Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. Mixpanel dashboard homepage. What is Mixpanel?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

APRIL 19, 2024

Ever wondered how likely your customers are to recommend your business? This measurement is more than a statistic—it’s a mirror reflecting your customer’s loyalty and the health of your customer relations. Get a Userpilot demo now to create your own NPS dashboard. That’s where Net Promoter Score (NPS) comes into play.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

JANUARY 26, 2023

Customer feedback is an invaluable resource for SaaS businesses. The more effectively you manage customer feedback and incorporate it into your product, the more valuable it becomes to your customers. One of the most powerful types of user sentiment is real-time customer feedback.

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

The Product Coalition

DECEMBER 23, 2021

Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more.

Weak Development Team 169

Weak Development Team UX User Testing Technical Review 169

Userpilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Customer lifecycle management helps you sustain growth by building a loyal customer base over time.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Userpilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. This guide will go over what user behavior analytics are, why they’re important, what you can track, and how to analyze user behavior. Identifying patterns.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. What is customer sentiment analysis?

Feedback Software 98

Feedback Software Data Visualization Analytic Tools User Testing 98

Mind the Product

SEPTEMBER 22, 2017

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. Practical Ways of Understanding Systems. As soon as a system is understood, we can try to change or improve it. Systematic Improvement.

Analytic Tools 169

Analytic Tools Feedback Software Systems Review Data Visualization 169

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

APRIL 9, 2024

Do you need it to support customer or employee onboarding processes? TL;DR Onboarding platforms allow organizations to design personalized onboarding experiences that enable new users to realize the product value. They also offer feedback features and analytics to support data-driven decision-making. What’s your budget?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

DECEMBER 22, 2022

You’ll identify and address pain points quickly, leading to increased user satisfaction. Churn happens when a customer stops doing business with you. Common reasons for churn: Product-market fit failure. Bad customer experience. Poor customer service. Engage your customer success team. Poor onboarding.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? That gold mine list of feedback turned into a mine field? If the same has happened to you, then you’re probably asking yourself: how should I most effectively use the customer feedback that comes in to make better business decisions?

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. It can lead to greater customer retention and satisfaction in the long run. Let's start!

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Customer Experience 98

UX Planet

FEBRUARY 1, 2024

Users can perform various financial transactions such as self-transfer, payments to contacts, and UPI-based payments and receive guidance on managing expenses through savings and investments. Addressing these issues through innovative and user-friendly applications can transform individuals, businesses, and the overall economic landscape.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. Product Management in the Product Lifecycle In the initial discovery stage, you can expect to be ideating with your peers and conducting user interviews to validate your ideas.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. This year, as it costs less with improved usability, it has become accessible to the average consumer as well. So let’ see what the latest trends in.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Userpilot

MARCH 25, 2024

TL;DR Product tours are in-app experiences that guide users through the main product features, usually when they start using it for the first time. The main role of product tours is to lead users to the Aha! As such, they are essential for customers to realize product value and their overall satisfaction. How exactly?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

JUNE 22, 2020

Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights. Doing all of these tasks manually drastically increases the complexity and time spent on this type of common research method.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

MARCH 22, 2021

Product Marketing Tools For User Analytics Product Marketing Tools For User Onboarding Product Marketing Tools For User Engagement Product Marketing Tools For User Retention Product Marketing Tools For Email Conclusion. Every one of these aspects can be systemized using a platform like Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

Userpilot

JUNE 9, 2022

Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. But the two popular digital adoption platforms are very different in terms of pricing, features, integrations, customer satisfaction and ux. Userlane Reviews. out of 5 star reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

ProductPlan

FEBRUARY 15, 2022

With all this variation, how can future product operations professionals find jobs that best fit their skills and interests? Product managers face a firehose of customer data. And there are increasing calls for customer obsession and direct contact with customers. Getting familiar with data is key to success.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. And you can bump up Users for a team. Click on the link below to open the GPT: ChatGPT - Video AI by invideo You’ll need to have a ChatGPT Plus account to access Custom GPTs. You want the AI video creation copilot.

ChatGPT 84

ChatGPT Feedback Software Customer Experience Customer Feedback 84

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Create a strong system of accountability. Create an equally strong system of inspection.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Roy Madden

FEBRUARY 17, 2022

We have had the chance to research 100 of them and review their open-source threat intelligence best practices. Track trending cybersecurity news. Track trending cybersecurity news. Most cybersecurity professionals start their day in the Threat Intelligence Dashboard. Discover critical vulnerabilities.

Data Visualization 82

Data Visualization Reporting Tools Research Software Finance 82

Gainsight

FEBRUARY 9, 2023

And as you can tell by the chart, the runaway winners in the minds of most executives are: Expansion and Cross-sell: Want to reduce customer acquisition cost (CAC) ? Sell to your existing customer. Automating Customer Success (CS): Can’t add more Customer Success Managers ( CSMs)? Contract up for renewal?

Customer Experience 52

Customer Experience Research Software User Testing Customer Feedback 52

ProductPlan

FEBRUARY 8, 2022

Inability to process and learn from the flood of customer feedback and data pouring in. While product management focuses on the customer, the product operations manager’s customer is the product team. Implementing or optimizing systems and processes. Implementing or Optimizing Systems and Processes.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

eG Innovations

MARCH 7, 2023

It has become industry best practice to set up memory usage benchmarks and chaos engineering tests on production-like environments. #2: We have listed a few tools you may leverage to “kick the tyres” on your systems and applications, here: IT Infrastructure Management – Tools and Strategies (eginnovations.com).

Data Visualization 52

Data Visualization Reporting Tools User Testing Artificial Inteligence 52

The Product Coalition

AUGUST 12, 2020

SGV recently launched an $800 million fund to back new AI companies and academic research, and generate business opportunities across Europe and Asia. It allows users to compose flexible deep neural nets for production-grade frameworks, and was designed to bring AI to business environments for use on distributed GPUs and CPUs.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Modus Create

APRIL 27, 2020

The modernization of web applications is a core requirement as customers demand high performing and well-designed user interfaces. Our clients have migrated to React for a few reasons: Their legacy app didn’t have the capabilities to support modern browser features and rich user interfaces. You should never be in this position.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84