Usersnap

FEBRUARY 24, 2025

The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Without a clear understanding of these factors, products risk failing to meet real-world demands. Without a clear understanding of these factors, products risk failing to meet real-world demands.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Product Talk

JULY 9, 2025

The visual that’s coming to mind—it’s going to sound so silly—but I’m thinking of the third Indiana Jones movie where he’s at this cavernous gap and it looks like he has to just step into the void. How do they show the data they’re using to make prioritization decisions? There’s a leap of faith.

Product Research 254

Product Research Feedback Software Technical Review Customer Experience 254

UX Planet

FEBRUARY 5, 2025

Moreover, the product pages were shrouded in ambiguity, not providing the clarity and insightful descriptions necessary for coaxing a credit card out of hibernation. Indeed, as data suggests , streamlining the path users take through a website can significantly improve conversion funnels. Yes, you heard right75%.

Customer Experience 96

Customer Experience User Testing User Experience Data Visualization 96

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. If this seems like a lot, that’s probably because it is.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

UX Planet

FEBRUARY 6, 2025

Todays Fintech disruptors and neobanks are igniting our brains reward centers with flashy visuals, gamified challenges and social interactivity that practically beg us to keep coming back for more. It ultimately changes how we think about financial services. Today, clients expect more than a basic straightforward financial service.

Banking 71

Banking Data Visualization Customer Experience Feedback Software 71

UX Planet

MAY 27, 2025

The answer lies in offering what others dontfeatures that make life easier and smarter, like real-time financial insights, savings alerts that actually help and seamless integration with the digital tools people already use. Smart insights are todays realvalue. Plain and simple, generic wont cut it anymore.

Finance 96

Finance Research Software Feedback Software Analytic Tools 96

Lenny Rachitsky

MAY 22, 2025

Mayur Kamat is the chief product officer at N26—a $9 billion neobank serving over 7 million customers in 25 countries—where he leads product, design, data, and research. Tight feedback loops beat elaborate planning. Tools like Statsig, Gemini summaries, and cohort dashboards make this possible at scale.

Product Research 78

Product Research Data Visualization Research Software Feedback Software 78

Userpilot

APRIL 24, 2025

Recommended product manager job openings in data-driven companies 1. A professional with strong analytical skills, capable of leveraging data insights to drive strategic decisions. Analytical mindset, proven experience working cross-functionally to turn data insights into strategic decisions.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

BrainMates

JULY 2, 2025

Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. It requires intention, empathy, clear structures, and the right tools. It is not always obvious who has the final say Tool sprawl. This is where strong leadership and the right tools can make all the difference.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

UX Planet

JUNE 20, 2025

In this AI-first design era, tools will let one person do the job of many — prototyping, validating, deploying, and iterating faster than ever. Whether you’re a founder, designer, or PM, the ability to work visually with AI will be a key competitive advantage. AI Isn’t the Tool — It’s the Design Partner Let’s go deeper.

Research Software 62

Research Software Feedback Software Data Visualization User Testing 62

Usersnap

MAY 14, 2025

Whether you’re in product, UX, or strategy, this is your blueprint for a discovery framework that actually moves the needle by connecting user insight to the metrics that drive revenue. By conducting product discovery, teams can validate ideas, gather feedback, and make informed decisions about product development. What happened?

Product Research 72

Product Research Framework User Testing Customer Feedback 72

Alchemer Mobile

NOVEMBER 6, 2024

Here’s how different teams can stay customer-obsessed in a new digital-first customer landscape: CX Teams Use Digital Feedback Channels to Monitor Sentiment : Keeping a close eye on customer sentiment is vital for understanding your current user experience. Is your experience with our app meeting your expectations?

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

Business Acumen Institute

OCTOBER 6, 2023

These issues appear when people acquire systems that don’t meet the needs of a supported operating department. Why should any customer choose one product or service over another, which is why it’s important to understand the competitive landscape. Analyzing Data, Solving Problems, and Making Decisions: Businesses run on data.

Reporting Tools 52

Reporting Tools Research Software Feedback Software Technology 52

Gainsight

JULY 1, 2025

Back in my Salesforce days, I used to show up to executive meetings armed with a ton of passion, and just a little bit of data. Fast-forward a few years, and the good news is: we do have the data now. Level 1: Activity Metrics—Your Baseline Pulse Check It’s time to fall in love with data, even if numbers aren’t your thing.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Arkenea

JUNE 27, 2025

However, the healthcare industry is one of the few fields where technological and SaaS (software as a service) solutions haven’t progressed much. Healthcare SaaS Market Overview Software-as-a-service continues to grow drastically as the healthcare industry seeks state-of-the-art software to increase versatility and accessibility.

