Amplitude

APRIL 25, 2019

Don’t make event definitions too high-level. Wendy Vang advises you to include engineers early on in the instrumentation “Don’t just make a ticket and forward the instrumentation work to Engineering.” Educate new hires about data taxonomy. and Click Purchase) which can lead to confusion, and data trust issues.

Onboarding KPIs 78

Onboarding KPIs Technical Advisors Events Enterprise 78

Userpilot

JULY 9, 2021

Definition of user onboarding. Educational and professional backgrounds of product managers. Challenges of transitioning from a non-technical background. She works with executives worldwide, advising them on product strategy and leadership. Key learnings. Overview of Eureka framework for user onboarding. Key learnings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Product Bookshelf

JANUARY 31, 2017

It was not the sales team’s fault as we were lacking a definitive value proposition. This list is particularly useful for a product manager who came to the role from a technical team and may not have previously reviewed this type of information. He advises backing up the plan with a business case (which is outlined in the book).

Technical Advisors 48

Technical Advisors Product Management Product Manager Technical Review 48

Userzoom

AUGUST 24, 2017

I know, I know – it’s not the technical definition, but this has served me well for 2 decades. We also strongly advise researchers to get all (or as many) stakeholders as they can to contribute towards study designs, tasks, prototypes, and participant criteria. Insights : “Tell me something I don’t know.”

Data Visualization 55

Data Visualization Customer Feedback Customer Experience Technical Advisors 55

Userpilot

MAY 26, 2021

If you see onboarding in the broader sense as customer education , there are few things more essential than educating your customer about how to derive value from your product. Product Onboarding can be equated with educating your customers about how to get the most out of your product. Let’s begin with a basic definition.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

My education background and how it inspired me to get into this role. While there are lots of content out there advising on this subject, I would just like to call out one thing which I believe has helped me time and again: having empathy towards my interviewer. My family details and hobbies. Q: How did you first hear about Exponent?

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

Andrew Chen

OCTOBER 31, 2016

I was recently interviewed by the folks at Reforge, a new company started by my friends Brian Balfour and Susan Su focused on advanced professional education. It’s not an immediately technical or product-based experience, and yet it’s an interesting question that might actually become more and more relevant. The B t Test.

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

Intercom, Inc.

JANUARY 14, 2021

You have frameworks, look at market dynamics, do practical research, and advise companies on how to use these frameworks. This is what is valuable about business education, this is what companies have been doing for a hundred years. Rati: I’ll definitely check them out. That was surprising. Thank you for sharing that.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

UX Studio

SEPTEMBER 4, 2019

They focused too much on their technical side or even visual design, but nothing about the communication. I don’t want to say names right now but definitely you’ve heard about most of the companies that approach our students. “We And, you know, user experience makes up the whole thing, the whole experience. . It sounds great.

UX 79

UX Customer Experience User Testing Technical Advisors 79

Business of Software Conference

JUNE 29, 2020

He really focused on American civic life and how do we need to educate American citizens to support a democracy. So what Dewey is advising us to do. Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Intercom, Inc.

MAY 19, 2022

There are definitely issues that customers have that, based on the combination of the customer impact and urgency, absolutely demand and require an immediate response, and as a support organization, we should be there for the customer for those particular issues. So that’s the big trend that we’re definitely seeing.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104