Userpilot

MAY 7, 2024

Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard. User segmentation : Create user segments based on a user’s device type, survey responses, language, etc. Whatfix analytics dashboard. Walnut demo analytics dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

APRIL 30, 2024

Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. Asana enhances team collaboration and productivity with task management, progress reports, and customer experience roadmaps. Mixpanel analytical dashboard. Mailchimp email dashboard. Shopify dashboard.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Intercom, Inc.

DECEMBER 17, 2018

They wrote about the decision to implement it on their blog : “After initiating a conversation with us, we’ll recommend some helpful knowledge base articles and will start working on getting you an answer. In most cases, we provide a resolution in under an hour.”

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Userpilot

AUGUST 18, 2024

Analytics dashboards : Find essential adoption metrics, such as the number of active users , user sessions , average session duration, etc., You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards. GA dashboard. Mixpanel’s dashboard. HubSpot dashboard.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. Here is the list of top 10 product roadmap tools, curated for you. URL – [link]. Starting Price -Free (up to 5 users). URL – [link].

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Userpilot

AUGUST 17, 2024

Their AIs shape product roadmaps by automatically turning feedback into feature ideas. ProductBoard uses AI to shape product roadmaps. AI tools can replace the need for traditional FAQ sections or knowledge bases and allow users to find the information they need via a chat interface. No need for SQL queries.

Data Visualization 104

Data Visualization Product Research Weak Development Team Analytic Tools 104

Userpilot

DECEMBER 13, 2022

As you can see in the dashboard below, 100% of detractors cited missing features or the expensive price as the prime reasons behind their rating. To avoid this issue, create a self-serve knowledge base that provides users with quick access to in-app help that doesn’t interrupt product use.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

SEPTEMBER 10, 2024

Roadmap : Build a product roadmap that guides the team and aligns with company objectives and customer needs. For instance, if a particular feature is popular with a high-value segment, consider prioritizing its updates in your development roadmap. Want to take product management to the next level?

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

ProductPlan

FEBRUARY 15, 2022

Organizing, automating, and making meaning out of this data tsunami is another critical product operations skill that lets product managers spend less time digging up or transmitting the basics and more time extracting the deep value that eventually informs the product roadmap. Facilitating product feedback review and planning meetings.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. Moreover, Userpilot allows you to integrate the Zendesk engine to search its knowledge base.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

SEPTEMBER 19, 2024

Because an in-app resource center is available within the product itself — unlike other self-service software that host knowledge bases on another domain — this reduces onboarding friction and promotes customer education , which leads to improved customer acquisition. NPS dashboard in Userpilot. Userpilot resource center editor.

Data Visualization 101

Data Visualization User Testing Customer Experience Research Software 101

Revulytics

OCTOBER 2, 2018

We’ve also established an absolute requirement for every new product to be integrated with Revulytics upfront, so we start each product’s journey by building that knowledge base from day one. We are absolutely hooked on Revulytics data - its is one of the first dashboards I fire up every morning.

Data Visualization 71

Data Visualization Analytic Tools Research Software Development 71

Userpilot

MAY 27, 2025

Product managers juggle a lot: customer feedback and customer surveys, behavior analysis, roadmapping, prototyping, documentation, and project management. User Segmentation Create dynamic user segments based on behavior and properties. Time-to-Value Dashboards Measure time taken for users to reach key milestones.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

OCTOBER 17, 2023

It guides feature development and app roadmap so you can keep enhancing your product. Customer service data can be sourced from multiple touchpoints including customer support calls, emails, social media interactions, live chat transcripts, and interactions with your knowledge base (like in the screenshot below).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

APRIL 22, 2024

Building an in-app knowledge base to address common issues and reduce user friction. Triggering upsells strategically based on user engagement and value addition. Avoid customer frustration with self-service knowledge bases A great opportunity to offer a top-notch customer experience is through an in-app resource center.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

MARCH 29, 2023

Our platform reports your features and events tracking data in a simple dashboard that shows at a glance what’s happening in your product: Event trend overview – Userpilot analytics. NPS analytics dashboard – Userpilot. If you’re wondering what tool can enable you to do this, Userpilot can help.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Experience 97

Userpilot

MAY 15, 2024

They’re easy to set up from its dashboard. It provides a centralized system where product managers can collect customer insights , organize feature requests, and visualize roadmaps. And when you paste a link to Amplitude Dashboard, Chart, or Notebook, a preview appears automatically in the chat.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

JUNE 22, 2023

Upcoming new features & event analytics dashboard in Userpilot. You should utilize the checklist as a roadmap to drive users to the activation point. It should include knowledge base articles, FAQs, video tutorials, step-by-step guides, and best practice documents. NPS dashboard in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Usersnap

MAY 2, 2019

Placed strategically, easy to spot, and asking the right question, it can help you improve your product roadmap and customer service. The tool also provides a dashboard where you can view the feedback you get in real time. Let’s look at some of the tools you can use to create feedback buttons for your website and application.

