Productside

MAY 27, 2025

BuildNest is a comprehensive wellness platform that offers physical, mental, and financial wellbeing tools to employees, while giving employers and healthcare providers a HIPAA-compliant, 360-degree view of health trends across large populations. Their tool of choice? Create Now comes the shift from insight to action.

Product Strategy 199

Product Strategy Product Research Strategy Weak Development Team 199

Userpilot

MAY 27, 2025

It’s what you do with the behavior data your app collects. And by behavior data, I dont mean installs (thats the easy part). Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage. What is mobile app tracking?

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

APRIL 30, 2025

These spaces are built around shared interests, which means your message lands with a more receptive audience. In fact, 72% of consumers say they only engage with personalized messaging, such as recommendations, messages, and visuals tailored to their behavior. Review your app analytics to identify underused features.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For starters, it shows you dont know your customers well enough.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

UX Planet

FEBRUARY 3, 2025

Accessibility in UI/UX design refers to creating interfaces and experiences that can be used by everyone, including individuals with disabilities such as visual, auditory, cognitive, or motor impairments. Some key disabilities to account forinclude: Visual impairments : Color blindness, low vision, or blindness.

UX 100

UX Research Software Data Visualization User Testing 100

UX Planet

MAY 1, 2025

How can we use neuromarketing to apply neuroscience insights about the brain into making financial products both efficient and emotionally rewarding. Financial institutions often believe in offering as much data as possibledetailed charts, extensive product catalogs and dense legaleseassuming it empowers customers.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. However, fragmented tools can’t meet these expectations. They often cause inconsistent interactions and data silos that leave your team guessing and your users frustrated.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. UX Research provides this additional layer of insight, transforming numbers into actionable insights.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

MAY 28, 2025

As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. Not another tool you have to duct tape into your stack, but one platform to build, test, and improve mobile experiences.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

UX Planet

OCTOBER 28, 2024

Part 1: A lone design generalist A brief history of design generalists A few decades ago, every visual designer’s dream job was in advertising — a field where creativity and a good salary converged. However, by the late 2000s, it started to feel like everything possible in 2D design had already been explored.

Research Software 93

Research Software Analytic Tools Data Visualization Web Development 93

UX Planet

FEBRUARY 6, 2025

Todays Fintech disruptors and neobanks are igniting our brains reward centers with flashy visuals, gamified challenges and social interactivity that practically beg us to keep coming back for more. It ultimately changes how we think about financial services. Today, clients expect more than a basic straightforward financial service.

Banking 71

Banking Data Visualization Customer Experience Feedback Software 71

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 5, 2025

The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Overview Managed Services Compare Plans What's New? Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Lenny Rachitsky

MAY 25, 2025

An engineer turned marketer, Krithika brings a uniquely analytical approach to marketing. What makes messaging stick with developers, enterprises, and consumers? Build a “chameleon CMO” skill set: Combine analytics, storytelling, and technical fluency—then use AI tools to extend, not replace, your creativity.

Analytic Tools 87

Analytic Tools User Testing ChatGPT Marketing 87

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. What decision will this data influence? Data is not fulfilling its value if it is not making an impact on your product.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

MARCH 30, 2025

While Pendo is known for its top-notch product analytics and in-app guidance features, the mobile offering often receives mixed feedback, especially regarding pricing, implementation complexity, and feature limitations. It supports both iOS and Android devices and integrates with mobile frameworks like React Native, Flutter, and native SDKs.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

People-First Product Leadership

NOVEMBER 5, 2024

Picture this: A room full of product leaders huddled around market data like detectives at a crime scene, learning to spot the subtle clues that spell opportunity. Just as a master chef knows instinctively when a dish needs a pinch of salt, great product leaders cultivate an intuition that bridges data and action. The secret?

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Userpilot

MAY 17, 2025

Youll also see how Userpilots all-in-one localization, onboarding, and analytics features make the process easier. Localizing your feedback channels leads to clearer, more actionable insights and avoids misinterpretations that can happen with second-language responses. How do you go about it? This article will provide a hands-on guide.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Business of Software Conference

JUNE 18, 2025

Insights from April Dunford’s Business of Software AMA In an era where “AI-powered” has become the default label for tech products, positioning your company clearly and effectively is more challenging than ever. The key is to tailor your message based on the buying environment. Clarity, relevance, and context do.

Positioning 59

Positioning Technical Review Data Visualization Software Review 59

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Audience targeting.

Analytic Tools 66

Analytic Tools Data Visualization Onboarding KPIs User Testing 66

People-First Product Leadership

APRIL 30, 2025

Here's a framework I use with my coaching clients: Tactical thinking : How do we solve this problem? Consider drafting a strategy yourself, using frameworks like the Strategy Stack. When presenting to executives, Maya used data to back up her points, leveraging her analytical strengths and making an impact.

