Userzoom

MARCH 27, 2018

There’s a darn good reason why there are so many PSYCHOLOGY+UX articles floating around. Even though you no longer need to be a psychologist to be a user researcher, if you’ve arrived at a UX career through a path in visual design, you might be missing out on some core psychology knowledge to help you make better design decisions.

UX 97

UX User Testing Customer Experience Data Visualization 97

The Product Coalition

JULY 12, 2023

If you can’t, spend that time learning about them — newsletters, tweets, magazines, academic pieces — whatever you can find to help you walk in their shoes. Product discovery should be based on data (qualitative and quantitative) and small iterations to validate your assumptions as you go. Make bets — in an informed way.

Product Research 114

Product Research Magazine Customer Experience User Testing 114

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey explains why embracing the professional services sector in a unique way has paid dividends.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. James Alexander Founder and Head of Product, Vizibility.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Hutwork

MARCH 9, 2018

The data backs it up. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. 26 Provide Insights, Not Data.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. James Alexander Founder and Head of Product, Vizibility.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Gainsight

JUNE 2, 2022

Every year, Gainsight’s CEO, Nick Mehta, invites fellow CEOs to sit with him and discuss their views, insights, and trends impacting customer success and business as a whole. He once stated in CEO Magazine that “Millions of people come to our community for advice and tutorials. Let’s celebrate them! via GIPHY.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

ProductPlan

JUNE 5, 2020

The Product Leader Certificate requires a little more PM experience and demands competence in DevOps, data analytics, and hard technical skills. Key takeaways include product strategy , user research, and the UX/UI design process. Job listings often highlight its certifications as well. in the product process.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Good Product Manager

DECEMBER 16, 2018

Though many newer organizations are building their products as software as a service (SaaS) from the beginning, many of the organizations I work with at SiriusDecisions still have a large number of their clients (and a large percentage of their revenue) dependent on on-premises versions of their software. Is the data you need being captured?

Research Software 68

Research Software Product launches Product Management Product Manager 68

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. James Alexander Founder and Head of Product, Vizibility.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Good Product Manager

DECEMBER 16, 2018

Though many newer organizations are building their products as software as a service (SaaS) from the beginning, many of the organizations I work with at SiriusDecisions still have a large number of their clients (and a large percentage of their revenue) dependent on on-premises versions of their software. Is the data you need being captured?

Research Software 60

Research Software Product launches Product Management Product Manager 60

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. Paul Hurwitz is Director of Active Analytics at ActiveHealth Management, a Healthagen Company and subsidiary of Aetna.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Userzoom

MAY 1, 2018

Welcome to another in our series of UX beginner’s guides where we highlight disciplines from the wider world of user research and beyond. Qualitative means it’s all about thoughts, feelings and observations rather than cold, numerical data. This week: ethno graphic research. I’m glad you asked! What is an ethnographic study?

Research Software 48

Research Software User Testing Reporting Tools Data Visualization 48

Userzoom

MAY 1, 2018

Welcome to another in our series of UX beginner’s guides where we highlight disciplines from the wider world of user research and beyond. Qualitative means it’s all about thoughts, feelings and observations rather than cold, numerical data. This week: ethno graphic research. I’m glad you asked! What is an ethnographic study?

Research Software 48

Research Software User Testing Reporting Tools Data Visualization 48

Gainsight

JANUARY 18, 2021

Early in 2020, Lee Weiner became the Chief Innovations Officer at Rapid 7, a leading global technology and security services company based in Boston, Massachusetts. Through solutions, services, research, and guidance, they monitor your domain for malicious behavior, investigate and shut down attacks, and automate routine tasks.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Customer Experience 52

The Product Coalition

FEBRUARY 5, 2019

After a year, he made the jump to Staff Product Manager for Firefox Accounts & Sync; and then moved horizontally to Application Services in the same role. On his “Remains of the Day” blog , he undertakes very insightful (and extensive!) jobs-to-be-done, Lean UX, Lean Startup, customer development, and design thinking?—?to

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

nulab

FEBRUARY 10, 2021

UX research is a job that focuses on making sure this doesn’t happen. In this article, we’ll take a deep dive into the world of UX research, including what a UX researcher does day-to-day and how you become one. What is a UX researcher? First, a quick recap for those unacquainted with the term UX.

Product Research 94

Product Research User Testing UX Research Software 94

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

Research Software 75

Research Software Feedback Software User Testing Product Research 75

UX Studio

JANUARY 24, 2024

This episode was recorded when Marília was still working with TalkDesk, and since then, she has moved to MalwareBytes as the Director of Research and Insights. They are at a really slow network in the store and they had to use about 14 different [00:06:00] systems in order to gather all data to perform their tasks.

Research Software 63

Research Software Feedback Software UX User Testing 63

Business of Software Conference

JANUARY 28, 2019

A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. And it can be really hard to monitor anything other than just the raw data. Of course it doesn’t work. The context is lost in it.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

The Product Coalition

NOVEMBER 16, 2020

One of the key use cases is to be able to nurture your own library over time but I feel like Spotify is making a better job at this so I inspired myself from their UX to improve Soundcloud’s. It requires too many steps to listen to one of my playlists compared to Spotify’s UX. Downloads” don’t make sense here.

Product Research 82

Product Research Positioning Customer Experience Research Software 82

Userpilot

NOVEMBER 11, 2020

DAUs/MAUs – Flow Analytics – Pirate Metrics – Time To First Value – Usage Analytics. Account Attributes are descriptive data (or metadata) associated with a record or user profile. An Activated user is one who has realized First Value from your service. Measurement Terminology. Account Attributes.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Imaginary Cloud - Design

OCTOBER 28, 2021

Analytics. ? It’s dynamic, interactive, and malleable by nature and amasses other disciplines and techniques beyond graphic design, like programming, multimedia, and data analytics. Here are a few examples of print design: Magazine spreads, newspaper graphics, leaflets. Interactive visuals. Data visualizations.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

ProductPlan

APRIL 12, 2022

Slack began as a humble internal communication tool for a failed online game and ended up the fastest growing SaaS. Maybe that’s why Slack rose quickly to a special work tool. We set out to understand how the idea for an internal communication tool grew into a successful one. Thus, Slack was born. billion deal.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Userzoom

JULY 3, 2019

. ‘Cuz I wanna just be clear about why you guys need to be breaking out of your silos and really beginning to do everything that you do alongside other non-UX professionals. We heard earlier, didn’t we about this nirvana in one company where the legal team is integrated in with the UX people. Why it’s so critical.

Customer Experience 105

Customer Experience User Experience User Testing Customer Feedback 105

Userpilot

AUGUST 15, 2023

Press releases: Leverage (or create) relationships with newspapers, magazines, and other online publications to broadcast your launch. This is your one chance to get real-world insights from your target customers regarding your product/feature. Get user insights through feedback surveys. But it doesn’t stop there!

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Business of Software Conference

OCTOBER 23, 2019

I’ve been in product management roles or engineering management or UX or business development or agile enablement. We’ve all been learning over the past few years, human beings are terrible at multitasking and there’s some data from quite a while ago, 25 years ago, showing that. Maybe I’m a Renaissance man.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61