Feedback Software 85

Feedback Software Data Visualization Analytic Tools Research Software 85

Userpilot

OCTOBER 31, 2022

Executives and product owners act on such data to refine the product roadmap and fix unmet customer needs or unfulfilled expectations. With NPS dashboards , for instance, you can understand the percentage of promoters and detractors at first glance. Access the NPS dashboard in Userpilot. Sentiment analysis.

Data Visualization 98

Data Visualization User Testing Analytic Tools Feedback Software 98

Userpilot

JUNE 19, 2024

Here’s a look at some essential tools to supercharge your product development process: Best tool for data analytics and visualization – Userpilot : This enables you to track in-app user behavior across multiple touchpoints and perform comprehensive analytics, utilizing custom dashboards and charts for easy visualization.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Research Software 59

Userpilot

FEBRUARY 13, 2024

Tailored checklists and knowledge base : Userpilot allows users to create customized checklists and knowledge bases. User segmentation : Userpilot lets you segment users based on the device they’re using, where they’re located, their engagement data, or which NPS rating they selected on the latest survey.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Usersnap

FEBRUARY 17, 2022

Placed strategically, easy to spot, and asking the right question, it can help you improve your customer experience and ultimately your product roadmap. The platform includes a comprehensive feedback analysis dashboard to review feedback items, sentiment analysis, and CSAT index/NPS performance. 20+ integrations are available.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Userpilot

NOVEMBER 9, 2022

This ensures that you’re always collecting relevant customer feedback that you can use to inform your product roadmap. Slice and dice your customer base by multiple criteria: User data (ID, subscription plans, signup date, etc.). Content engagement (interactions across a knowledge base, the onboarding flows, etc.).

Customer Satisfaction 98

Customer Satisfaction Onboarding KPIs Customer Feedback Product Research 98

Userpilot

JANUARY 26, 2023

You can place feedback widgets on different parts of your product or user journey , such as on specific features or in the knowledge base. For example, if users submit a feature request , let them know it’s on the product roadmap. With the advanced NPS features, you can view survey results in real-time on a dashboard.

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

MARCH 17, 2022

It just means you should have a clear goal and a roadmap for your training. In the next step, you are guided by an interactive walkthrough that encourages you to take action; create a dashboard in this case. Userpilot’s base plan goes for $249 per month. Here are some guidelines: Start with a strategy.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

FEBRUARY 13, 2024

User segmentation : Userpilot lets you segment users based on the device they’re using, where they’re located, their engagement data, or which NPS rating they selected on the latest survey. You can then filter your analytics dashboards to see which segments struggle with onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 26, 2024

Educate your customers with a self-support system Over 60% of customers prefer self-service support like a knowledge base or onboarding chatbot. As there are bound to be deviations between the roadmaps of these departments, a mutual understanding of the desired outcome on both ends is crucial. Read the complete case study here.

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Userpilot

JUNE 7, 2021

With customer.io, product marketers can: create segmented user lists based on pre-determined or behavioral triggers. Customer.io – Dashboard. Customer.io’s workflow builder makes it extremely easy to configure time-based or behaviour-based events that can trigger templated messages to your users. Content Scheduling.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 5, 2021

They also built a huge knowledge base from running so many queries with their product. Also, check out this slideout that comes up when you start exploring the dashboard: Source: Ahrefs.com. To test the perfect intro for your product without sacrificing time off your roadmap, you can use a product growth tool like Userpilot.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Userpilot

MAY 20, 2024

Cohort tables : Userpilot lets you visualize retention rates based on user cohorts so you can easily spot retention trends and make data-driven decisions. Additionally, Userpilot customers can customize their dashboards how they want, highlighting metrics of their choice. Track your product metrics with Userpilot’s dashboards.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 20, 2023

Here’s an example of what your customer onboarding process roadmap could look like: 2. Adopt an event-based mindset The timing of when a customer receives onboarding emails will often determine how effective your email marketing efforts are.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Userpilot

JANUARY 20, 2025

Userpilot also offers event auto-capture , session replay , analytics dashboards , and other tools for user behavior insights. Product planning: Collect and prioritize customer feedback by linking it to product roadmaps. Product tour features: Onboarding solutions, announcement banners, feedback collection, knowledge base, etc.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JUNE 17, 2024

Let’s dive deeper into the top 5 picks for you: Simplify sales data analytics and reporting with Userpilot : An important part of sales enablement is analyzing sales data to uncover problem areas, regularly track metrics , and report using data visualizations and dashboards. Looking into tools for sales enablement managers?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 26, 2024

Here’s a focused list of tools from the provided options that align with your core duties: Best tool for data analytics and visualization – Userpilot : This enables you to track in-app user behavior across multiple touchpoints and perform comprehensive analytics, utilizing custom dashboards and charts for easy visualization.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 12, 2024

Here’s a breakdown of some of the best tools: Best tool for data analytics and visualization – Userpilot : Enables you to track in-app user behavior across multiple touchpoints and perform comprehensive analytics, utilizing custom dashboards and charts for easy visualization.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 14, 2024

For feature updates and roadmaps, our reviewers preferred the direction of HelpHero over Userpilot. User segmentation : Userpilot lets you segment users based on the device they’re using, where they’re located, their engagement data, or which NPS rating they selected on the latest survey.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52