Gainsight

JUNE 16, 2022

If you’re crafting a product roadmap, your vision and internal alignment must be crystal clear. . Too often, product leaders start building their roadmap plans only to be bombarded with conflicting feedback in all directions. So, how do you get beyond the distractions to build a roadmap you can defend and align around?

Data Visualization 52

Data Visualization Roadmap Analytic Tools Feedback Software 52

Johanna Rothman

APRIL 18, 2024

How can you prevent an overstuffed backlog, roadmap, or all those great ideas from interrupting your team from finishing its work? Instead of backlog or roadmap, start to call these ideas “options.” That's why aging is a part of the flow metrics feedback loop on the top of this post. Those feedback loops.)

Product Research 72

Product Research Feedback Loop Data Visualization Reporting Tools 72

Johanna Rothman

MARCH 26, 2024

I suspect their teams hide their feedback loops. When people create a high-level WBS, no one sees the feedback loops or the dependencies. The feedback loops tend to be late and create chaos in the project. That's another great way to hide feedback loops. I always see unplanned feedback loops.

Data Visualization 70

Data Visualization Product Research Feedback Loop Feedback Software 70

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Gainsight

JUNE 21, 2022

When it comes to creating product roadmaps, product leaders face a plethora of challenges. . The good news is that there’s a simple fix: with product analytics powering the operation, creating impactful product roadmaps is a breeze. Why is your product roadmap important? Building a product roadmap is one thing.

Data Visualization 52

Data Visualization Analytic Tools Roadmap Onboarding KPIs 52

Gainsight

AUGUST 23, 2021

Explains how it can be difficult to set feature priorities for product roadmaps. In this article, we explain how to use data-driven decisions to prioritize features and products. Describes why it’s important to creating an effective product roadmap. How to Prioritize Features on Your Product Roadmap.

Data Visualization 52

Data Visualization Product Research Customer Experience Analytic Tools 52

Userpilot

OCTOBER 13, 2022

Close the feedback loop by acknowledging your users’ feature requests. Slack uses a survey feedback form asking two questions. Postify incentivizes customer insights collection to get more feedback. Use multiple channels and customer feedback forms. Always close the feedback loop.

Feedback Software 98

Feedback Software Customer Feedback User Testing Product Research 98

Userpilot

JULY 8, 2022

To harness PX insights within your product, you must pay attention to these three components –feedback, analysis, and engagement data. The process involves creating a data-driven customer journey , tracking feature adoption levels, and taking action based on user feedback. These include: Feedback. Product managers.

Data Visualization 98

Data Visualization Customer Feedback Customer Experience Analytic Tools 98

Userpilot

FEBRUARY 13, 2024

Userpilot's webinar “5 Ways How to Use Microsurveys in Your SaaS" covers efficient feedback collection with microsurveys , seamless integration into user journeys , and data interpretation for insights. It helps you optimize your product strategy with the webinar's insights, and make data-driven decisions.

Webinar 105

Webinar Data Visualization Analytic Tools Feedback Software 105

Johanna Rothman

JANUARY 11, 2022

I had a ton of old data: Paper in reverse chronological order on surfaces (most recent on top). I realized something important: I had plenty of old and aging data. The older the data the less value the data had. But maybe the data was? How Much of That Data Was Valuable? Printed articles to read.

Product Research 76

Product Research Workshop Feedback Loop Roadmap 76

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Here are examples of a few demographic data categories: Age. This takes some basic research but tools like Statista can help you quickly gather high-level data. Demographic factors. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. In this article, we’re going to look at some great examples of public product roadmaps, draw out key lessons to apply to your own roadmap, and explore some of the best tools available for building one.

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Data Analysis Tools for Product Management. User Research Tools for Product Managers.

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Analytic Tools Research Software Feedback Software Data Visualization 286

Userpilot

SEPTEMBER 11, 2023

It, along with product analytics , offers a comprehensive view of your customers and products and lets you make better data-driven decisions. TL;DR Customer analytics involves gathering and interpreting customer data for actionable insights. More personalized experiences for customers with segmentation and customer data.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Alchemer Mobile

MARCH 9, 2022

It’s become a standard business term used to describe the process of collecting data about customer expectations, preferences, and dislikes. Most brands today may think they build products around their customers, but in reality, our data shows they only hear from less than 1% of their customer base, which we call the “vocal minority.”

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

Alchemer Mobile

JULY 13, 2021

If you don’t measure success, you will rely on the loudest stakeholders’ opinions to make progress rather than a product experience that’s backed by data. Retention analysis to validate your product roadmap, gauge how long it takes customers to find value, and set benchmarks for long-term retention goals.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

The Product Coalition

JANUARY 27, 2024

But it is something, and that area will 100% successfully influence your Roadmap” Andre Albuquerque post in Linkedin Understanding the nuances of this strategic face-off is crucial for product teams. In both cases, there should be a proper high-level product vision and a product roadmap. Every company has an area that “leads”.

Feedback Software 132

Feedback Software Analytic Tools Onboarding KPIs B2B 132

Mind the Product

NOVEMBER 22, 2017

When No-one Agrees With Your Roadmap. I spent time listening in meetings, asking questions like: “If we had that (feature, data, etc), what does it get our business? I fully expected this, some grounded in data, many grounded in opinion. What do you need as a product person looking to get a roadmap updated or in place?

