Userzoom

MARCH 27, 2018

There’s a darn good reason why there are so many PSYCHOLOGY+UX articles floating around. User experience design has its conceptual roots in cognitive and behavioural psychology. This was before I knew that UX was all the rage, which would marry my loves of human-centered research and product design. Easy, right?

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UX User Testing Customer Experience Data Visualization 97

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. Paul Hurwitz is Director of Active Analytics at ActiveHealth Management, a Healthagen Company and subsidiary of Aetna.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey explains why embracing the professional services sector in a unique way has paid dividends.

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Research Software Data Visualization User Testing Customer Experience 249

Hutwork

MARCH 9, 2018

The data backs it up. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. Product managers for the digital world.

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Article Feedback Software Research Software User Testing 82

Gainsight

JANUARY 18, 2021

Early in 2020, Lee Weiner became the Chief Innovations Officer at Rapid 7, a leading global technology and security services company based in Boston, Massachusetts. Through solutions, services, research, and guidance, they monitor your domain for malicious behavior, investigate and shut down attacks, and automate routine tasks.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Customer Experience 52

Userzoom

MAY 1, 2018

Welcome to another in our series of UX beginner’s guides where we highlight disciplines from the wider world of user research and beyond. Before we get into the details of this particular field of… uh… field study and how it relates to user research and design, let’s understand what is meant by ’ethnography’.

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Research Software User Testing Reporting Tools Data Visualization 48

Userzoom

MAY 1, 2018

Welcome to another in our series of UX beginner’s guides where we highlight disciplines from the wider world of user research and beyond. Before we get into the details of this particular field of… uh… field study and how it relates to user research and design, let’s understand what is meant by ’ethnography’.

Research Software 48

Research Software User Testing Reporting Tools Data Visualization 48

The Product Coalition

FEBRUARY 5, 2019

After a year, he made the jump to Staff Product Manager for Firefox Accounts & Sync; and then moved horizontally to Application Services in the same role. On his “Remains of the Day” blog , he undertakes very insightful (and extensive!) business analyses drawn from his extensive experiences. Follow him here and on Twitter !

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Research Software Analytic Tools User Testing Data Visualization 61

Userzoom

JULY 3, 2019

We’re proud to present Paul Boag, User Experience Strategist and author of User Experience Revolution, and his talk ‘How to Work Collaboratively on the User Experience’. We heard earlier, didn’t we about this nirvana in one company where the legal team is integrated in with the UX people.

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Customer Experience User Experience User Testing Customer Feedback 105

nulab

FEBRUARY 10, 2021

UX research is a job that focuses on making sure this doesn’t happen. They get to know a website’s users inside-out so the finished product lands way better than a friend’s well-meaning suggestion. What is a UX researcher? First, a quick recap for those unacquainted with the term UX. UX is short for ‘User eXperience.’

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Product Research User Testing UX Research Software 94

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

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Research Software Feedback Software User Testing Product Research 75

UX Studio

JANUARY 24, 2024

This episode was recorded when Marília was still working with TalkDesk, and since then, she has moved to MalwareBytes as the Director of Research and Insights. They are at a really slow network in the store and they had to use about 14 different [00:06:00] systems in order to gather all data to perform their tasks.

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Research Software Feedback Software UX User Testing 63

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

The Product Coalition

NOVEMBER 16, 2020

Now let's see how differentiating tracks and mixes could enable Soundcloud to solve different problems and deliver highly tailored User Experiences in nearly every area of the product. It requires too many steps to listen to one of my playlists compared to Spotify’s UX. Downloads” don’t make sense here.

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Product Research Positioning Customer Experience Research Software 82

Imaginary Cloud - Design

OCTOBER 28, 2021

Influencing user behavior. Analytics. ? Design can be defined as functional art, made with practical purposes in mind: to improve usability, shape experience, create identity, promote engagement and generate impact, depending on the medium it uses. Interactive visuals. Data visualizations. Dynamic. ?

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Data Visualization Analytic Tools Research Software User Testing 77