The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. Ideally, with a great onboarding flow, when someone asks one of your customers what their favorite part of managing their finances is, they hold up their phone and say “the app I use.”

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

Mixpanel

MAY 27, 2021

When identifying your key performance indicators (KPIs), it’s crucial to tailor the exact definition to your business. No stock definition or out-of-the-box dashboard can capture this for you. Summary KPIs vs. Growth KPIs. This same concept of identifying Growth KPIs tied to long-term success applies to any industry.

Data Visualization 140

Data Visualization KPI Customer Experience Analytic Tools 140

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. While it’s helpful to be aware of the indicators that may be commonly used for the type of product you manage, it would be a mistake to blindly adopt them. Less is More. Think of driving a car.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

Intercom, Inc.

NOVEMBER 14, 2018

Sales KPIs, or Key Performance Indicators, are a series of agreed-upon, quantitative measures used to assess the performance of a sales organization. KPIs help sales reps, managers and leaders track progress to targets, identify high-level trends and themes, and manage individual and team performance. New business KPIs.

Data Visualization 188

Data Visualization Outbound Inbound KPI 188

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 93

ChatGPT Data Visualization Onboarding KPIs Research Software 93

Userpilot

FEBRUARY 29, 2024

Salesforce is a customer relationship management software built to help sales teams. Starts at $249/month and supports up to 250 survey responses per month, 10 user segments, 15 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). A KPI overview dashboard from Tableau.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

The Product Coalition

JULY 1, 2019

Your mind runs through your dashboard. Your team, manager and stakeholders would benefit it from it too, as would you. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are Upcoming Workshops Lean Product management ?—?Barcelona?—?July

KPI 92

KPI Data Visualization Workshop Analytic Tools 92

The Product Coalition

MAY 28, 2020

Inspire Top Product Talent to Grow Their Career at Your Organization | Photo by Kolleen Gladden on Unsplash To motivate product managers to grow their career with your organization, a transparent and documented process for roles and promotions is critical. excluding your manager. - liking to UX studies, mockups, and KPI dashboards).

Development 78

Development Data Visualization Product Management Product Manager 78

Birst BI

DECEMBER 18, 2018

Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior. What business pain points does Birst Smart Analytics address? How does it work?

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. While it’s helpful to be aware of the indicators that may be commonly used for the type of product you manage, it would be a mistake to blindly adopt them. Less is More. Think of driving a car.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Mixpanel

JULY 16, 2019

When identifying your key performance indicators (KPIs), it’s crucial to tailor the exact definition to your business. No stock definition or out-of-the-box dashboard can capture this for you. Summary KPIs vs. Growth KPIs. This same concept of identifying Growth KPIs tied to long-term success applies to any industry.

Data Visualization 77

Data Visualization KPI Customer Experience Reporting Tools 77

Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Populate your dashboard with up to 30 reports.

Data Visualization 98

Data Visualization Dashboard Onboarding KPIs Analytic Tools 98

The Product Coalition

DECEMBER 5, 2019

Why does management need to observe data-science-related KPIs? However, they are mostly addressing data-scientists or -engineers, which are, of course, the first personas that feel the pain of managing multiple models. In the second, are DS managers, product managers, CEOs, and Investors. Binoculars Man, Pixabay.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

Userpilot

OCTOBER 16, 2023

It helps marketing managers identify the best marketing campaigns and channels. There are a variety of KPIs for tracking product analytics. It tracks customer experience data to enable product managers to improve the product experience, user engagement, and other business outcomes. What is marketing analytics?

Data Visualization 96

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 96

The Product Coalition

JULY 13, 2020

The tool should provide relevant insights for this on the dashboard. Mixpanel’s selling points: User Timeline Predictive analytics Custom dashboards Adobe Analytics Reviews: 4,4 out of 5, based on 153 reviews Pricing: According to this article , pricing starts at $100,000. Mixpanel Reviews: 4,4 out of 5, based on 77 reviews.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

Dear Strategy

DECEMBER 21, 2020

Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning? With all of those definitions, then, where in the world does this term “KPI” fit in?

KPI 52

KPI User Testing Technical Review Vision 52

Gainsight

FEBRUARY 23, 2023

That way, every team member understands how KPIs impact their work and how their work drives KPIs. Building and sustaining a KPI-driven business culture requires carrots as well as sticks. But it’s important to close the loop and push KPI-driven insights back out to middle managers and frontline workers too.

Data Visualization 52

Data Visualization KPI Reporting Tools Customer Experience 52

The Product Coalition

FEBRUARY 5, 2019

You need your data to be as up-to-date as possible, and your analytics to be as accessible as possible, so you can pull open your dashboard at any time of day and know your app’s status. If your dashboards show the most up-to-date data, they’ll give you the power to make good decisions fast. You need to make good decisions fast.

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback Customer Experience 60

The Product Coalition

JUNE 9, 2022

In this article, we will cover the essential app metrics for: Product managers UX/UI designers Growth marketers iOS and Android developers Backend developer Found yourself on this list? Mobile app metrics to track for Product Manager In the mobile industry, the product manager plays a significant role.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Gainsight

NOVEMBER 16, 2020

It’s actual footage of a customer success manager navigating the hurdles of submitting a feature request and getting it built. As Tom Ronen, Head of Customer Success at the work planning and tracking software Monday.com explained in his Pulse for Product session, it all falls into place once you’re measuring the same KPI. .

