UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. There are various types of e-learning apps, each designed to serve different educational needs and preferences: Learning Management Systems (LMS): With these platforms, you create and manage educational courses or training programs.

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Feedback Software Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

APRIL 13, 2021

You can watch a video of that talk below, or read on to learn how we built our Elasticsearch cloud on AWS. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. Architecture of the system. Core part of Intercom.

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Reporting Tools Data Visualization Customer Experience User Testing 250

Intercom, Inc.

JUNE 13, 2022

Satmetrix Systems, Inc., and Net Promoter System? Satmetrix Systems, Inc., This allows our customers down under to stay ahead of future regulations, as well as the possibility of reduced cost of access for consumers, due to lower Internet Service Provider (ISP) spending on international bandwidth. and Fred Reichheld.

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Data Visualization Product Research Reporting Tools Feedback Software 197

UX Planet

JANUARY 22, 2025

Stripe, for instance, has turned complex payment systems into an elegant and approachable experience, making developers and businesses fall in love with itsbrand. Digital artifacts, such as explainer videos, interactive calculators and gamified content provide an additional layer of engagement that informs as well as entertains.

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Reporting Tools Feedback Software Finance Branding 98

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Watch the full video here. Ratings and reviews: One of the few places customers give feedback is in the app stores in the form of ratings and reviews. Kin + Carta.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers. Execution: Metrics Dashboards.

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Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

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Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Its a system to make your app discoverable, shareable, and credible without relying on blind luck or paid ads alone. Here’s how to build that system: 1. Your screenshots and preview video do the heavy lifting.

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Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Or if they were on your pricing page and about to purchase your software, a video about getting set up might be the natural next step.

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Research Software Reporting Tools User Testing Feedback Software 217

UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. It integrates with InVideo to fully script and generate AI videos with voiceover narration. The video was longer than making it! You can generate 10 mins of AI video a week, so roughly 4 short vids.

ChatGPT 98

ChatGPT Feedback Software Customer Experience Customer Feedback 98

The Product Coalition

DECEMBER 27, 2022

This is possible due to the credibility of the flexibility of the blockchain technology used. NFT dashboard/Storefront The NFT dashboard is a display for all the digital assets in the marketplace, open for the users to trade them. which allow the user to communicate with multiple blockchain networks simultaneously.

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Data Visualization Technical Review Systems Review Software Review 147

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Another similar, but less dramatic example, is LinkedIn introducing its Stories feature in 2020 and discontinuing it in 2021 after it was clear that users prefer more permanent, professional video content. The bottom line?

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The Product Coalition

SEPTEMBER 10, 2021

And then LMS/TMS (Localization Management System/Translation Management System) tools appeared on the scene. The benefits of LMS systems Before getting down to the actual comparison, first let’s consider the main benefits of LMS tools and why they are considered the best choice in most cases.

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Reporting Tools Systems Review Agile Customer Experience 154

Intercom, Inc.

DECEMBER 12, 2018

We’ve held close to 100 webinars with Zoom and the user experience for the business (it hooks into your CRM very nicely) and for participants (the video quality is unparalleled) is next level. Aircall lets you start a phone call instantly from pretty much every major software system out there like Intercom , Slack, Hubspot and more.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

SEPTEMBER 1, 2024

You may need a Google Analytics alternative because of: Privacy concerns due to data collection practices. Incomplete data due to ad blockers and data sampling. Its core features include: Event tracking : Go beyond pageviews and analyze user clicks, downloads, form submissions, video plays, etc. Slows down website performance.

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Data Visualization Analytic Tools Research Software Reporting Tools 102

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. All systems place great emphasis on responsiveness in their interaction with the user. All operating systems support mobile payment systems. Hidden features are not allowed.

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Analytic Tools Research Software Data Visualization Technical Review 147

Userpilot

JANUARY 3, 2022

Team communication tools: Slack and Zoom offer digital messaging and video conferencing platforms to keep everyone on your team in touch and up-to-date. This is where a product management system comes in. Team communication tools: Keep everyone on your team in touch and up-to-date with digital chat and video conferencing tools.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MAY 30, 2025

Each step is fully customizable, supporting images, videos, buttons, and dynamic user data. Its easy to set up and lets you test different flow formats like tooltips vs. slideouts or even compare whether a walkthrough works better than a short modal and video combo. You can also preview and launch everything without engineering help.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 10, 2024

Nextiva brings additional features like voice and video calls to customer service to elevate user experience. Event dashboard in Userpilot. Customizable dashboards – You get numerous dashboards like new user activation, core feature engagement, product usage, and user retention dashboards.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

JULY 23, 2024

Content Management System Tools that allow users to create and modify digital content on websites without needing specialized technical knowledge. Track product growth metrics with a custom Userpilot dashboard. Dashboards : Google Analytics boasts several dashboards tracking groups of related events and metrics.

