The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

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Generative AI Customer Communications Reporting Tools Technical Review 146

Userpilot

AUGUST 30, 2024

Starting a career as a customer service representative requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 28, 2024

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer service representatives is essential for success. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Userpilot

JULY 28, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a business intelligence analyst. TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

JULY 28, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Being a great retention manager involves a multifaceted approach that focuses on both data-driven strategies and fostering a positive customer experience. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Use Data to Drive Decisions : Instead of relying on guesswork, leverage customer feedback and product analytics data to inform your product strategies.

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 11, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. A retention manager, specifically a customer retention manager, tackles tasks centered around keeping clients happy and preventing them from churning or discontinuing service.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Arkenea

DECEMBER 8, 2024

API platforms offer stringent security standards and features that enhance the digital ecosystem. They provide users access to confidential data from multiple devices without risking security. FHIR uses REST (Representational State Transfer) as the basis of API and for data transfer. It also lacks continuous feedback.

Analytic Tools 52

Analytic Tools Research Software Healthcare Reporting Tools 52

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . Our impact from work and the value we strive to provide to our clients are recognized by the reputable B2B services rating platform, Clutch.

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Consulting Research Software Reporting Tools User Testing 87

Userpilot

AUGUST 31, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a customer advocate. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

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Analytic Tools Feedback Software Customer Feedback Data Visualization 52

The Product Coalition

OCTOBER 23, 2022

API usage by industry shows that APIs are no longer just the domain of technology companies. When the idea of API driven growth comes to mind, you think first of technology companies with venture funding, or you think of large enterprise software providers.

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Reporting Tools Telecommunications Data Visualization Banking 60

Gainsight

OCTOBER 7, 2019

Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. There’s finally a solution for company wide customer-centricity: The Customer Cloud.

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Research Software Reporting Tools User Testing Customer Experience 13

ProductPlan

FEBRUARY 11, 2020

That was one of the takeaways from our Product Managers in 2020 Report with answers from more than 2,500 product management professionals. One software product manager at a small company placed the blame on management. Is Data-Driven Decision-Making to Blame? But some respondents hint that we may have taken analytics too far.

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Analytic Tools Research Software Reporting Tools Feedback Software 66

Gainsight

NOVEMBER 16, 2023

Through its leading automation technology, SS&C Blue Prism enables business leaders of the future to navigate around the roadblocks of ongoing digital transformation in order to truly reshape and evolve how work gets done—for the better. Telefónica Germany is one of the leading integrated telecommunications providers in Germany.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Telecommunications 52

nulab

SEPTEMBER 6, 2019

When thinking about network diagrams , most people think of something that depicts a telecommunication network. Research shows that presenting information visually can help improve understanding and enhance retention, which is especially useful when dealing with lots of data. What are the different types of network diagram?

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Reporting Tools Research Software Data Visualization Telecommunications 61

Modus Create

MAY 31, 2021

This article focuses on the practical challenges we faced while testing APIs and their best possible solutions. As per the latest State of API report, there is a massive spike in the companies taking up API operations. Let us get into the top QA challenges of API testing and their solutions. . Test Coverage.

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Reporting Tools User Testing Product Research Testing 40

Reveal

DECEMBER 13, 2021

Reveal Embedded Analytics. The abundance of data available at an organization’s fingertips transforms the entire industry. Real-time, accurate insights that can impact patients are extremely important. Real-time, accurate insights that can impact patients are extremely important. And this is where analytics comes to help.

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Data Visualization Healthcare Analytic Tools Reporting Tools 52