Roadmap 93

Roadmap Product Research Feedback Loop Travel 93

The Product Guy

FEBRUARY 13, 2020

Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. backend, frontend can deliver easily for bugfixing) Forgotten, not feedback in the loop.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Gainsight

NOVEMBER 21, 2023

Autodesk’s story is a testament to the transformative power of data-driven decision-making and the value of listening to your users. Closing the “Say Vs. Do Gap” Autodesk implemented targeted in-app feedback surveys to close the “say vs. do gap” and better understand user needs.

Feedback Software 52

Feedback Software Product Research Analytic Tools Customer Feedback 52

Userpilot

JUNE 26, 2023

Feedback widgets provide a venue for collecting passive feedback from users. Analyzing customer feedback data involves quantitative analysis to track trends and segment users , and qualitative analysis to understand the “why” behind the scores. How you act on feedback will depend on the identified problems.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Mixpanel

OCTOBER 10, 2019

As a result, we are able to collect more customer feedback and build a better product. Below, I’ll outline the Mixpanel approach to product gaps and how you can use it to inform your product roadmap. A customer wants the ability to use their data in third-party tool X”. Product gaps inform our roadmap.

User Testing 102

User Testing Customer Feedback Feedback Software Reporting Tools 102

Agile Velocity

SEPTEMBER 12, 2023

Clear topic constraints per channel help maximize the signal-to-noise ratio, Clear Roadmaps and Objectives: Ensure every team member, no matter where they are located, understands the organization’s business goals and their role in achieving them. Retrospectives, with data-driven feedback loops, are critical at every level.

Agile 76

Agile Feedback Software Product Research Strategy 76

Gainsight

AUGUST 4, 2022

Here’s how you can create a data-driven product experience that improves the customer experience: 1. Build a data-driven roadmap based on customers’ behavior. Determining your product roadmap requires balancing the needs of several, often conflicting, stakeholders. Any changes made to your product will elicit feedback.

Customer Experience 64

Customer Experience Product Research User Testing Customer Feedback 64

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. The difference between a data product roadmap and the traditional approach is the former relies heavily on data.

Data Visualization 105

Data Visualization Feedback Software Research Software User Testing 105

ProductPlan

JUNE 11, 2019

An outcome-based roadmap sounds like a good idea. Instead of a long list of context-free features and enhancements the roadmap is constructed to accomplish specific goals critical to the success of the business. The Problem With Outcome-Based Roadmaps. But it is greatly diminished when folks are betting on unrealistic results.

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Roadmap Weak Development Team User Testing Product Research 85

The Product Coalition

AUGUST 28, 2023

Collect detailed requirements from the data you have such as target end-users' needs, stakeholders' demands, etc., You can create a Customer Journey Roadmap, Flowcharts, etc. Feedback Loop Establish a feedback loop with stakeholders to ensure that their evolving needs are considered.

Feedback Software 138

Feedback Software Reporting Tools Software Developers Software Development 138

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. Communication.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

ProductPlan

FEBRUARY 3, 2022

Analyzing data to help product management make better-informed decisions. Managing tools (for roadmapping, prototyping, etc.) It frees up time for product managers to focus more of their time doing strategic thinking, user research, problem discovery work, and data validation. Strengthen Product Feedback Loop.

Product Research 103

Product Research User Testing Data Visualization Customer Experience 103

Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. Trial and error: adding sales input to the product roadmap. Building a positive feedback loop.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Userpilot

APRIL 2, 2024

You can use a tool like Userpilot for data collection and analysis to guide more users to engage in the same patterns. Segmenting power users’ monthly activity to identify what features drive more engagement, and execute product strategies based on the data. Collect data from your current power users.

Customer Feedback 52

Customer Feedback Customer Experience User Testing Feedback Software 52

Userpilot

JANUARY 22, 2024

The framework is a roadmap for creating a winning product marketing strategy that drives effective resource allocation and provides a flexible foundation for growth. A good growth strategy is also data-driven. This means collecting feedback data to measure customer satisfaction.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Revulytics

AUGUST 29, 2017

But leveraging data to inform these decisions takes the guesswork out of product management , and can help all stakeholders confidently execute decisions that will benefit the base long term. Using custom properties, it also captured graphic card vendor and model data, which lent insight into the graphics processing power possessed by users.

Analytic Tools 63

Analytic Tools Data Visualization Reporting Tools Feedback Software 63

Mixpanel

JUNE 3, 2019

Gil Sadis, VP of Product at Lemonade, joined this year to share how his team used customer data to increase their users by 500% in just three years. A few key takeaways and learnings from Gil’s MAU presentation are below: The rate of innovation has increased, and companies need data to keep up.

Data Visualization 69

Data Visualization Analytic Tools Information Feedback Software 69

Alchemer Mobile

DECEMBER 21, 2022

Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Here are examples of a few demographic data categories: Age Gender Location Nationality Next, in order to engage these segments effectively, find out how they’re spending their time online.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Userpilot

DECEMBER 13, 2023

The plan, often depicted in a UX roadmap, outlines the work necessary to achieve the goals. Include the desired outcomes in the roadmap along with who will realize them and roughly when. Don’t have a UX roadmap yet? Make your roadmap flexible and focus on outcomes rather than specific features or updates.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Intercom, Inc.

MARCH 16, 2021

Here are our tips: Gather valuable conversation data fast. Surfaces top feature requests and product pain points to our Product team so they can fix mission-critical issues and create a more customer-centric roadmap. Create a customer feedback loop. Quantitative data is meaningful.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201