Analytic Tools 52

Analytic Tools KPI Data Visualization Customer Experience 52

Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. “Why are we working on this?”. Why is that taking so long?”. “Is Is that thing fixed already?”. How long will we be down for?”.

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

Userpilot

APRIL 23, 2021

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. SaaS User Persona Example-Kontentino: Social Media Account Manager in an Agency Wrap up. All in one dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Amplitude

NOVEMBER 2, 2018

When new content (chart, dashboard, or notebook) gets shared in that Team Space, it’ll also send a slack notification to the team. You can now choose to set permissions on a Team Space so that only Admins or Admins and Managers can make edits to it. Official Dashboards have been migrated to a Team Space.

Data Visualization 53

Data Visualization Customer Feedback KPI Customer Experience 53

Userpilot

JUNE 28, 2022

Average Resolution Time – CX KPI. Average 1st response time – customer experience KPI. Customer Lifetime Value – CX KPI. Customer Health Score – CX KPI. Customer churn rate – CX KPI. How to improve CX KPIs and optimize the customer experience in SaaS? Qualtrics NPS.

Customer Experience 52

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 52

Indicative

SEPTEMBER 19, 2018

By combining Snowplow data with Indicative’s high-speed behavioral analytics engine, marketers, product managers, and data analysts can generate their own insights in seconds. Build a dashboard once, and know that it will always have the most up-to-date data. Have you ever been asked to pull a KPI report at 5 p.m.?

Data Visualization 86

Data Visualization Customer Experience Dashboard Analytic Tools 86

Amplitude

JUNE 23, 2020

Now they monitor 5th workout as a KPI in Amplitude, and make product bets to help users get there faster. Share bulk dashboard filters. Bulk Dashboard Filters temporarily update all charts on a dashboard with alternate date ranges, intervals, or user segments. New in Data Management. Adobe Analytics Data Source.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

JUNE 1, 2022

In this article, you will learn: What is a KPI in SaaS? KPIs vs. Metrics. Why is it so important to track KPI, metric, or measure? A key performance indicator (KPI) is a measurable value that shows how effectively a company is meeting key business objectives. When you add context to a metric, you get a KPI.

Onboarding KPIs 92

Onboarding KPIs KPI Analytic Tools Data Visualization 92

Amplitude

JUNE 21, 2018

David is as much a user of his product as he is a manager of it. Meet David Berman, Product Manager at Amino Apps. One word to describe how you product manage : Versatility. What metrics/KPIs are you measured on? Retention is the ultimate KPI.” We’ve recently hired two amazing product managers, Rainbow and Charlie.

Feedback Software 45

Feedback Software Data Visualization User Testing KPI 45

Gainsight

AUGUST 24, 2020

You’ll find me in pursuit of that goal, whether it’s inventing customer success processes, facilitating a working session, managing my team, evolving my workout and meditation routine, or (to the aggravation of my fly-by-the-seat-of-his-pants husband) grocery shopping. CSM enablement and change management. KPI and Board reporting.

Customer Experience 52

Customer Experience Reporting Tools User Testing Feedback Software 52

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Why should product managers care about analytics, and where should it fit into? Are we really hitting the KPIs we set out to achieve? What’s the difference?

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userpilot

NOVEMBER 18, 2023

By examining trends reports, you can see the rise and fall of each KPI, allowing you to spot abnormalities easily. Features and events dashboard in Userpilot. For example, if you own a project management tool, you could track how many users are creating specific tasks daily. This gives you an idea of your daily active users.

Data Visualization 89

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 89

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

That’s where investing time and energy into building an operations dashboard will pay dividend for years to come. What is a product operations dashboard? What is a product operations dashboard? A product operations dashboard is not a report. What KPIs should I track on my dashboard? making a purchase)?

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

ProductPlan

FEBRUARY 15, 2022

This supporting function enables the success of the product management team. Generally, organizations develop product operations roles as needed to offload non-core tasks from product managers. The goals are to increase the efficiency, effectiveness, and value-add of product management.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Mind the Product

JULY 16, 2018

When looking at the different methodologies, if there is one commonality between them, it is the ask that product managers (and ideally product marketers, designers, and engineers) get real face time with real customers/prospects to identify market problems and opportunities (here’s a great post on this from Rich Mironov).

Product Research 86

Product Research User Testing Data Visualization Customer Feedback 86

Userpilot

JUNE 11, 2021

It also offers dashboards that you can use for visualizing KPIs like conversion rates after tracking and calculation. 9 KPIs to track through your SaaS analytics. KPI #1: Average Revenue Per User (ARPU). KPI #2: Monthly Recurring Revenue (MRR). KPI #3: Annual Recurring Revenue (ARR). KPI #5: Churn MRR rate.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. What’s the story on how that dashboard came to be?

Data Visualization 78

Data Visualization Weak Development Team User Testing Customer Experience 78

Indicative

JULY 24, 2019

Master Dashboard tips and tricks. Be sure to click Save to Dashboard in the top right of your screen, so you can reference fresh numbers at a glance at any time. Flag issues in your customer journey to quickly mitigate negative effects . Optimize your customer journey by analyzing A/B test results. Business Question. Indicative Tool.

Data Visualization 61

Data Visualization Analytic Tools User Testing Customer Experience 61