Intercom, Inc.

NOVEMBER 14, 2018

KPIs help sales reps, managers and leaders track progress to targets, identify high-level trends and themes, and manage individual and team performance. The point of tracking sales KPIs is to drive action for our team, not just to display them on a sales dashboard. Sales KPIs versus sales metrics: Is there a difference?

Data Visualization 188

Data Visualization Outbound Inbound KPI 188

eG Innovations

FEBRUARY 14, 2023

Utilized SNAT ports (%) A standard load balancer reports the number of outbound flows that are masqueraded to the Public IP address frontend. This metric can give an indication of how heavily your application is relying on SNAT for outbound originated flows. Counters for successful and failed outbound SNAT flows are reported.

Data Visualization 52

Data Visualization Reporting Tools Outbound Analytic Tools 52

Intercom, Inc.

AUGUST 13, 2020

It not only scours inbound conversations for duplicates but examines replies to outbound messages as well. We also tag to help Product and Research teams get insights into trending feedback and feature requests. Finally, new metrics and views have made Intercom reporting much more robust and comprehensive.

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Usersnap

JANUARY 20, 2023

For example, Usersnap lets you analyze sentiment trends for enhancements and gather insights on new features. It offers an easy-to-use and unlimited-seats dashboard to track incoming tickets, assign agents, and reply to customers (which are sent back to your users by email).

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

APRIL 7, 2024

Analytics dashboards. Userpilot's analytics dashboard lets teams place relevant metrics (such as active users , session duration , feature adoption , etc.) into different dashboards for their convenience. In a future update, Userpilot will offer dashboard customizability that will let teams house metrics of their choosing.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

JANUARY 19, 2022

Enable Userpilot integrations in one click directly from your dashboard with: Segment , Amplitude , Google Analytics , Google Tag Manager, Heap, Intercom , Kissmetrics, Mixpanel. Open the Help Widget and chat with us directly from your Userpilot Dashboard ( log in here ). Intercom dashboard. Heap dashboard powered by Userpilot.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Technical Review 91