Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. Think of driving a car.

Feedback Software 244

Feedback Software Data Visualization Analytic Tools Research Software 244

Mixpanel

APRIL 18, 2024

Perhaps you need to beef up your internal and external promotion strategy. The post Beyond launch day: How to plan successful B2B product rollouts appeared first on Mixpanel. That way you have enough time to spot trends and get an idea of whether your hypotheses were right or need to be modified.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MARCH 19, 2024

Create data-driven product strategies. Identify and remove friction : By understanding how users interact with different aspects of your tool, you can spot issues such as confusing navigation, slow loading speeds, or even bugs in your app. Feature and events dashboard in Userpilot. Userpilot’s analytics dashboard.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Customer Feedback 92

Userpilot

APRIL 30, 2024

This article will look at what the adoption rate is, what factors influence it, how you can calculate your adoption rate, and how to improve it. TL;DR Adoption rate measures how quickly new features or products gain popularity and usage, indicating their success and user appeal.

Onboarding KPIs 88

Onboarding KPIs Data Visualization User Testing Analytic Tools 88

Userpilot

MARCH 25, 2024

Additionally, the analytics dashboard comes in handy for monitoring user activity and behavior. It helps you understand what makes users stick and whether your retention strategies are working. You can also create custom dashboards to view all your important reports in one place. Product usage dashboard in Userpilot.

Data Visualization 98

Data Visualization Customer Feedback User Testing Customer Experience 98

Userpilot

AUGUST 16, 2023

In-app surveys, such as NPS and CSAT , can track customer satisfaction levels , and you can deploy retention strategies for low-scoring users. Use loyal users and growth loop strategies to bring in new users. And constantly measure user retention metrics can help to understand user behavior to see how many users you are retaining.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

FEBRUARY 19, 2024

Create contingency plans, efficiently allocate resources, and implement communication strategies, such as in-app banners , for user notifications on system maintenance. Analyze data to identify areas for improvement and refine strategies based on insights. How to conduct an impact analysis? View user activity in Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Effective strategies on how to predict customer churn and enhance customer retention: Segment your customers to understand them better and gather data points to identify churn patterns. Baremetrics.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software User Testing 94

Userpilot

AUGUST 5, 2023

So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. A data tracking plan is the framework used and strategies implemented to collect and analyze data for valuable insights. How to create a data tracking plan? Feature analytics dashboard in Userpilot.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 94

Userpilot

MAY 5, 2022

There are several reasons why a SaaS business will choose a micromarketing campaign over traditional marketing strategies to engage existing users and attract new ones. How to use micromarketing to convert trial users to paying customers and drive growth. How to use micromarketing to increase the trial to paid conversion rate.

Research Software 96

Research Software User Testing Customer Experience Data Visualization 96

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. Think of driving a car.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

JANUARY 3, 2023

How to identify churn risk signs hiding in your product: Talk to your customer success team. Churn metrics you should be tracking and how to calculate them: Customer churn rate : the ratio of the customers you lost during a specific time frame to the customers you had at the start of the period, multiplied by 100. Customer churn rate.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? In this guide, we’re going to show you how to use data analytics to improve the customer experience! For instance, you could use an NPS dashboard to look at response rates for NPS surveys and the percentage of promoters versus detractors.

Data Visualization 97

Data Visualization Customer Experience Analytic Tools Customer Feedback 97

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? You might be wondering, how to compete. In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics. Step 1 – Define your target audience.

Feedback Software 95

Feedback Software Analytic Tools Research Software Software Review 95

Userpilot

MAY 6, 2024

You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool. Product usage data captures how users interact with the product to inform development and engagement strategies. How to create user profiles for your company?

Analytic Tools 60

Analytic Tools Data Visualization Feedback Software Research Software 60

Userpilot

MARCH 10, 2024

Create data-driven product strategies – Usage pattern data helps understand how people navigate your product so product teams can design features and user experiences accordingly. Cohort analysis comes in handy when monitoring the performance of different user retention strategies and understanding what makes users stick.

Data Visualization 96

Data Visualization User Testing Customer Feedback Customer Experience 96

Userpilot

MAY 2, 2024

TL;DR Customer retention refers to the strategies and tactics used to build strong customer relationships and encourage them to continue using the product. Create an omnichannel engagement strategy to deliver a consistent experience across all customer touchpoints. Want to learn how to implement the tactics with Userpilot?

Data Visualization 95

Data Visualization User Testing Customer Feedback Analytic Tools 95

Userpilot

JUNE 20, 2023

You can interpret survey responses using survey analytics dashboards to visualize data, response tagging to discover feedback trends, and cross-referencing results with behavioral data to better understand user interactions. How to collect data for survey analytics? How to interpret survey responses? What is survey analytics?

