Userpilot

OCTOBER 12, 2023

And how to use them to improve your product? From this article, you’re going to find out about different types of user data analysis and how to develop a user data analytics strategy that will help your team make data-driven decisions to enhance customer and product experience. What are user data analytics? Why do they matter?

Data Visualization 91

Data Visualization Analytic Tools Customer Feedback Customer Experience 91

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it! In structure by metrics, different teams work to improve different KPIs.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Product Research 82

Userpilot

NOVEMBER 27, 2023

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model. What is product growth?

Onboarding KPIs 91

Onboarding KPIs Data Visualization Customer Experience Product Research 91

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. This is essential to build a roadmap that drives the product strategy.

Data Visualization 85

Data Visualization Product Research User Testing Onboarding KPIs 85

Gainsight

AUGUST 25, 2021

Your product onboarding process is the initial spark that increases engagement and fuels product growth. Unfortunately, as your product and company grow, it’s easy to lose touch with users, and losing touch can quickly snuff out product growth. What is the goal of user onboarding? Don’t know where to start?

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

Userpilot

SEPTEMBER 14, 2023

How do product management and marketing teams work together to build successful products? TL;DR Product managers define the overall product direction and oversee the entire product lifecycle. Product marketing sits between product development and the market. What is product management?

Product Research 82

Product Research User Testing Research Software Feedback Software 82

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. Book a demo now to begin. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. What is a customer acquisition strategy?

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond.

Research Software 89

Research Software Analytic Tools Feedback Software Product Research 89

Userpilot

NOVEMBER 29, 2023

Performance reporting is essential for product and project managers to make data-driven decisions. TL;DR Performance reporting is the process of collecting , analyzing, and presenting data on product or project performance. Trends reports focus on the performance of chosen metrics over time. What is performance reporting?

Data Visualization 96

Data Visualization Reporting Tools Analytic Tools Feedback Software 96

Userpilot

APRIL 30, 2024

Product-led growth is all the rage in the SaaS industry. Wes Bush , Founder and CEO of ProductLed and bestselling author of Product-Led Growth: How To Build a Product That Sells Itself, dives into this topic in an interview with Userpilot. They fail to focus on the product-led organization on which PLG depends.

Feedback Software 89

Feedback Software Analytic Tools User Testing Customer Feedback 89

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Our favorite product management blogs.

Blog 93

Blog Analytic Tools Research Software Feedback Software 93

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Are you not sure what to add to it?

Books 85

Books Analytic Tools Data Visualization Product Research 85

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Saying no isn’t always easy, but it plays a big part in contributing to a healthy product culture.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. Book the demo ! Ready to dive in?

Onboarding KPIs 92

Onboarding KPIs Customer Experience Product Research User Testing 92

Userpilot

OCTOBER 6, 2022

What is data product management? How is it different from product management ? Data product management is the discipline of collecting and analyzing data to develop and improve products. Data products are built around advanced data processing, AI, and machine learning. A data product management team has two groups.

Data Visualization 91

Data Visualization Customer Feedback Analytic Tools User Testing 91

Userpilot

DECEMBER 13, 2023

Goals are the specific UX objectives the product aspires to achieve, for example, improving usability. To make the vision actionable, break it down into specific objectives and select corresponding success metrics. Book the demo! A UX strategy is a plan that guides product design and development. What is a UX strategy?

Research Software 84

Research Software Analytic Tools Feedback Software User Testing 84

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 84

Product Marketing Onboarding KPIs User Testing Marketing 84

Mixpanel

JULY 7, 2020

But beyond just being active, a product is made great by users who find enough value to form a habit around their usage of it. For loyal users of Mixpanel, for instance, performing on-the-fly product analysis is about as routine as a morning coffee, workout, or PM standup. Users like Brett: A Mixpanel power user. How we found LUV.

Data Visualization 137

Data Visualization Customer Experience Feedback Software Onboarding KPIs 137

Userpilot

AUGUST 22, 2023

A tracking plan benefits teams and stakeholders from across the organization, like, product teams , marketing teams , or UX designers. This is information about user actions across the journey , such as sign-ups and feature engagement. Book the demo! Event data is one kind of information to include in the plan.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. The main difference between product management and project management is the focus.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Lenny Rachitsky

APRIL 23, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Find friction in the funnel (and fix it) Hunt for unnecessary friction points—especially during signup and onboarding—and implement best-practice fixes. Create thought leadership that changes how people think.

