone and say “the app I use.”

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Userpilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. Why is SaaS renewal management important? A proper SaaS renewal management strategy helps you in three key ways: Drive customer retention. Let’s dive right in!

Feedback Software 102

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 102

The Product Coalition

JULY 13, 2022

Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. Creating custom events requires technical expertise and new users who aren’t data-savvy will need a bit of time trying to understand the platform.

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

JULY 13, 2020

Industry-standard capabilities of a product analytics tool are the abilities to capture events and user journeys. The tool should provide relevant insights for this on the dashboard. Advanced product analytics tools automatically capture all interactions that users take without the need for an event setup.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

Userpilot

OCTOBER 17, 2023

Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. So as a product manager, a customer insight strategy can bring many benefits to the table: It informs your decision-making so it can align with your customer’s preferences and desires.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

MARCH 7, 2023

Event segmentation analyzes user behavior based on specific events and shows the most commonly performed events. Its integration with other industry-leading tools makes the product analytics process easier and seamless. Amplitude’s dashboard. Customer journeys today are multi-stage, multi-channel events.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 9, 2024

Follow industry conventions to maintain consistency in words and actions. There are 4 main types of heatmaps that all product managers should know: Scroll tracking Eye tracking Feature tracking Mouse tracking Heatmap analysis can help reveal poor user experience and areas where UX improvements are needed. Google Analytics dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Amplitude

DECEMBER 22, 2020

Now, Amplitude makes this possible with Journeys: an industry-first solution that analyzes the breadth and depth of your customer journey. Journeys hones in on the two events that matter most–the starting point for new users, and the moment they achieve a target outcome. Event Properties in Dashboard Bulk Filters .

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Government 52

Intercom, Inc.

AUGUST 12, 2020

Multiple industries are suddenly forced to move operations online, and support teams are at the forefront of this transformation – battling every day to deliver excellent, fast customer service, while facing an unprecedented volume of enquiries and issues. Advanced ticketing workflows to drive efficiency.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

The Product Coalition

JUNE 9, 2022

If not, it’s not too late to join one of the most fast-developing industries. In this article, we will cover the essential app metrics for: Product managers UX/UI designers Growth marketers iOS and Android developers Backend developer Found yourself on this list? As a product manager, it’s your task to figure it out and take action.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Userpilot

OCTOBER 27, 2023

We look at how you can combine the two seemingly incompatible worlds and examine examples of companies that have managed to achieve this. This means it’s more difficult for a person to discover what the product has to offer on their own, without help from a sales rep or customer success manager. Let’s get right to it!

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. Market Research Reports, Industry Reports, and Census Data You will find some reputable sources that provide existing reports on potential target markets.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. Paths show you all the actions taken by users before or after a specific event. Reports allow you to track page views, clicks, events, or guide views related to whichever feature you want. We previously discussed them in our blog post about Pendo here.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

SEPTEMBER 29, 2022

What can product managers do to measure and increase it? This depends on the industry you are in. With Userpilot you can track feature engagement but also create custom events that could be any of the user interactions of your choice. Features and Events Dashboard in Userpilot. What exactly is product value?

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Server-side event data reaches your app via API.

Data Visualization 95

Data Visualization Analytic Tools Events Feedback Software 95

Intercom, Inc.

SEPTEMBER 10, 2020

Applying data and science to scaling has become easier because of the shift that’s happened in the software industry over the past 15 years, from outside sales to inside sales. These clues will be unique to each business, but Mark has identified a common formala that has three variables: P (percent of customers) do E (events) within T (time).

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Weak Development Team 226

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. Forrester Report: The Business Case for Customer Success Management. 6 Steps to Launching Your Customer Health Dashboard. Customer Success Team Management.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Userpilot

JULY 4, 2023

Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Analyze survey responses on a simple dashboard. Jotform Pricing. #8

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Embedded Analytics 95

Mixpanel

MAY 23, 2024

As a product manager at Mixpanel, I spend a lot of my time testing and evaluating new features and changes for our product. When you’re choosing beta customers, make sure to get a good mix of customers from different regions and industries. Choosing the right customers is a big and critical part of the beta testing period.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

Amplitude

JUNE 23, 2020

Historical Count property is an industry-first innovation that powers milestone analysis at scale. Instead of categorizing a user’s events as “new” because they were new to your product that week or month, we’re now able to measure how many times a user has done this specific action — ever. Share bulk dashboard filters.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52