Mind the Product

NOVEMBER 30, 2017

In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The aim of the GDPR is to strengthen data protection for EU citizens and residents, to give them greater control of their personal data, and to simplify the regulatory environment.

Data Visualization 125

Data Visualization Technical Review Reporting Tools Technical Advisors 125

Userpilot

AUGUST 8, 2024

Finally, define a post-launch strategy for testing and adjusting the product based on user feedback and product analytics. They include the differentiation , quality, cost , focus, service, pioneer, niche, challenger, equivalence, requests-based , and upselling strategies. There are 11 main product strategy examples in SaaS today.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Product Strategy 105

Userpilot

OCTOBER 26, 2023

Userpilot is comprehensive product adoption software with advanced analytics , feedback, and engagement features. These can be challenging to quantify in monetary terms and include improvements in internal business processes leading to increased productivity or improved customer service , to name just a couple. Implementation costs.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Onboarding KPIs 105

Userpilot

JUNE 23, 2024

Think about it – what would you do if you needed help but all you got was an incredibly unhelpful customer service agent? That is precisely why you need to focus on improving your customer service problem-solving and providing excellent support focused on reducing the number of dissatisfied customers. Where to get started?

Customer Experience 52

Customer Experience User Testing Feedback Software Customer Feedback 52

Mironov Consulting

SEPTEMBER 22, 2020

Support needs installation guides, training sessions, FAQs, bug reporting categories. Most of this will change, creating several rounds of rework as we add/remote/update features, replace mocks with final visuals; revise pricing & packaging. Can we find actionable signals in the data?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

ProductPlan

AUGUST 1, 2019

With plenty of choices and little incentive to stay if they’re not completely satisfied with their experience, customers hold all the cards when determining how long they’ll keep using or paying for a product or service. A loyal customer base has plenty of positive implications for your product and your organization. Customer Success.

Customer Experience 76

Customer Experience Onboarding KPIs Analytic Tools Data Visualization 76