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Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

SEPTEMBER 2, 2022

Dashboards and analytics to track learning and engagement. Offers different help guide styles ( videos , in-app flows triggers, chat, feedback, etc.). Userpilot review on G2. “We It’s part of a larger lineup of Articulate 360 products, including Rise 360, Content Library 360, and Review 360. Customization.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

APRIL 26, 2024

Have built-in and custom analytics dashboards for easy data visualization. User segmentation to review how your different customers behave according to demographics and segments. ClickUp for building automation and reviewing customer data visually. Dashboards for customer data analytics. User segmentation.

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Data Visualization Analytic Tools Reporting Tools Software Review 105

UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. Case Study:88 88, a video conferencing and unified communications company, faced significant challenges in activating users of its Chrome extension.

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User Testing Product Research Research Software Data Visualization 59

Userpilot

JULY 29, 2024

Create custom analytics dashboards to track your key metrics over time. Let’s categorize these data sources based on their origin: First-party data : This data is collected directly by your company such as in-app analytics , customer relationship management systems, email campaigns, social media interactions, and customer surveys.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

APRIL 21, 2024

Web app customer support offers much more functionality and a better user experience compared to mobile app support due to the larger screen size and more feature space. Allow video tutorials to run in-app instead of sending users to third-party platforms. Book a demo to learn more. Adding a chatbot in your resource center.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Userpilot

JUNE 2, 2024

We’ve included key features, user reviews, and pricing to help you decide. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Set and track events, view everything in a centralized dashboard, and build reports to share with stakeholders.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

AUGUST 18, 2024

Analytics dashboards : Find essential adoption metrics, such as the number of active users , user sessions , average session duration, etc., You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards. GA dashboard. Mixpanel’s dashboard. Cohort tables in Userpilot.

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Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

FEBRUARY 15, 2023

Resource center offering self-service support for your users (easy to customize to match your branding and different help guides, like video, in-app flows triggers, chat, feedback). Userpilot review on G2. Another glowing review: The product is incredibly versatile. Another Userpilot review on G2. Pendo review on G2.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JULY 29, 2024

Whether it’s customizing workflows, dashboards, or reports, the ability to tailor the tool to fit your product development process can significantly enhance your efficiency and effectiveness. Analytics dashboard : The analytics dashboard provides a comprehensive overview of all important metrics in one place.

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Analytic Tools Feedback Software Research Software Data Visualization 105

Indicative

OCTOBER 23, 2020

Note: It is important to keep in mind which downstream platforms or systems you’ll want to send this data to, as each solution has a different selection of integrations. In the video below, you’ll see a snapshot within Indicative, that shows how creating a profile can change how likely a person is to convert by making an in-app purchase.

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Userpilot

SEPTEMBER 21, 2022

A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. Also referred to as a help center, a knowledge base may house how-to articles, video tutorials, and FAQs (frequently asked questions). This proactive support system improves the customer experience, which increases customer retention.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

APRIL 22, 2024

End-to-end guides, in-app tutorials, or videos, on how to get around the platform. This is one of the most popular chatbot and ticketing systems that leverages AI. Product tutorials You can make videos, interactive demos, online courses, or detailed guides with imagery to explain your product as a whole. Product tutorials.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

JULY 9, 2024

Follow this systemic approach to make an informed decision: Identify your needs : Ask yourself what you want to achieve with the software. Read reviews, compare different CXM software, and explore their capabilities. Hubspot’s lead gen dashboard. ChurnZero dashboard. Generate analysis reports like this with Userpilot.

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Analytic Tools Feedback Software Research Software Reporting Tools 102

UX Planet

JANUARY 29, 2025

This transformation includes features like embedded project videos, infographics that illustrate key achievements, and responsive designs that ensure compatibility across alldevices. How ATS Systems are Shaping Recruitment ATS systems often scan resumes for exact match keywords and reject documents lacking the required formatting.

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Data Visualization Analytic Tools Reporting Tools Research Software 52

Mironov Consulting

MARCH 26, 2022

" "Here is another one-line ticket written by non-technical users who don't understand their problem or our system.  We'll " "Field teams engage outside developers (who don't know our systems) to build quick-and-dirty product extensions. " "Engineering has 18 unfilled developer position. ."

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Analytic Tools Data Visualization Reporting Tools Customer Experience 145

eG Innovations

JULY 2, 2021

There are three ways in which scripts can be used in eG Enterprise: To add new monitoring capabilities into the system (e.g., To remote control a system, a user session, or application from the web-based console itself (e.g., to take a screenshot of a session, to reboot a system, log off a user, etc.).

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Strategy 2 — Systems. It doesn’t have to be this way.

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