Userpilot

APRIL 17, 2025

When done right, mobile surveys receive up to 3x higher response rates than traditional web surveys. With 85% of adults keeping their smartphones within arm’s reach at all times, mobile surveys have become the most direct route to gathering authentic user feedback. What is a mobile survey?

User Testing

Alchemer Mobile

AUGUST 1, 2025

It includes everything from formal survey responses and online reviews to offhand comments in support chats or social media. How do you design a great customer experience survey? A well-designed survey is lightweight, personalized, and purpose-driven. They don’t wait for feedback to pile up in dashboards.

Customer Feedback

Userpilot

NOVEMBER 14, 2024

Survey responses (quantitative for all surveys and qualitative for NPS). Userpilot allows you to collect customer feedback via in-app surveys and automatically track all user actions in your app. Leverage welcome surveys to gather the data. Expansion Revenue & Upgrades dashboard in Userpilot.

Data Visualization

The Product Manager Coach Blog

FEBRUARY 4, 2025

The Price of Decision-Making Challenges In a 2022 survey conducted by Airfocus , 56.4% According to the same air focus survey, over half their time52%is swallowed up by unplanned activities. Whether its customer feedback, analytics dashboards, or training in decision frameworks, make sure they have what they need to succeed.

Data Visualization

Alchemer Mobile

NOVEMBER 22, 2024

Use traditional surveys distributed across multiple channels to gather valuable insights. Alchemer’s Survey and Digital solutions enable you to engage with customers at the moments that matter. Prior survey or prompt interactions – Target customers based on their past engagement with surveys or prompts.

Feedback Software

Userpilot

JULY 19, 2025

Thus, at this early stage, I typically rely on three key methods: Surveys: Market research surveys help quantify common challenges, goals, and budgets. For example, at Userpilot, I added a simple welcome survey immediately after signup. Creating a welcome survey with Userpilot. Analyzing in-app events with Userpilot.

User Testing

UX Planet

MARCH 4, 2025

Image by staffingsolutionsenterprises NPS survey example byLoom. NPS survey dashboard in UsrGuiding tool. As a result, the team will use tricks to pressure customers to give high scoresfor example, by sending an NPS survey only to customers who will likely give a rating (i.e., How NPS is calculated.

Data Visualization

Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Some customers review ClientSuccess as having missing features, like a lack of customization options, especially in NPS surveys.

Data Visualization

Alchemer Mobile

JULY 1, 2025

Instead of blasting all 80,000 customers at once, they send surveys in rolling batches to keep the workload manageable. The survey results told us otherwise.” Lesson 4: Share feedback across the entire organization At Company Sage, feedback doesn’t stay hidden in dashboards. It’s a living system that drives action.

Feedback Software

Usersnap

FEBRUARY 24, 2025

Conducting user research , including surveys and interviews, is essential for understanding target users and refining product features. Gathering insights about target users through user research, such as surveys and interviews, is essential to tailor products effectively and enhance user satisfaction.

Product Research

Userpilot

JANUARY 29, 2025

Leveraging product analytics isnt just about making pretty dashboards; its about viewing your existing data as a learning opportunity to make informed decisions with your onboarding strategy. At Userpilot, we create quarterly dashboards organized by release. These dashboards dont just collect numbers; they tell a story.

Data Visualization

Userpilot

OCTOBER 31, 2024

Different types of product feedback software When we say “product feedback tool,” we may mean various types of software: Survey tools : Tools designed to create and distribute surveys, collect feedback , and analyze responses to understand customer opinions and needs.

Feedback Software

Userpilot

OCTOBER 28, 2024

Use welcome surveys to identify users’ jobs to be done and use cases. This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. The best way to do this is via segmentation.

User Testing

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

Data Visualization

Userpilot

APRIL 30, 2025

Use in-app surveys or feedback prompts to identify your happiest users. For instance, if youve built a mobile CRM app, you could use in-app tutorials to guide users through setting up their first dashboard and a new feature that automates follow-ups. Use mobile surveys to drive retention with Userpilot. Custom design templates.

Feedback Software

Alchemer Mobile

JUNE 23, 2025

Implement strict data quality standards – Use safeguards to prevent survey fraud and ensure clean, reliable results. Real-time insights: Get full access to a powerful dashboard that gives you an always-on view of your brand performance—no waiting on reports.

Branding

Userpilot

FEBRUARY 4, 2025

You can collect data through a survey, where respondents rate their likelihood of recommending your product on a scale from 0 to 10. The NPS survey categorizes respondents into three groups: Promoters (9-10): Loyal users who are likely to recommend your product. Use Userpilot s analytics dashboard to see your user metrics in one place.

Onboarding KPIs

Userpilot

MAY 28, 2025

With the SDK, you can trigger onboarding flows, tooltips , checklists, and surveys based on user events and properties. It combines onboarding, surveys, tooltips, and user insights in one SDK, so teams can run the entire user journey without tool-switching. Userpilot closes the loop by pairing behavior tracking with in-app surveys.

Data Visualization

Userpilot

MARCH 9, 2025

It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. It helps quantify customer behaviors on a larger scale to uncover user trends and correlations.

