Alchemer Mobile

JUNE 13, 2025

Jove wants to see: Total cost of ownership (TCO), including vendors, internal resources, and opportunity costs A realistic timeline for returns A projected ROI—ideally 3–4x over the program’s lifecycle He’s also evaluating scalability. If your platform gives me visibility into key metrics without needing a meeting?

Finance 182

Finance Data Visualization Feedback Software Customer Feedback 182

The Product Manager Coach Blog

FEBRUARY 4, 2025

Empower with Data and Tools Equip your teams with the resources they need to make informed decisions. Whether its customer feedback, analytics dashboards, or training in decision frameworks, make sure they have what they need to succeed. Where did delays occur? Use this insight to refine your approach.

Data Visualization 91

Data Visualization Product Management Product Manager Reporting Tools 91

Userpilot

APRIL 16, 2025

Based on your current dashboard, it looks like most users churn before completing onboarding. Bad data leads to bad decisions, whether that means duplicated records, misfired onboarding flows, or false signals in your dashboards. Start by creating a public dashboard that highlights shared metrics across teams.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

DECEMBER 31, 2024

Thats where the Userpilot Resource Center comes in. Moreover, by investing in Userpilots resource center, you not only reduce reliance on your support team but can also take full advantage of it through self-service and enhance the product experience. An in-app resource center is crucial to delivering a top-notch self-serve experience.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

Userpilot

NOVEMBER 14, 2024

Well, you can easily track the metrics from one of Userpilot’s analytics dashboards. There’s a ready-to-use Expansion Revenue & Upgrades dashboard, and you can create custom ones, too. Expansion Revenue & Upgrades dashboard in Userpilot. That’s a lot to keep a pulse on, isn’t it?

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

JULY 19, 2025

Plus, Userpilot’s replay feature requires zero extra code or dev resources. PMs can quickly label and track specific user actions on customizable analytics dashboards without relying on engineers or data science teams. A negative persona helps your team recognize and avoid wasting resources on segments that won’t convert.

User Testing 87

User Testing Customer Feedback Data Visualization User Friction 87

Userpilot

OCTOBER 28, 2024

This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. You can also call it directly from the in-app resource center. You can do this by creating a resource center.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

OCTOBER 19, 2024

To sum up, release notes help: Get internal and external stakeholders up to speed : Release notes bridge the gap between the development team and stakeholders on the intricacies of the updates, product adoption , marketing strategies , and resource allocation.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Userpilot

JULY 22, 2025

Fully in-house with developer resources Using a basic open-source tour library We don’t have a formal onboarding process yet We’re looking for a no-code onboarding wizard What’s most important in an onboarding wizard solution for you? Tooltips can contain usage instructions, links to educational resources, or other tips.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Reveal

DECEMBER 30, 2024

Embedded analytics solves these pain points by providing insights directly within your application, allowing sales teams to track performance metrics in their CRM and operations teams to monitor workflows through embedded dashboards. Visualization: Presenting data through intuitive charts, dashboards, or reports.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 4, 2025

Choosing the wrong KPIs can be more damaging than you think – it drains your teams resources, shifts focus away from real problems, and ultimately, disrupts the customer experience. It becomes harder to see the big picture, with resources wasted on collecting and interpreting irrelevant data. Emphasis is on the word right.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Alchemer Mobile

NOVEMBER 22, 2024

This ensures a consistent experience that builds trust and increases engagement. We truly believe our support team is unmatched, and we’ll let our G2 Reviews speak for themselves.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Alchemer Mobile

JUNE 23, 2025

and confirm available resources. Real-time insights: Get full access to a powerful dashboard that gives you an always-on view of your brand performance—no waiting on reports. By following a phased approach, you can build a solid foundation, launch effectively, and optimize as you grow.

Branding 100

Branding Data Visualization Reporting Tools Research Software 100

Userpilot

APRIL 16, 2025

Resource centers (in-app): are embedded in your product to deliver contextual help when users need it. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. Self-service features like knowledge bases or in-app resource centers help users solve simple questions on their own.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

UX Planet

JUNE 1, 2025

This resource allocation reflects a fundamental truth: understanding and optimizing the current user experience often yields more substantial results than the constant introduction of new, unvalidated features. c) Resource Scarcity: Small teams often struggle to conduct comprehensive research.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

MARCH 18, 2025

The cost of fragmented engagement solutions Relying on multiple fragmented engagement tools complicates customer workflows and drains your resources. Is there a knowledge base, community forum, or resource library? However, most solutions don’t have all these features, making them fragmented. How often are new features released?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 28, 2025

You can target specific segments, configure when the survey appears, and analyze results from the dashboard. Analytics dashboard: Track screen engagement, flow completion rates , and drop-offs. Segment-specific dashboards make it easy to measure whats working for each audience. Collect user feedback effectively with Userpilo t.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

Gainsight

APRIL 16, 2025

Its staying focused, supported, and funded to keep moving faster and smarterwith Gainsight resources now in the mix. Skilljar remains Skilljar. The platform you know and trust isnt going anywhere. Gainsight CE (formerly Northpass) will continue to be supported. If youre a Gainsight CE customer, youre covered.

