Userpilot

SEPTEMBER 2, 2022

What to look for in the right instructional design tool. The top ten instructional design tools on the market. TLDR; Instructional design software helps you create custom eLearning courses and training material. Userpilot is instructional design software that specializes in training content for software applications.

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Software Review 90

Gainsight

DECEMBER 15, 2023

In addition to talking about business value, outcomes, and opportunities, be prepared to produce and discuss bottom-line data in a way that leadership is used to. “You If you break down what Sales and CS do, a lot of the activities are the same,” says Dhaliwal. “If They need to be able to present effectively.

Sales Training 52

Sales Training Reporting Tools Customer Experience Data Visualization 52

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Mind the Product

SEPTEMBER 1, 2017

But the training was intense! This sales training laid the foundation for the survival tactics Janna still uses today to manage people. One of the hardest challenges in product management is getting people aligned – especially if they have different reporting lines and objectives. Janna Bastow. Ask questions.

Data Visualization 135

Data Visualization Product Management Product Manager Weak Development Team 135

Gainsight

DECEMBER 23, 2019

It’s been lightly edited for clarity and length and includes slides from Nick’s presentation. So on the top, human first leadership, the idea is basically, although customer success as we’ll talk about is a lot about data analytics and renewals and things like that. Nick Mehta. That’s a big, big trend.

Customer Experience 52

Customer Experience User Testing Customer Feedback B2C 52

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Intercom, Inc.

JANUARY 16, 2019

If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. Only then will you have the foundation to consistently win new customers, upsell existing ones and see the kind of predictable growth that’ll be the making of your company. LB Harvey, VP of Sales, Intercom.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156