Userpilot

MARCH 5, 2025

Are you struggling to make sense of scattered user data? The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. Mixpanel – the best cross-platform customer analytics software.

Data Visualization

Userpilot

MAY 27, 2025

Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage. For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. Build custom events you want to track in Userpilot.

Analytic Tools

Userpilot

MARCH 4, 2025

Benefits of real user monitoring RUM transforms raw interactions into actionable insights directly impacting your products success. It enables you to drive better business outcomes in the following ways: Improve UX by addressing real pain points RUM tracks actual user interactions to help you identify pain points in real-time.

Data Visualization

UX Planet

JANUARY 22, 2025

In an era defined by relentless innovation and unprecedented customer expectations, the nature of financial services marketing has changed. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.

Reporting Tools

Userpilot

MARCH 4, 2025

Features to look for in real user monitoring tools Now, there are two different categories of user monitoring tools, some more geared towards developers and some more suitable for non-technical teams, so obviously theyll also offer a different set of features for each use case. Autocapture events dashboard in Userpilot.

Data Visualization

Userpilot

OCTOBER 31, 2024

Different types of product feedback software When we say “product feedback tool,” we may mean various types of software: Survey tools : Tools designed to create and distribute surveys, collect feedback , and analyze responses to understand customer opinions and needs.

Feedback Software

Userpilot

MAY 17, 2025

In this guide, Ill share those findings and show you how to use Userpilot to craft seamless, engaging mobile in-app experiences that keep users coming back. When I map that story, patterns jump out that help me understand user behavior better. Tie design, engineering, and marketing research to real user behavior.

Analytic Tools

Userpilot

FEBRUARY 25, 2025

Take action quickly when issues arise: Use session replays to automatically route high-friction sessions to product teams for rapid investigation and resolution. This reduces support costs, improves customer satisfaction, and accelerates the iteration cycle. Heatmaps and event tracking show what they overlook.

Data Visualization

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Instead, choose actionable metrics that reflect your apps unique value, user behaviours , and business model. Churn rate formula.

Onboarding KPIs

Userpilot

MAY 17, 2025

You need clear goals, the right events, and analytics tools that fit your app’s journey. Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. Theres no shared structure or HTML events to latch onto. Mobile analytics ?

Data Visualization

Userpilot

JULY 22, 2025

To boost feature adoption, Userpilot allows you to announce new features with segmented banners or modals that only appear to relevant users. You can then follow up with contextual tooltips that encourage users to try the new functionality. This data-driven approach is key to understanding user needs and driving long-term value.

Onboarding KPIs

Userpilot

MARCH 23, 2025

The competition for customer attention in app stores is intense , to say the least. million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). That’s where NPS and user sentiment come in.

Onboarding KPIs

Userpilot

JANUARY 19, 2025

I couldnt see which feature the user interacted with, which guide they used, or what stage of the customer journey they were in. You need to link session recordings to key data like user segments, metadata, or customer journeys to get the whole picture. My team felt this pain every day. Thats when it hit me.

Data Visualization

Userpilot

JANUARY 19, 2025

If you really want to build a product your users love, removing user friction entirely is not the answer. If friction points were universally bad, no product would have security checks, confirmation dialogs, or multi-step workflows. Such critical steps prevent users from making irreversible decisions.

Data Visualization

Userpilot

JULY 17, 2025

Every touchpoint pushes users toward actual product adoption. The different types of PLG email campaigns I deploy across the customer journey Every PLG email has one job: to meet users where they are in the lifecycle and help them make meaningful progress inside the product.

Customer Experience

Userpilot

FEBRUARY 9, 2025

Numbers alone can be misleading higher engagement doesnt always mean user satisfaction. User feedback is valuable , but without data, its just opinions. Session replays and heatmaps show user friction , but they dont explain why it happens. It answers questions like: What do users think about a new feature?

Data Visualization

Userpilot

JULY 17, 2025

See How Userpilot Can Help Lifecycle email marketing is about responding to customers’ needs and problems across every stage of the customer journey. In product marketing , it also needs to be tied to the users’ product experience, nudging them towards in-app actions. What are the stages of the customer lifecycle?

Onboarding KPIs

Userpilot

JUNE 30, 2025

But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention. In this article, we’ll show you how to use video content in your product management strategy to help users learn at their own pace. So, your users always know where to find video tutorials and feature walkthroughs.

Onboarding KPIs

Userpilot

JANUARY 29, 2025

Most users who churn dont complete key feature adoption, so tracking these progressions is crucial. Engagement metrics measure the depth and frequency of users interactions with your product. Customer health metrics such as NPS and CSAT scores can indicate user satisfaction or dissatisfaction.

