Alchemer Mobile

FEBRUARY 2, 2021

They focus all of their time and resources on building a great app. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Check out our resource library for free guides to an array of popular app marketing metrics.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

DECEMBER 23, 2021

Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Non-transparent system response Imagine a case: after starting an operation, the system stops responding. To increase working efficiency, users can tweak dashboards and choose the most topical tabs.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Architecture of the system.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Alchemer Mobile

MAY 19, 2021

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. This saves companies valuable time and resources. Ratings and reviews: One of the few places customers give feedback is in the app stores in the form of ratings and reviews.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. This saves companies valuable time and resources. Ratings and reviews: One of the few places customers give feedback is in the app stores in the form of ratings and reviews.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

JUNE 1, 2021

Challenge #1: Limited team bandwidth, resources, and budget. The most immediate change that took place due to the pandemic was the increased volume of customer or sales queries,” says Austin Guanzon, Overseas Manager and Product Specialist at Dialpad. “As The solution: Optimize your resources with the Conversational Support Funnel.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Give them extra resources. The resources you send should be relevant to what your customer was chatting about, or a natural “next step” in the process of supporting them.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. Note, the list doesn’t include checklists or the resource center functionality. Its Traction plan gives access to checklists , resource center, NPS surveys , advanced segmentation , integrations , and webhooks. No resource center or checklists. What is Pendo Free?

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? Sometimes, keeping track of all of these resources becomes a nightmare. Sometimes, keeping track of all of these resources becomes a nightmare. What is marketing resource management (MRM)?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. Like interactive walkthroughs, on-screen guidance , and self-service support resources. WalkMe analytics dashboard.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Alchemer Mobile

FEBRUARY 14, 2023

Unfortunately, organizations have become consumed with tuning and adjusting feedback dashboards in hopes that increased precision increases a bias and direction for action. Mostly, these dashboards have not moved the needle in the organization they serve. Alchemer Workflow was conceived from this challenge.

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Help docs usage: How users engage with help resources. Industry rank: A comparison to competitors based on factors such as estimated market value, number of customers, customer reviews, potential for growth and other factors. Outcome metrics. About Shreyas Doshi.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

Userpilot

APRIL 22, 2024

You can offer in-app support through live chats, resource centers, or interactive walkthroughs. Help desks, resource centers , live chats, or any other way in which the user can seek the answers without needing a representative to intervene. Resource centers. That’s what end-user support is for. Self-service support.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Intercom, Inc.

DECEMBER 12, 2018

Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack. For example, if your live chat tool doesn’t integrate with your CRM and requires four different people to move leads from one system to another, you’ve got a problem.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

APRIL 21, 2024

Free up support staff to focus on more complex issues by also adding self-service resources. Web app customer support offers much more functionality and a better user experience compared to mobile app support due to the larger screen size and more feature space. Reduce support costs by minimizing the need for human intervention.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Userpilot

AUGUST 18, 2024

Analytics dashboards : Find essential adoption metrics, such as the number of active users , user sessions , average session duration, etc., You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards. Userpilot’s resource center. Cohort tables in Userpilot. in a singular hub.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Intercom, Inc.

NOVEMBER 7, 2018

When adding new tools to the stack, systems teams consider how tools will interact with one another, but ignore the more fundamental question: can this tool propel the business to the next stage of growth and open a gateway to more revenue? Does this data help teams make better decisions about where to spend resources and what tactics to use?

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161

Userpilot

JULY 4, 2024

Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. Analytics Dashboards : Monitors key performance indicators (KPIs) in real-time to track product success and identify trends. It helps with budgeting and resource allocation.

