Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. UX Researcher / Designer. White paper research and expert evaluations can be done quickly and economically.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Gainsight

JANUARY 30, 2023

By Tori Jeffcoat, Senior Product Marketing Manager, Gainsight. Life used to be predictable. Drive Net Revenue Retention With Product Experience In this new economic environment, successful tech businesses are leveraging product experience (PX) to drive durable growth in their digital offerings. Rely on data.

Data Visualization 52

Data Visualization Customer Experience Research Software Product Research 52

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. The common thread between these three approaches is the product experience.” Product Experience . What Is Product Education?

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Gainsight

APRIL 7, 2022

The second you launch a new feature or a customer signs up for your product, the clock starts ticking. The faster you can get users to embrace your product, the sooner it will start paying off. That’s what makes product adoption so critical. Here’s how to measure product adoption using product analytics.

Analytic Tools 52

Analytic Tools Data Visualization Embedded Analytics Product Research 52

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. For research purposes, we talked to many experts, interviewed a large number of potential customers, and even built a community ! We learned a lot and shared our findings on our blog through stories and ebooks.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Alchemer Mobile

OCTOBER 14, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. We recently sat down with four product experts and asked them about their experiences in this field. What strategies do you use to prioritize your product roadmap?

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

The Product Coalition

MARCH 13, 2022

Many startups feel that the only thing preventing them from selling their product is a great demo. Here’s how to use your product demo smartly, and avoid demo abuse. But we need to do it consciously, or else we will surely overuse the tools, methods, and skills that we are used to using. The truth is quite different. Here we go.

Feedback Software 151

Feedback Software Demo Data Visualization User Testing 151

Centercode

MARCH 4, 2021

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. A trusted source of unbiased product testing , their mission is to make it easier for consumers to make well-informed buying decisions.

User Testing 81

User Testing Reporting Tools Data Visualization Product Research 81

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

FEBRUARY 4, 2023

What is a “wow” experience in customer service? WOW experiences are often associated with exceptional customer service but can also apply to the customer experience in other contexts. In fact, excellent customer service is one of the best ways to increase customer loyalty and retention. Userpilot’s self-service knowledge base.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Userpilot

JULY 4, 2022

The customer-led growth is a strategic approach that leverages customer insights and prioritizes the provision of value to customers. Use feature engagement tools and customer insight tools to understand your customers’ in-app behavior and identify the features they love/hate. What is customer-led growth?

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product Coalition

JANUARY 14, 2021

In this fantastic report from Deloitte, they share a vision of healthcare that could be based entirely on an individual and their personal needs: “Shoes will adapt their insoles for the perfect arch support to correct an individual’s gait as he or she goes. via insights that are entirely personalized to them.

Research Software 127

Research Software Healthcare Reporting Tools Data Visualization 127

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. Ready to dive in? What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userzoom

MAY 12, 2020

A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy. You can download the complete ebook below…. Download ebook. Trackers, cookies, web analytics, and other tools can slow down site performance during heavy traffic.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

Centercode

OCTOBER 22, 2019

Throughout the month, we’ve been looking at best practices for writing surveys — from avoiding psychological biases to tips for keeping your data squeaky clean. This week, we decided to ask our Customer Validation Managed Testing Services Team to weigh in. In a well-written survey, every question has a purpose.

Reporting Tools 58

Reporting Tools Product Research Data Visualization User Testing 58

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. In-app strategies for converting free or trial users to paying customers.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Usersnap

NOVEMBER 17, 2022

In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively. You can connect them all to HubSpot, which pulls the data into a centralized system.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

eG Innovations

MARCH 1, 2022

Making Help Desk Teams More Productive is a Priority. When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). Many of these tools also provide very detailed insights.

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

Gainsight

APRIL 5, 2022

Multi-product companies are bursting with growth potential. But product leaders and managers know how challenging it can be to keep that growth moving in the right direction. However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. Users are forgotten.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

UX Studio

NOVEMBER 26, 2018

Creating a digital product from scratch can make for an exciting process but never a smooth ride. But by doing the right research at the right time, you can get the information you need to advance. Easier said than done… Is it not just a question of market research vs user research? So how should you do it then?