Data Visualization 83

Data Visualization Analytic Tools Product Research Feedback Software 83

Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. So let’s find out how to achieve this and boost customer retention. Churn analysis is the process used to convert data into actionable insights that can be applied to churn reduction strategies.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

MAY 22, 2023

Searching for a customer experience (CX) strategy to set you apart from the competition? A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. This article guides you to make an excellent CX strategy with best practices and tips. How to build a CX strategy?

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Product Research 83

Userpilot

APRIL 24, 2024

How to implement AI to build better products. This enables SaaS teams to adjust strategies promptly for optimal performance. Analyze customer data in real-time AI can provide product teams with dashboard visualizations of real-time data, highlighting trends, anomalies, and patterns. What AI tools you can use.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Userpilot

OCTOBER 20, 2023

As you read, you’d also learn: Key metrics for measuring active users How to track active users for your tool How to improve active users with better onboarding and other strategies TL;DR An active user is an individual who regularly engages with and utilizes your platform. Use tooltips to reduce onboarding friction.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Customer Feedback 96

Userpilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Use cohort tables to understand how different user segments engage with your product, then improve. How to calculate your customer retention rate. How to calculate repeat customer rate.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

OCTOBER 5, 2023

Our guide explores: What exactly CAC payback is Why you should be tracking it How to calculate the CAC payback period for your SaaS What other metrics you need to track How to reduce your CAC payback period We also look at how Userpilot can help you do the job. Let’s get right to it!

Feedback Software 101

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 101

Userpilot

MARCH 4, 2024

Ways to identify behavioral patterns that influence user behavior Here are some strategies to help you understand user activity and spot patterns in their behavior: User interviews : User interviews provide in-depth, qualitative insights into why users behave the way they do. Product usage dashboard in Userpilot.

Data Visualization 96

Data Visualization Feedback Software Analytic Tools Research Software 96

Userpilot

NOVEMBER 18, 2023

The data obtained from the process lets you adapt and refine your strategies, ensuring you make proactive moves to improve key growth metrics. How to choose the date range for your analysis? How to conduct a period-over-period analysis with Userpilot : Select the metrics you need to analyze. Customize data points.

Data Visualization 93

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 93

Userpilot

JANUARY 15, 2024

However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! Creating a personalized experience, using in-app guidance /communication, and building an in-app resource center are all effective strategies for improving the fintech customer experience.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Data Visualization 83

The Product Coalition

OCTOBER 8, 2023

The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A well-designed dashboard should provide users with easy access to predictions, historical performance data, and personalized settings. How to Build a Crypto Prediction and Opinion Platform?

Data Visualization 127

Data Visualization Reporting Tools Feedback Software Customer Feedback 127

Userpilot

JULY 5, 2023

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Analyze and act on customer survey data to identify patterns and make data-driven strategies. Customer satisfaction refers to how happy and content your customers feel while using your product or service.

Customer Satisfaction 97

Customer Satisfaction User Testing Data Visualization Customer Experience 97

Userpilot

AUGUST 5, 2023

In this article, we’ll explore effective strategies to convert NPS passives into enthusiastic promoters who’ll advocate your product or service. TL;DR Net Promoter Score (NPS) assesses customer satisfaction and loyalty by measuring how likely your customers are to recommend your products to others.

Data Visualization 95

Data Visualization Feedback Software Product Research Analytic Tools 95

Userpilot

OCTOBER 15, 2020

But Product Adoption Roadmap (or Product Adoption Strategy ) and you get people scratching their heads. But why spend all this time and effort building your product, and adding new amazing features – if you don’t have any consistent strategy how you’ll get your users to adopt them? The Goals of Product Adoption Strategy.

Onboarding KPIs 78

Onboarding KPIs Strategy Customer Experience User Testing 78

Userpilot

APRIL 11, 2023

This article explores the latest customer retention statistics across different industries and highlights tips to help you define a winning customer retention strategy. Retention strategies that can improve your CRR include: Segmenting customers and creating personalized experiences to increase the customer’s lifetime value.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization User Testing 97

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value. What is user adoption?

Analytic Tools 92

Analytic Tools Feedback Software User Testing Data Visualization 92

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in? This could be website data (e.g.,

Data Visualization 89

Data Visualization Analytic Tools Embedded Analytics Feedback Software 89

Userpilot

JULY 13, 2023

Are you trying to find out how to measure growth of a company? Measuring a company’s growth helps you understand how much you progressed and where you stand. In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula.

Onboarding KPIs 94

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 94

Userpilot

JULY 22, 2023

This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. Customer behavior analysis involves collecting customer data to examine user behavior and activities to obtain valuable insights into how users engage with your product. Let’s get started!

Data Visualization 89

Data Visualization User Testing Customer Feedback Analytic Tools 89

The Product Coalition

DECEMBER 27, 2022

NFT dashboard/Storefront The NFT dashboard is a display for all the digital assets in the marketplace, open for the users to trade them. A number of the items accessible in the dashboard are the NFT price list, NFT description, NFT Categories, etc. However, the market is much more exciting upon development.

Data Visualization 116

Data Visualization Technical Review Systems Review Software Review 116