The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

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Enterprise User Testing Feedback Software Technical Advisors 113

Department of Product

MARCH 28, 2022

Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Director of Product at Slack, focused on growth in the freemium, self-service business. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

MARCH 3, 2022

Careers in programming are a good springboard as are those in sales, customer service, or marketing. Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Product managers who know how to code are better at understanding how the development teams work.

Data Visualization 84

Data Visualization Analytic Tools Technical Advisors User Testing 84

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? What features make sense for them?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team. First Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. The best user retention tools…for you?

Analytic Tools 60

Analytic Tools Feedback Software User Testing Data Visualization 60

Gainsight

AUGUST 5, 2022

Using data and playbooks to mitigate customer risks. Preparing and presenting executive reviews. All CS professionals, no matter their level in the hierarchy, should be respected and trusted by their customers for the valuable insight they provide. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Usersnap

JUNE 15, 2023

Collaborate with design and engineering teams. ChatGPT’s widespread adoption made Google issue a ‘Code Red,’ which later resulted in the release of Bard , Google’s very own AI chatbot. You can also launch NPS, CSAT, polls, and thumbs up/down surveys by user events to collect specific insights. Work with marketing and sales.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. Hubert: It’s a good question. I was into math and physics, and that led me to computer science.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

APRIL 21, 2024

no technical skills). build in-app experiences that increase product adoption and retention without coding). Attract the right audience Using the insights about your user personas, craft appealing content to attract them. It also includes case studies illustrating the benefits of the tool. Jobs-to-be-done (e.g.

Research Software 78

Research Software Feedback Software User Testing Reporting Tools 78

The Product Coalition

OCTOBER 21, 2019

Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. To be clear, we will not discuss how to start a software development project or which steps you should take to kick it off.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Business of Software Conference

NOVEMBER 26, 2018

We’ve used NPS to gather evaluation data for the conference for a seven years. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Gainsight

AUGUST 31, 2020

It is a genuinely worthy lesson about willingness to learn, the ability to adapt successfully, the power of motivating team leadership, the benefits of making data-driven decisions from product usage insights, and the results produced from commitment. Amy started as a hardware engineer. working on radar systems.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

JULY 9, 2021

The Making of Product Managers by Lena Sesardic gives you eight actionable insights from 20 stories of real product managers who broke into product management from different fields. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. Teresa : I’m going to do a quick review of what we covered in Part 1 and Part 2. How do we get teams to not just focus on shipping code, but to look at the impact of that code and the outcomes that are being driven? Tweet This.

Product Research 214

Product Research User Testing Research Software Data Visualization 214

Product Bookshelf

FEBRUARY 7, 2017

Great insights and product principles for being a great product manager and making better products. One of the rules, written by Lawley, advises to work on problems you are passionate about. ” When everyone in the room is putting forth opinions and assertions, customer data wins. 42 rules to live by for product managers.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48