User Testing 107

User Testing Market Research Product Research Research Software 107

UX Studio

APRIL 25, 2019

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. Let’s jump into branding research! What’s it got for product teams? When does the time come for this type of research? A snapshot of tools and techniques. Do research!

User Testing 73

User Testing Product Research Research Software Data Visualization 73

The Product Coalition

FEBRUARY 14, 2022

How many times have you heard the phrase “It’s research, it will be ready when it’s ready”? If you manage AI products, the answer is probably “many”. AI product management is a unique beast that can be quite challenging, but there are ways to make it easier. Here’s how. It was a great talk and I gave him my vote as well.

User Testing 134

User Testing Data Visualization Product Management Product Manager 134

Modus Create

JUNE 30, 2021

Towards the end of 2020, we made five predictions on digital transformation trends for 2021. These predictions spanned various areas of business: from marketing, engineering, and recruitment to company culture. Let’s reflect on our predictions and see if they have turned out to be accurate: 1. Rise of the Super Boutiques.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

Product Management University

JUNE 21, 2023

Developing a content strategy for product marketing requires an approach similar to product positioning. It’s about meeting your target customers in their comfort zone with insightful content that strikes an emotional chord. As you describe the obstacles, try your best not to describe them through the lens of your product.

Product Marketing 130

Product Marketing Marketing Strategy White Paper 130

Centercode

OCTOBER 8, 2019

In a perfect world, all the data you collect from your surveys would be 100% unbiased. In reality, bias is common in research. Fortunately, addressing these biases does wonders to help you notice when they creep into your survey questions — and inadvertently skew your results. Social Desirability Bias (Conformity).

Product Research 53

Product Research User Testing Data Visualization Reporting Tools 53

Product Management University

JUNE 8, 2023

Quantifying customer value can turn the “what have you done for me lately ” question into a productive conversation that results in higher renewal rates and higher sales of add-on products/services. In other words, find out THE BIG WHY behind the adoption of your product. That dreaded question is right around the corner.

Customer Feedback 130

Customer Feedback Customer Experience Data Visualization Product Research 130

Under 10 Consulting

JANUARY 2, 2020

ProductOps is a specialized role that normalizes the product function across all products and services. When a company is small, the product manager (by whatever title) is responsible for activities across the entire product life cycle—from ideation to market delivery and sales support. product strategy.

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Research Software 87

Alchemer Mobile

MARCH 17, 2020

Mobile product managers no longer simply oversee the product backlog or just organize their team’s tasks. In 2020, PMs play a massive role in product strategy and determining the overall customer experience. Product managers are now being seen as leaders within their organizations rather than independent contributors.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

ProductPlan

APRIL 25, 2023

Many product teams now have their own team of super-powered individuals banding together for a common cause. And instead of catchy monikers, they tend to go by the more humble titles of “product manager” and “ product operations.” Product managers own the vision, strategy, and roadmap for the product(s) they manage.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Product Experience 101. Mastering Product Experience in SaaS ( Watch the webinar recording ).

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? User onboarding is the process of familiarizing new users with your product and guiding them throughout their journey. Take advantage of final onboarding surveys to learn how users rate their onboarding experience.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Data Visualization Certifications 98

Revulytics

OCTOBER 25, 2017

It allows you to pick from 2,000 pieces of furniture on IKEA’s online catalog, and then visualize through an Apple iOS 11 device, to scale, what something would look like in your living room, or bedroom, or wherever you have the tenacity to assemble a piece of IKEA furniture. That’s no easy task, and the data plays that out.

Analytic Tools 113

Analytic Tools Data Visualization Reporting Tools Customer Experience 113

Centercode

FEBRUARY 11, 2021

Department of Commerce reported a 30% increase in online spending from 2019 to 2020 (compared to the previous 13% increase year over year). More than 62% of consumers now say they’re shopping online more than they used to, with 36% reporting they shop online weekly. Purchases Are More Research-Driven.

User Testing 98

User Testing Technical Review Customer Experience Product Research 98