Gainsight

APRIL 18, 2022

This article was originally published by Sales & Marketing Management. . Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior.

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Userpilot

AUGUST 6, 2023

How do you calculate marketing automation ROI? More importantly, how can marketing teams maximize it? On top of that, our article: Defines what marketing automation is. Identifies the areas of marketing that you can automate. Identifies the areas of marketing that you can automate. What is marketing automation?

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Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences. moment in the most direct way.

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Userpilot

APRIL 25, 2024

Marketing research is essentially a method utilized by companies to collect valuable information regarding their target market. Through the common practice of conducting market research, companies gather essential information that enables them to make informed decisions and develop products that resonate with consumers.

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Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. Marketing teams can use funnel analysis to find friction points in the customer journey that stop users from signing up for the product, activating , and becoming paid customers. How can marketing and product teams use funnel analysis?

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Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

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Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. 6 Steps to Launching Your Customer Health Dashboard. 8 Dashboards Top-Performing Customer Success Teams Can’t Live Without. How CS Ops Drives Market Valuation.

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Alchemer Mobile

NOVEMBER 8, 2022

” Indeed, many companies struggle to follow-up on specific customer feedback because of resource or technology constraints. Response Targeting enables you to close the feedback loop at scale, accomplished entirely from within the Apptentive dashboard. Response Targeting , new in our SDK 6.0, Apptentive SDK 6.0

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Userpilot

MARCH 7, 2024

However, not all companies can invest precious resources in an analytics tool. Different types of analytics tools The analytics tools available on the market are as specialized as they are numerous. Uncover what actions users take, how marketing strategies bring conversions, or where users interact most with your product.

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Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. TL;DR A marketing survey uses well-crafted questionnaires to gather information about your target audience and their sentiment on your company and competitors. Typeform – best for long-form market research surveys.

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Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! What is B2B marketing?

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Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

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Mixpanel

APRIL 18, 2024

This is why go-to-market (GTM) teams play a large role in B2B rollouts, whether it’s running training with their account teams or answering basic support questions. We have a wide range of user types, from marketers to engineers to product managers and more. B2B launches are very much a cross-functional effort.

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Userpilot

APRIL 22, 2024

TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Ensure better resource allocation. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps.

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Userpilot

FEBRUARY 25, 2024

Proactive customer support, for example, via the resource center and contextual in-app guidance, is essential for creating frictionless customer experiences. Support friction – when poor customer service or inadequate support resources don’t allow users to resolve their problems in time. It doesn’t stop there.

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Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Resource center settings in Userpilot.

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Mixpanel

OCTOBER 6, 2022

Over the course of my career, I’ve sat in dozens of conference rooms, Zoom meetings, retreat centers, and team outings all created with the sole purpose of getting Marketing and Product talking. There are product goals and marketing goals. Our customer doesn’t care what’s Product and what’s Marketing. There are P1s and P2s.

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Gainsight

AUGUST 29, 2021

When you think of customer success and marketing, you may be thinking that those two areas of the business—and their related strategies—aren’t very related. So what does customer success for marketing success actually mean in practice? All of these inputs can be used to shape more effective marketing campaigns.

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Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. Not only will this impact time-to-market, but it will also result in missed opportunities if your competitors beat you to the finish line. Trend analysis in Userpilot.

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The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

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Userpilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. With its scroll maps feature, discover how far customers scroll through and shape your marketing campaigns around these insights.

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Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. Provide self-serve resources to give users a feeling of ownership while using your SaaS products and use gamification to improve engagement. Customer funnel metrics are an example of dashboards.

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Mixpanel

JUNE 29, 2022

Sharing our product-analytics dashboard for tracking business health. During uncertain times, capital becomes even harder to come by and leaders at companies big and small must think twice about how they deploy their resources. An example of a early warning dashboard with sample data. The early-warning signals we’re tracking .

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Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk.

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Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Customize dashboards and reports for specific business needs.

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Userpilot

APRIL 30, 2024

The product adoption process includes six stages: Awareness, Interest, Evaluation, Trial, Activation, and Adoption, each crucial to a product’s market integration. Stages of the product adoption process A new product doesn’t become a hit overnight when it hits the market. In-app resource center built with Userpilot.

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Userpilot

APRIL 16, 2024

APM involves tracking metrics such as error rates, load times, response times, and resource usage to identify performance bottlenecks. You will, however, need access to an analytics dashboard to generate and monitor these reports. Also, you can set up an in-app resource center and launch surveys to collect user feedback.

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Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. Osano’s resource center.

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Userpilot

MARCH 29, 2024

Are conversion funnel leaks sabotaging your product and marketing efforts while leaving money on the table? Poor product-market fit. Ineffective marketing/poor marketing strategy. Lack of help resources. Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools.

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Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. Product Marketing Tools Overview. Ready to dive in?

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Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

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Userpilot

DECEMBER 15, 2022

This is a no-brainer if you’re entering a new market where users speak a different language. functionality localization – this means adding new features to meet the needs of the users and compete with products that already exist in the target market. Resource center localization in Userpilot. Growth from $499/month.

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Userpilot

APRIL 29, 2024

SaaS renewal best practices for driving cross-sells include: Promote a new add-on with email marketing campaigns. You can do this by curating a knowledge base full of resources like product documentation , video tutorials , how-to articles, etc. Create an in-app resource center code-free with Userpilot.

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Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. Nearly 85% of marketers now use AI to write content. AI-powered product localization makes it more accessible and user-friendly across global markets. About 73% of U.S.

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Userpilot

FEBRUARY 20, 2023

Pendo Dashboard. The ability to view insights retroactively on newly tagged features and pages is an excellent resource for historical data comparison and a real game-changer compared to other platforms. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.”

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Userpilot

MARCH 7, 2024

Unless your product analytics platform supports analytics dashboards to track user engagement metrics from one place. Core feature engagement dashboard in Userpilot. There's also a dedicated NPS dashboard with the key metrics and trends, so you don't have to waste time on manual calculations. Hotjar dashboard.

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Gainsight

OCTOBER 11, 2022

As the technology market enters a new phase, SaaS leaders face a challenge: how to grow their businesses efficiently. By examining these pillars and CS market trends, we’ve taken away three lessons in efficiency from the 2022 Gartner Market Guide for Customer Success Management Platforms. The answer?

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