Usersnap

MARCH 4, 2021

Aligning feature requests with product goals How do I set up a workflow for feature requests? Aligning feature requests with product goals. At Usersnap, we’re all about collecting feedback. At Usersnap, we’re all about collecting feedback. Make it easy for product managers to collect feedback.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 93

Feedback Software User Testing Customer Feedback Analytic Tools 93

Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from. Why do you need to track product analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Next, each stakeholder group sets relevant product goals , chooses corresponding metrics , and selects data sources. Without further ado, let’s dive in!

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Research Software 95

Userpilot

JULY 10, 2024

Businesses invest heavily in product marketing through webinars, blog posts, and video content for a reason – it gets them notable results. If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. Both are vital for SaaS success.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Another impressive dimension of Userpilot’s software is event tracking and feature tagging. Userpilot features: The main platform functionality.

Analytic Tools 98

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 98

Userpilot

AUGUST 19, 2024

That’s where product launch analytics step into the picture. In this article, we’ll dig deeper into key metrics and tools to help you get started with product launch analytics. TL;DR A well-defined product launch plan helps you release new products, upgrades, or features in the market.

Data Visualization 103

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 103

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 156

Feedback Software Analytic Tools Data Visualization Research Software 156

Userpilot

FEBRUARY 4, 2025

In this article, Ill cover 10 crucial user metrics every product manager should track to turn data into decisions that increase product adoption. Ill also discuss common challenges product managers face when monitoring and analyzing metrics and their solutions. SaaS free trial conversion rate formula.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Userpilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. If you decide that Pendo Engage isn’t the right fit for your needs then, we suggest you try an alternative – get a free Userpilot demo to see if our platform would be a better match! Flexible dashboards.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. acquisition channels), product data (e.g., Are you in?

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

SEPTEMBER 10, 2024

Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. User segmentation : Tailor product experiences to specific user groups by segmenting based on demographics, behavior, and feedback. Want to take product management to the next level?

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

FEBRUARY 6, 2023

It begins with the first customer interaction and continues in-app past the activation point until the user becomes a brand advocate. On the other hand, the classic marketing funnel is more product-focused, while the sales funnel primarily aims to drive more conversions and not much else. An engagement funnel is customer-focused.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

MAY 29, 2023

In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products! Remember, the stickiest features on your product aren’t always the most visible.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Usersnap

FEBRUARY 24, 2025

The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Product discovery is critical in identifying workflows, pain points, and user goals that shape successful products. Without a clear understanding of these factors, products risk failing to meet real-world demands.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. The best SaaS growth frameworks follow the AAARRR funnel. Then, create a strategy, track key metrics , and iterate.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

Userpilot

JUNE 28, 2023

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Analyze user feedback to determine which features need more attention in your in-app flows.

Onboarding KPIs 96

Onboarding KPIs Feedback Software User Testing Analytic Tools 96

Userpilot

SEPTEMBER 4, 2024

web analytics, in-app surveys , product analytics). Userpilot is a product growth platform that you can use to collect, visualize, and analyze user behavior data in custom dashboards. Yes, users might sign up for the free plan , but it’s no use if they don’t use the product.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

JUNE 14, 2023

And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. In this article, we’ll cover the definition of customer journey analytics, discuss ways to analyze the customer journey, and review customer journey analytics tools. To see how it works, book the demo.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Gainsight

OCTOBER 20, 2021

You’re getting drilled with feedback and opinions. A barrage of goals is peppering you from every direction. Luckily, by rooting your plans in a product-led approach, you can focus your efforts and drive forward with confidence. The market is begging for product-led strategies. Your Experimentation Engine.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

MARCH 16, 2023

To avoid analysis paralysis, product managers should use the business and product goals to guide the decision-making process. Using a goal-setting framework like OKR or HEART will help you choose actionable goals to guide decisions later on. What is analysis paralysis in product management? Want to see how?

Data Visualization 98

Data Visualization User Testing Feedback Software Analytic Tools 98

Userpilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 15, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. What is the Google HEART framework?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

NOVEMBER 27, 2023

Looking for a good SaaS analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

DECEMBER 15, 2023

Looking for a good SaaS analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Roman Pichler

SEPTEMBER 18, 2017

A sprint goal describes the purpose of a sprint and states why it’s worthwhile to undertake the sprint. Say I want to create an app that helps people become more aware of what, when, and how much they eat. Last but not least, you should review and change the product backlog whenever new feedback or data is available.

User Testing 184

User Testing Technical Review Vision Data Visualization 184

Userpilot

DECEMBER 10, 2023

Looking for a good SaaS analytics tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

MARCH 13, 2024

The last stage of the product ideation process involves testing the features with small focus groups and collecting feedback to fine-tune them. There are various techniques for ideating features—some involving user data and others relying on productive ideation sessions. Product usage dashboard in Userpilot.

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Feedback surveys, loyalty programs, and excellent service turn them into influencers.

Data Visualization 98

Data Visualization User Testing Customer Feedback Analytic Tools 98

Userpilot

JULY 17, 2024

Your team members must take ownership of the product they're working on. Assign SMART goals to them, use project management tools, and try not to micromanage them. Collect and use product data to inform future decisions. Pivot regularly to keep your product competitive. Book a demo to see it in action.

Data Visualization 104

Data Visualization Product Research User Testing Analytic Tools 104

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Anna Griffin, CMO at Intercom: Hello and welcome to New at Intercom , our first virtual launch event designed to share new innovation and new possibilities with the Intercom platform.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52