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

UserVoice

APRIL 4, 2017

Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management. Products can’t move forward without proper data visualization and analysis.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Business Acumen Institute

SEPTEMBER 18, 2023

Customer service people understaffed the call center because they didn’t know the marketing programs that drove demand So they got lost sales and unhappy customers who got stuck on hold for way too long a period of time. I have meetings and deadlines and interruptions and priorities that shift. Oh, here’s another one.

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40

Alchemer Mobile

FEBRUARY 2, 2021

We’ve categorized these 30 steps as pre-launch, launch, and post-launch, but the list is designed to be modified to meet your needs. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Third-party tools, like Google Analytics and Optimizely , can also be integrated with most web pages.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

SEPTEMBER 11, 2023

Wondering how to leverage customer analytics benefits to drive customer satisfaction? Customer analytics helps you seamlessly understand customers, predict their needs, and curate your offerings to their wants. TL;DR Customer analytics involves gathering and interpreting customer data for actionable insights.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , where the best emerging product tool startups go head-to-head in a bracket-style competition, and YOU decide which ones rise to the top via our LinkedIn polls on the Productside page. Each round, the lowest-scoring tools get eliminated, and the best move forward. Forget the hype. Four winners.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , the ultimate startup showdown where the best emerging product tools compete in a bracket-style competition. You get to vote for the tools you believe in and help crown the final winner via our LinkedIn polls on the Productside page. Metabase serves up data insights without burying you in code.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Alchemer Mobile

JUNE 16, 2022

There are easier, more customer-friendly ways to collect customer feedback and there are more efficient ways to analyze and act on that mobile feedback data. The importance of mobile feedback. It allows you to accurately hear the voice of the customer so that you can react to feedback at scale.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Intercom, Inc.

FEBRUARY 13, 2018

A strong sales and product feedback loop avoids both scenarios. At Intercom, after much trial and error with collaboration tools, spreadsheets, email threads, etc., we’ve found the short, fortnightly meeting to be a game changer. we’ve found the short, fortnightly meeting to be a game changer.

Product Research 192

Product Research Feedback Software User Testing Customer Feedback 192

Userpilot

NOVEMBER 22, 2023

Most SaaS companies understand the value of user feedback , but few actually have a system in place to collect feedback and customer data. Other businesses spend a small fortune on focus groups only to end up with zero actionable feedback and insufficient analytics to make data-driven decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Alchemer Mobile

NOVEMBER 21, 2022

The importance of gathering mobile customer feedback. How to gather mobile app feedback . Tips to get better in-app feedback. The importance of gathering mobile customer feedback. Data shows that customers expect to be interacted with, and those interactions heavily influence retention. Love Dialog. Rating prompts.

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. This could be website data (e.g.,

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Gainsight

OCTOBER 25, 2021

Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product. Wondering how to anchor these feedback loops into your product? Why build customer feedback loops? Customer feedback loops root your strategy in data that matters.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories? That reduces risk.

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Userpilot

APRIL 24, 2024

What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. There are also governance and ethical concerns, like data privacy or AI bias. AI analytics are coming soon.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

JUNE 29, 2024

This is particularly important because, according to the PWC Future of CX report, 75% of Americans decide to buy a product over others based on the CX alone. To gather and analyze user feedback, follow the strategies compiled in this blog. We also include tips for closing the conversation in an effective product feedback loop.

Customer Feedback 111

Customer Feedback Data Visualization Feedback Software User Testing 111

UserVoice

JULY 31, 2017

In This Article: Why Gather Product Feedback During New Customer Onboarding? 5 Easy Ways To Collect Feedback During Onboarding. Mine the Data. are asking about to see if your solution is meeting their specific needs. Mine the Data. Shut Up and Listen. Frequently Asked Questions.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions. The difference between a data product roadmap and the traditional approach is the former relies heavily on data.

Data Visualization 105

Data Visualization Feedback Software User Testing Product Research 105

Melissa Perri

JULY 23, 2024

I gather data through surveys about observations. Lots of data goes into pinpointing. Inability to Scale : Difficulty in scaling operations effectively to meet growing demand or market opportunities highlights weaknesses in organizational design and adaptability. I review strategies and roadmaps.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Does it meet my expectations and needs?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Mind the Product

MARCH 7, 2018

In many companies, improving engagement is a reactive process: as a product manager you wake up to a barrage of support requests after launching a new feature, or your in-app analytics reveal that new users are skipping over key functionality and never reaching their “aha!” Use Data to Refine Your Message.

Data Visualization 143

Data Visualization Analytic Tools Feedback Software Product Research 143

Alchemer Mobile

AUGUST 19, 2024

Customer-obsessed PMs DO: Constantly Listen to the Voice of the Customer: Actively collect feedback through surveys, user testing, and direct interactions. Monitor social media and review platforms for insights into customer sentiment. Act on Customer Insights: Translate feedback into actionable changes and product improvements.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172