Research Software

Reveal

DECEMBER 30, 2024

According to a recent survey, 91% of business leaders agree that democratizing access to data and analytics is crucial to their softwares success. Visualization: Presenting data through intuitive charts, dashboards, or reports. From setting up integrations to configuring dashboards, you need help you get up and running quickly.

Data Visualization

Productside

JULY 10, 2025

Dry note: “Added smart filters to dashboard.” “Legacy mode detected: too many tabs, lagging response times, random crashes. Your signal? It’s time for the upgrade.” AI turns raw data into a story arc in seconds. Story prompt (SCQA style) “Rewrite this update using Situation, Complication, Question, Answer. Inject stakes and resolution.”

Product Research

Userpilot

MARCH 18, 2025

If users become inactive after installation, you can run surveys to understand their experiences and proactively prevent churn. The ideal customer service tool makes gathering immediate feedback easy by directly embedding surveys like NPS, CES, and CSAT into your mobile app. Optimize user journeys.

Analytic Tools

Userpilot

JULY 22, 2025

The welcome screens should also include an onboarding survey for collecting targeted user data that serves to personalize the subsequent flow. Tooltip added to a Userpilot ’s analytics dashboard. Hotspot added to a Userpilot ’s analytics dashboard. Userpilot ’s analytics dashboard.

Analytic Tools

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. User surveys and qualitative data on Userpilot. Dashboards on Userpilot. That takes time.

Analytic Tools

Userpilot

MARCH 23, 2025

How to calculate it: Net Promoter Score (NPS) : Survey with a single question, “How likely are you to recommend this app?” Mobile surveys: Reach a wider audience by collecting feedback directly from mobile app users through surveys like NPS, CSAT, and CES. That’s where NPS and user sentiment come in.

Onboarding KPIs

Userpilot

APRIL 16, 2025

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. When agents and product managers can quickly navigate the dashboard, they spend less time on training and more time resolving issues. 5 No-code editor, various module groups, segmentation, localization, analytics dashboard.

Analytic Tools

UX Planet

JUNE 1, 2025

Case Study:MINDBODY MINDBODY, a leading platform for health and wellness businesses, used funnel analysis on its Activity Dashboard to better understand user engagement patterns. Revenue: Monetizing Delivered Value The revenue phase of the AARRR funnel focuses on the ability to monetize the value delivered to users.

User Testing

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. Use these methods to collect qualitative data: In-app surveys : A tool like Userpilot lets you trigger surveys in your mobile app based on user behaviour and collect contextual feedback with logic conditioning.

Onboarding KPIs

Userpilot

DECEMBER 31, 2024

It lacks other analytics reports such as cohort retention reports, path analysis, and custom dashboards. It combines product analytics with in-app surveys and user onboarding features, making it an all-in-one solution for understanding and improving the user experience. Cohort retention analysis in Userpilot.

Data Visualization

Userpilot

JULY 14, 2025

Unified analytics across all touchpoints: I recommend platforms that show the complete user journey in one dashboard. Surveys: In-app surveys pop up after users complete specific actions. Or, I can also identify product-qualified leads by triggering expansion surveys when users hit usage limits or explore premium features.

Analytic Tools

Userpilot

MAY 17, 2025

Userpilot analytics dashboards can help you add relevant metrics and keep an eye on any changes that may occur. Userpilots Analytics dashboards. In-app surveys : Use surveys inside your app to gauge user satisfaction and identify friction points. So, you can see interactions with your mobile app in real-time.

Analytic Tools

Userpilot

JUNE 29, 2025

Continuously throughout the product lifecycle: I regularly monitor analytics dashboards for red flags, such as high drop-off rates, low conversions, or unusual navigation loops. Using Userpilot, I created an in-app survey to invite participants. In-app survey created in Userpilot to recruit test participants.

User Testing

Userpilot

JULY 12, 2025

For example, for users who log in every Monday to check dashboards, I set triggers for in-app prompts that offer renewal incentives before their subscription expires. Conversely, a detractor segment that triggers targeted outreach, like personalized support or surveys, can win those users back. Build CSAT surveys in Userpilot.

Analytic Tools

Userpilot

MAY 27, 2025

For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. For example: Suppose users are dropping off before finishing their dashboard setup. Mobile surveys : Launch in-app surveys like NPS, CSAT, and CES to collect user feedback and improve the mobile experience.

Analytic Tools

Alchemer Mobile

JULY 15, 2025

When data stays siloed by channel—store surveys over here, app reviews over there—it’s nearly impossible to connect the dots and holistically understand the full customer experience. How easy is it to customize surveys, dashboards, and workflows? You can read the full, free e-guide here. Is the interface intuitive and flexible?

Feedback Software

Userpilot

JUNE 20, 2025

NPS surveys and feedback widgets. Product Fruits for user feedback Product Fruits surveys are simple and easy to implement. Features include: In-product feedback and surveys without any coding required. NPS surveys for measuring user satisfaction and gathering insights for improvement. Checklists. Hints and beacons.

Analytic Tools