Customer Experience 52

Customer Experience Analytic Tools Research Software User Testing 52

eG Innovations

MAY 7, 2025

For example, a mid-sized IT team may assume a stable monthly cost, only to see unexpected increases when query execution costs spike—such as when increasing dashboard refresh rates from every 10 minutes to every 1 minute, which can drive up compute costs by 50%. Find a single solution that replaces multiple antiquated and unused tools.

Data Visualization 52

Data Visualization Systems Review Enterprise Artificial Inteligence 52

Userpilot

JULY 12, 2025

Behavioral segmentation lets us divide our user base into smaller, action-driven segments so we can prioritize where to invest time and resources. Such insights empower us to make informed feature prioritization decisions so we can allocate resources effectively and focus on the improvements with the most impact.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

MAY 17, 2025

Below is a simple ROI framework to help you objectively assess whether localizing your app makes strategic sense, and to what extent you should invest resources. See if youre expending more support resources on users in non-native markets. This step will help you make proper financial projections and allocate resources accordingly.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

JUNE 5, 2025

Pricing and use case : Some tools are made for startups with limited resources. That’s because we’ve built it to offer real depth without draining engineering resources or complicating your tech stack. Also, you can launch them manually from checklists, the Resource Center, or via JS if needed. The real win?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 14, 2025

Unified analytics across all touchpoints: I recommend platforms that show the complete user journey in one dashboard. Resource center: This widget appears after users click the help icon in your product interface. Explore more real-world examples in this guide on in-app resource centers. Resource center example in Userpilot.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

Userpilot

JUNE 20, 2025

Limited reporting for the Resource Center: The absence of reporting for the “life ring widget” can limit your understanding of how users engage with your resources and content. Embedded resource center: Create an integrated in-app resource center for responsive customer support.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

UX Planet

FEBRUARY 5, 2025

Collaboration either turns into a competition where the team with more resources wins, or the side that is genuinely open to collaboration ends up merely refining the other teams initial ideaoften leading to a half-measure. And more often than not, it is the designer who surrenders.

Technical Advisors 72

Technical Advisors Analytic Tools Feedback Software Reporting Tools 72

Userpilot

FEBRUARY 27, 2025

Create personalized expansion playbooks for each segment With all the resources ready, you can now build a targeted expansion playbook for each segment. For example, Userpilot has a built-in dashboard for expansion revenue metrics (with customization options). Userpilot s dashboard for account expansion metrics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Centercode

JUNE 24, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

MAY 17, 2025

Instead of a static dashboard, users see a tailored path that feels relevant every time they open the app. When you give users a limited resource like lives, energy, or swipes, you create a natural loop: use the resource, run out, and make a choice.

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. Update dashboards and alerts: I edit my custom dashboards to reflect the new metrics, so I can monitor them at a glance. Tracking mobile app performance metrics can feel daunting. I archive ones that dont.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

MARCH 5, 2025

So, using Userpilot, the team at Attention Insight revamped their onboarding strategy to include a resource center, interactive walkthrough, an onboarding checklist, and other UI patterns that point new users in the right direction. Analytics dashboard in Userpilot. Userpilots resource center editor. Zendesk dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Usersnap

DECEMBER 20, 2024

If its a new dashboard, show them how to find it, tweak settings, or view data more intuitively. Avoid technical jargon and focus on user-facing issues, such as: Fixed login error on the mobile app Resolved loading issue on the dashboard. How It Works: Give users a simple, clear rundown of how to use the feature.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

NOVEMBER 28, 2024

Access a unified analytics dashboard that provides a clear overview of key metrics like page views, unique visitors, and bounce rate. PostHog Cloud might be a more suitable option if you’re a small team with limited resources or prioritizing rapid deployment).

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Alchemer Mobile

JULY 15, 2025

Do we need IT resources, or can CX and marketing manage setup? How easy is it to customize surveys, dashboards, and workflows? If it takes months to get up and running, you risk missing key opportunities to act on feedback—and frustrating your internal teams along the way. When evaluating platforms, ask: How quickly can we launch?

Feedback Software 100

Feedback Software Customer Feedback User Testing Branding 100

Userpilot

JULY 12, 2025

So they pulled data from Salesforce and used Userpilot to show a banner to users with renewals due in one or three months.” — Awni Shamah, Staff Product Manager at Amplemarket The product marketing team enjoys Userpilot’s resource center , where they can promote upcoming webinars and share relevant product updates within the app.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Customer Feedback 66