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Userpilot

JUNE 2, 2024

We’ve included key features, user reviews, and pricing to help you decide. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Set and track events, view everything in a centralized dashboard, and build reports to share with stakeholders.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

AUGUST 17, 2024

Solution : Zoezi chose Userpilot over other options like Pendo , ProductFruits, and Appcues due to its functionality, cost-effectiveness, and strong customer support. Results : Implementing Userpilot allowed Zoezi to prioritize development efforts based on actual user behavior, leading to better resource allocation. Track page visits.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

MARCH 30, 2025

Userpilot ‘s mobile app performance dashboard. You can get these insights through open-ended survey questions or by monitoring app store reviews and social media sentiment. Missions and challenges: This system presents users with a task to complete or a goal to achieve within a specific time frame.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Userpilot

JULY 23, 2024

Content Management System Tools that allow users to create and modify digital content on websites without needing specialized technical knowledge. Project Management Tools that help teams track projects by organizing tasks, timelines, and resources. Track product growth metrics with a custom Userpilot dashboard.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. You need sufficient resources to ensure your project is a success.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Userpilot

JULY 10, 2024

System status visibility. System design matching real-world experience. Provide resources like tooltips , guides, FAQs, and tutorials in a help desk. System status visibility Offer visibility of what’s happening in the system to spare the user’s frustration. Help and documentation. Auto personalization.

Customer Experience 101

Customer Experience Data Visualization User Experience Analytic Tools 101

Userpilot

FEBRUARY 15, 2023

Resource center offering self-service support for your users (easy to customize to match your branding and different help guides, like video, in-app flows triggers, chat, feedback). Userpilot review on G2. Another glowing review: The product is incredibly versatile. Another Userpilot review on G2. Pendo review on G2.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

SEPTEMBER 21, 2022

This proactive support system improves the customer experience, which increases customer retention. Customers can locate resources quickly, without endlessly scrolling through your knowledge base. Multi-language support: Multi-language support extends your customer support system to those who don’t understand English.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

FEBRUARY 27, 2025

Rather, you can send customer data to the system theyre already using (be it Salesforce or HubSpot) via integrations. This is how our Head of Sales, Charley Longfellow , puts it: Revenue leaders must set up systems to make jobs easier for sales reps. Userpilot s dashboard for account expansion metrics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Indicative

OCTOBER 23, 2020

Note: It is important to keep in mind which downstream platforms or systems you’ll want to send this data to, as each solution has a different selection of integrations. However, due to greater flexibility, more engineering investment is required during setup and maintenance. Every BI solution has its own unique strengths and features.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

DECEMBER 15, 2022

In addition to linguistic and cultural changes, localization often requires changes to the pricing plans , payment systems, functionality, in-app experiences, or software/hardware customization. memeQ is a complete translation management system (TMS) with an asset repository that supports the centralized tracking of translation projects.

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

DECEMBER 22, 2022

Given that smaller companies now have access to powerful software that is not only pricey but also impossible to buy through traditional methods due to financial restrictions, SaaS is a true blessing for small firms. The financial risk associated with pricey software is eliminated by the subscription-based structure of SaaS systems.

Analytic Tools 138

Analytic Tools Data Visualization Reporting Tools Startups 138

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. You must create systems that tempt users to return, like streaks, badges, and progress tracking. Create mobile analytics dashboards with Userpilot. You launched a new app, and youre excited to see how its performing.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

FEBRUARY 20, 2023

Pendo Dashboard. Pendo review. The ability to view insights retroactively on newly tagged features and pages is an excellent resource for historical data comparison and a real game-changer compared to other platforms. A review of Pendo. Dashboard in Amplitude. What do you dislike about Pendo?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 3, 2022

Product management tools provide information and resources for improving products. This is where a product management system comes in. Userpilot’s growth insights dashboard. Userpilot Reviews. 5 (50+ reviews). 5 (70+ reviews). Pendo dashboard. Pendo Reviews. 5 (190+ reviews).

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 10, 2024

Event dashboard in Userpilot. Customer interaction management – It provides various UI patterns like tooltips, banners, in-app resource centers , and onboarding checklists. In-app resource center in Userpilot. Dashboards in Userpilot. You can connect all the review sites to Podium to manage them from a single hub.

Analytic Tools 106

Analytic Tools Feedback Software Data Visualization Research Software 106