User Testing 52

User Testing Customer Experience Research Software Analytic Tools 52

Lenny Rachitsky

JANUARY 19, 2025

Brought to you by: • Sinch —Build messaging, email, and calling into your product • Vanta —Automate compliance. Simplify security • OneSchema —Import CSV data 10x faster — Elena Verna is one of Silicon Valley’s most sought-after growth advisors and operators.

User Testing 82

User Testing Product Research Customer Experience Framework 82

UX Planet

JUNE 30, 2025

The payoff is already visible in richer digital experiences, sharper personalization and faster, safer service. Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK.

Data Visualization 67

Data Visualization Banking Reporting Tools Analytic Tools 67

Userpilot

MARCH 30, 2025

Set up a framework to ensure repeated user engagement Finally, it’s time to create a framework that keeps your app users returning. Think: personalization, in-app messaging, gamification, personalized push notifications, etc. Tailored learning: Duolingo uses user data to adapt to individual learning styles and progress.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

UX Planet

APRIL 19, 2025

I created a simple framework to gather feedback and approvals from the team, and it helped me align better with eachrole. Share your inspirations, any supporting research or data, and real examples if possible. They need this clarity to craft a message that sells. Understand their vision and research insights.

User Testing 68

User Testing Customer Feedback Product Research Data Visualization 68

airfocus

JUNE 25, 2025

Dan’s sailboat framework doesn’t just explain why change happens – it offers product leaders a mental model for how to lead through it with purpose, clarity, and momentum. “But I learned a framework and a model that helped me understand it as being actually a helpful and desirable part of how a business runs.”Â

Feedback Software 52

Feedback Software Research Software Data Visualization User Testing 52

Product Innovation Educators

FEBRUARY 3, 2025

How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. I got a few blank looks and one person said, “Yeah, the milkshake story.”

User Testing 183

User Testing Product Research Research Software Customer Experience 183

Product Innovation Educators

JANUARY 27, 2025

Let’s get some help and learn how to talk about the importance of innovation with senior leaders and the tools that can help organizations be better at innovation. Bruce’s research, highlighted in the groundbreaking book Serial Innovators revealed fascinating insights into these exceptional team members.

Research Software 241

Research Software User Testing Data Visualization Customer Experience 241

Userpilot

FEBRUARY 12, 2025

If youre ready to move beyond quick fixes and build a sustainable product management framework, this is exactly what well show you from our first-hand experience! Gather and analyze data Once you have a clear notion of the problem or performance gap, you can start investigating it. Path analysis. A/B testing. User interviews.

Feedback Software 59

Feedback Software Analytic Tools Research Software Onboarding KPIs 59

Gainsight

JULY 1, 2025

Back in my Salesforce days, I used to show up to executive meetings armed with a ton of passion, and just a little bit of data. Fast-forward a few years, and the good news is: we do have the data now. Level 1: Activity Metrics—Your Baseline Pulse Check It’s time to fall in love with data, even if numbers aren’t your thing.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

  Technical screen The technical screen at JPMorgan Chase is a standard 45-minute coding challenge live on HackerRank of data structure and algorithm questions. Interviewers report this assessment to be on the easier side, usually two questions of easy to medium-level difficulty.  How do you handle imbalanced data?

Reporting Tools 52

Reporting Tools Data Visualization Software Review Technical Review 52

Userpilot

JUNE 12, 2025

That’s why 73% of patients wish they could view all their healthcare information in one place, from benefits data, like their remaining deductible, to provider bills and more. But most tools still need some engineering help to build basic communication features, like tooltips, banners, or modals.

Data Visualization 52

Data Visualization Healthcare Onboarding KPIs Analytic Tools 52

Gainsight

MAY 9, 2025

And as a customer success (CS) leader, if you don’t understand the differences under the hood, then you’re leaving insights, productivity, and revenue on the table. For instance, tools like Staircase AI can surface real-time customer health insights, which could lead to surprise churn if missed.

Feedback Software 52

Feedback Software Customer Communications Customer Feedback Customer Experience 52

Gainsight

FEBRUARY 10, 2025

It took the Staircase AI team three and a half years to perfect, with a vision that never wavered: deliver powerful customer insights without burdening teams with extra work. Because the moment you ask teams to manually log interactions or input data? Instant Value: Insights on Day One Speed matters. No new dashboards to check.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Customer Feedback 52

Userpilot

APRIL 2, 2025

As a fellow PMM who’s been there, I can tell you that traditional analytics tools just don’t cut it anymore. That’s where Userpilot’s mobile analytics come in. It’s built for product people who need clear insights without drowning in data. Why choose Userpilot for mobile analytics?

Data Visualization 66

Data Visualization Analytic Tools Embedded Analytics Feedback Software 66