Data Visualization

UX Planet

FEBRUARY 6, 2025

Traditional banking often struggles to capture and maintain customer engagement. This gap in engagement and recognition highlights the customers expectations for a more dynamic and modern digital banking experience. In Product Design: Let users customize elementscolors, layouts or settingsto evoke a sense of ownership and familiarity.

Banking

Userpilot

MARCH 30, 2025

Lightweight user surveys embedded in guides. A self-service hub where users can find documentation, FAQs, and guides. These in-app guides are quite complete, but the customization is pretty limited compared to the web version. You can tag features, pages, and modals to track user behavior on mobile apps. Dashboards.

Data Visualization

Userpilot

MAY 28, 2025

But when mobile onboarding flows are personalized to user needs, they tend to stick around. Suggesting next steps in complex user flows. Userpilot’s slideout builder allows you to design these helpful elements with customized messaging, appearance, and targeting. User feedback collection in Userpilot.

Analytic Tools

Userpilot

JANUARY 21, 2025

To diagnose and fix user frustration, you need product analytics that goes beyond surface-level metrics. In this article, I’ll show you how to identify those frustrated users and, more importantly, how to address them for product growth and customer retention. Are you overlooking user frustration?

Data Visualization

Userpilot

APRIL 30, 2025

To show you how, Ill cover seven strategies that smooth out friction, enhance user engagement, and turn one-off app downloads into returning customers. With Userpilots segmentation and targeting capabilities, you can group users by behavior (like power users and newcomers), demographics, device type, or any custom attribute.

Analytic Tools

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. You must personalize your onboarding journeys based on users JTBDs, goals, and pain points.

Analytic Tools

Userpilot

NOVEMBER 29, 2024

Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Track and analyze user journeys to understand how users interact with your web pages or web/mobile apps. Understand drop-off points within user funnels to optimize conversion rates.

Data Visualization

Userpilot

JANUARY 29, 2025

Having such a detailed view of the user journey at your fingertips allows you to easily make a number of product improvements. Identify drop-off points: Once you find drop-off points in user funnels, you can combine them with session replays to understand the exact reasons behind them and optimize conversion rates accordingly.

Data Visualization

Userpilot

DECEMBER 8, 2024

No free trial, but custom demos are available. Price starts at : Custom pricing. You can trail events within the replays (both client and server-side) to do interesting detective work, as well as get ideas to optimize your product from the AI. Setting up dashboards is confusing. FullStory Price starts at $395/month.

Data Visualization

Userpilot

JUNE 1, 2025

These tools reveal user patterns and pain points, helping you improve flows and create a smoother user experience. Together, operational and behavioral analytics give you a complete view of both your apps performance and your users experience, so you can build smarter, fix faster, and grow with confidence.

Data Visualization

Userpilot

APRIL 30, 2025

These notifications can be triggered automatically based on user behavior , ensuring your updates land when theyre most likely to spark engagement. By segmenting users according to their app usage patterns, you can tailor each message to address individual pain points, making communication feel more personal and less spammy.

Analytic Tools

Userpilot

MARCH 27, 2025

Appcues Mobile at a glance Appcues is a no-code platform that enables product and customer success teams to design in-app experiences like onboarding flows and feature announcements directly inside your iOS and Android apps. Hotspots: Small, interactive icons that direct users attention to specific areas in your mobile app.

Data Visualization

Userpilot

JUNE 12, 2025

In fact, 40% of customers report significant time savings when creating in-app campaigns for guiding users through new features. 20% of customers also saved time on feedback collection and user onboarding with Userpilot. Create personalized in-app messages with no-code customization options in Userpilot.

Data Visualization

Userpilot

JULY 10, 2025

When done right, they don’t just boost company revenue , but also help customers unlock more value and grow with your product. Special offer (optional): And finally, converting emails often have a discount or a limited-time offer that creates urgency and encourages customers to act immediately. Userpilot’s upsell email template.

Data Visualization

Userpilot

MAY 31, 2025

Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. Interacting with customers through Intercom Mobile. No need to build a custom chat solution from scratch. Existing Intercom customers: Already using Intercoms web Messenger?

Analytic Tools

Userpilot

NOVEMBER 29, 2024

When you replay the recording, it stitches all events together and imposes them onto screenshots of the UI captured during the session, which makes it look like a screen recording. To give SaaS teams a granular understanding of individual user behavior while using the product and help them identify pain points in user experience.

Data Visualization

Userpilot

JUNE 4, 2025

Without a focused process, you risk chasing vanity metrics, misallocating your teams time, and missing critical user pain points, which leads to frustrated customers, rising churn, and stalled growth. Then, Id create segments to have a better understanding of the different personas in the user base.

Analytic Tools

Userpilot

APRIL 2, 2025

Key capabilities include segmentation, which allows you to group users based on behavior, demographics, or custom properties; custom analytics dashboards, which visualize the metrics that matter most to your team; and screen-level analytics, which show exactly how users interact with each part of your app.

Data Visualization