Userpilot

APRIL 9, 2024

In the SaaS industry, data visualization is a powerful and widely used tool – from product managers tracking product performance to executives tracking revenue and user growth. Userpilot helps you generate product usage reports using various dashboards, charts, and graphs. Analytics dashboards in Userpilot.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

JANUARY 9, 2023

What is a product persona? How can they help product managers build a successful product? We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. What is a product persona in product management?

Feedback Software 90

Feedback Software Research Software Analytic Tools User Testing 90

Userpilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. What are product metrics?

Onboarding KPIs 75

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 75

Userpilot

AUGUST 29, 2021

With cross-platform tracking, real-time analytics, powerful behavioral analytics , enterprise-level security measures, and solid customer support, Amplitude Analytics is a powerful analytics solution designed to meet the requirements of modern-day product and growth teams. Heap tells you all about what a customer is doing within your product.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

OCTOBER 15, 2023

Product analytics can help marketers understand user pain points and needs, improve the effectiveness of marketing campaigns, and refine pricing strategies, ultimately improving customer satisfaction and making the product more competitive. Custom event tracking helps teams track customer journeys and engage them accordingly.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 91

Userpilot

MARCH 15, 2024

This includes tracking customer behavior from all stages of the customer journey and product usage data. Data visualization, for example in a dashboard, aids in its interpretation and trend tracking. This is priceless for optimizing product funnels. Data-driven analytics: new user activation dashboard in Userpilot.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software User Testing 85

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. Can you customize your dashboards and reports? Userpilot funnel analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Mixpanel

MARCH 30, 2023

Your flow should be: Ask a question Implement data to answer Build a report Generate insights Use case solved Repeat At Mixpanel, too often we’ve worked with customers that insist on adding every interaction (events) users can take on their platform. And most of these events never end up being queried. Or were there some surprises?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Userpilot

MAY 22, 2023

Event analytics is the most straightforward way to track user behavior on websites, as well as web and mobile apps. For example, all names referring to the same event should be exact regardless of the platform. This could be signing up for your product, making a purchase, or navigating to a page. What’s a heatmap ?

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Reporting Tools 83

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. This helps SaaS businesses assess the impact of product changes and identify the best time to engage users.

Data Visualization 84

Data Visualization Analytic Tools Customer Experience Feedback Software 84

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. This article highlights how marketing resource management helps streamline processes, organize resources, and enhance workflows for better results.

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Customer Experience 90

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 75

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 75

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 97

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. However, in this article, we’ll be focusing only on the feedback that’s relevant to product managers.

User Testing 84

User Testing Customer Feedback Feedback Software Product Research 84

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Our manager never attends this meeting.

User Testing 52

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Userpilot

MARCH 9, 2023

We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Features & Events Dashboard in Userpilot. Events Explorer.

Data Visualization 91

Data Visualization Software Review Analytic Tools Feedback Software 91

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

OCTOBER 3, 2023

Retention rate to assess if you can keep your customers with your product. The referral stage refers to a phase in the customer journey where satisfied customers become advocates for your product and actively refer new customers or clients for you. Tracking custom events in Userpilot.

Onboarding KPIs 99

Onboarding KPIs Customer Experience User Testing Customer Feedback 99

The Product Coalition

SEPTEMBER 20, 2020

Scrum Events There are plenty of opportunities for stakeholders to interact responsibly with a Scrum Team. The two formal Scrum events that come to mind are: Sprint Reviews The Sprint Review is Empiricism at work: inspect the Product Increment and adapt the Product Backlog. But don’t make this hack a habit.)

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

Userpilot

NOVEMBER 27, 2023

With Heap, you can track user interactions in real time across all touch points within your product. Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. Get a Userpilot demo for saas reporting and drive your product growth code-free.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 28, 2024

The ability to trigger the user guides when specific in-app events happen is nice to have and will help you build more contextual in-app experiences. Minimum product usage analytics , to be able to track how users engage with the product, and where they get stuck so you can build relevant user guides to help them.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Data Visualization 52

Userpilot

OCTOBER 17, 2023

Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. When it comes to creating a product strategy, collecting customer insights is essential to answer important questions about your users and how your product fits their needs.

Data Visualization 83

Data Visualization Analytic Tools Research Software Feedback Software 83

Userpilot

FEBRUARY 26, 2024

UserIQ is a customer success platform that helps uncover health insights, predict user hurdles, and simplify account management. In addition, UserIQ poses features like a customer health dashboard, product intelligence, plays, and in-app engagements such as user onboarding tours. What do users say about UserIQ?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JULY 20, 2022

They can see how different user segments interact with the product and analyze what features drive the most engagement and vice versa. This data helps product managers fix friction points in the user journey and ultimately improve retention. Customer engagement refers to activities and interactions that happen in the app.

Data Visualization 93

Data Visualization Analytic Tools Customer Experience Customer Feedback 93

Userpilot

JANUARY 26, 2023

Are you a SaaS product manager wondering how to analyze NPS responses effectively and draw actionable insights that will help you grow your business? To analyze NPS responses, visualize the data on a dashboard , track changes to the score over time, tag and categorize open-ended responses , and perform a root cause analysis.

Data Visualization 87

Data Visualization Customer Feedback Feedback Software Analytic Tools 87

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. So be charismatic and knowledgeable with customers/prospects.

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User Testing Research Software Feedback Software Reporting Tools 150

Userpilot

JUNE 8, 2022

Do you implement product management analytics from the onset of a product launch to understand user behavior and timely improve the product based on the findings? Ready to dive into product management analytics? Multiple teams need to gauge product analytics data. What is product management analytics?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Mixpanel

AUGUST 31, 2022

Repeat customers are generally more loyal and willing to refer others. This stat can also be translated outside of strict “purchases” to other events like appointment signups. How soon customers get to their first value moments in your product can be a strong indicator of how likely they are to retain. Repeat purchase rate.

Data Visualization 109

Data Visualization Customer Feedback Customer Experience User Testing 109

Userpilot

JUNE 7, 2023

There’re many factors affecting conversion rates, but what can you do as a customer success manager or product manager to improve conversion rates across the user funnel and achieve product growth ? Once you have all the conversion events tracked, you can: Monitor the touchpoints across the customer journey map.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 83

Indicative

OCTOBER 23, 2020

This is also referred to as event data. Event Data. In the video above, you’re seeing people navigate through event data. Events” are user actions, or what a company would define as a meaningful transactional moment. For example, a product team might be interested in events related to “repeat usage” or “churn.”

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Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

JANUARY 16, 2024

Time-based triggers : To capture feedback throughout the customer journey, opt for tools that trigger surveys based on specific time intervals and post-event interactions. With Userpilot, you can gain customer experience insights by tracking user data, feature usage, events, survey statistics, and more.

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

Userpilot

APRIL 11, 2023

Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience).

Data Visualization 84

Data Visualization Customer Feedback Customer Experience User Testing 84

Amplitude

JANUARY 8, 2021

There is the event! And this new feature called Event Explorer which lets you zero in on the event stream for your test user, or your own user.”. Three hours, thirty tested events later, they are good to go. . Three quarters, and three hundred tested events later, they are still going strong. The Unhappy Path.

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Data Visualization User Testing Software Review Customer Feedback 112