User Testing 87

User Testing Data Visualization Customer Feedback Customer Experience 87

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? When it comes to early-stage customer retention strategies, you have several ideas to try out: Personalizing the onboarding experience to shorten time to value. Then you are in the right place! What is customer retention?

Product Research 76

Product Research Onboarding KPIs Customer Experience Data Visualization 76

Userpilot

SEPTEMBER 12, 2022

What are some examples of product manager goals? Which of them should a product manager focus on in particular when building and launching a product ? The focus of product management is overseeing product development at all stages of its lifecycle. Product improvement should be one of the top product manager goals.

Product Research 81

Product Research User Testing Onboarding KPIs Feedback Software 81

Userpilot

SEPTEMBER 18, 2021

Aspiring product marketers – are you worried about nailing your product marketing manager job interview? Whether this is your first product marketing job or if you're moving to a new company, product marketing interviews can be intimidating. What is the product marketing manager role?

Onboarding KPIs 91

Onboarding KPIs Analytic Tools Research Software Product Marketing 91

Userpilot

OCTOBER 11, 2023

Finally, utilizing the right growth experimentation framework can help improve conversion (alongside other metrics ) at key touchpoints in your product. Think about your hypothesis, the type of testing to conduct, sample size, experiment duration, and which metrics you'll track. What is growth experimentation?

User Testing 93

User Testing Product Research Customer Experience Onboarding KPIs 93

Gainsight

AUGUST 10, 2022

The way we see it, creating a successful SaaS product feels a bit like being Starlight. But in the early days of the company, you’re mostly concerned with your own performance metrics—have you improved based on what you delivered last quarter or last year? Finding the product metrics that matter. Feature adoption.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 52

Userpilot

JULY 23, 2023

With a jobs-to-be-done template, you can easily transform your customer interviews into actionable insights and develop an engaging product with high chances of success. It operates under the premise that customers purchase products and services to get a “job” done. Get direct product feedback through in-app surveys.

Framework 90

Framework User Testing Feedback Software Data Visualization 90

Userpilot

JULY 23, 2023

TL;DR A go-to-market strategy is a comprehensive plan for taking your product or service to target customers. Key members of the GTM team: Go-to-Market Manager: Responsible for overseeing and coordinating the entire GTM process , ensuring alignment across go-to-market teams and successful product launches. Who is part of the GTM team?

Research Software 73

Research Software Data Visualization User Testing Marketing 73

Userpilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? Or perhaps you’ve managed to marry the two strategies and embraced product-led sales? If not, but you’d like to learn more, then why not watch the talk that Ben Williams , known as the Product-Led Geek, delivered at the recent Product Drive hosted by Userpilot?

Analytic Tools 95

Analytic Tools Feedback Software Customer Experience Data Visualization 95

Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. But alignment is more than just having a seat at the leadership table. As the old saying goes, if it ain’t broke, don’t fix it, right? .

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Userpilot

MARCH 23, 2022

Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. It’s obtained by asking customers how likely they are to recommend your product to others. Scores between 0 and 6 are detractors—people least likely to recommend your product. Detractors: Respondents that rated the product 0 – 6.

Product Research 88

Product Research Feedback Software Analytic Tools Research Software 88

Userpilot

AUGUST 16, 2023

This increases their productivity and efficiency. To ensure that staff knows how to use the tools and are familiar with the guidelines, develop onboarding , training, and mentoring programs. To see how Userpilot can help you implement data democratization in your company, book the demo! What is data democratization?

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Userpilot

NOVEMBER 30, 2022

What are the 7 laws of product GTM? How can product managers leverage them to orchestrate successful product launches ? These are some of the questions that Spencer Grover , Product Marketing Manager at Salesforce , answered in his recent presentation at Userpilot’s Product Drive 2022 conference. Book the demo!

Feedback Software 92

Feedback Software User Testing Data Visualization Onboarding KPIs 92

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 91

Analytic Tools Data Visualization Research Software Feedback Software 91

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. A self-service SaaS sales process is best for companies with a simple and/or affordable product.

Feedback Software 94

Feedback Software Research Software Reporting Tools Onboarding KPIs 94

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy isn’t a metric you can measure. But you can get a full picture of your customer relationships with NPS surveys , product adoption rates , and churn rates. So why not try a demo to see for yourself?

User Testing 95

User Testing Feedback Software Research Software Analytic Tools 95

BrainMates

SEPTEMBER 4, 2023

How to Drive Product-Led Growth By KATHRYN SHEPHERD-KING If you’ve been in the product management world for any length of time, you’ll have probably heard about product-led growth. Product-led growth is a go-to-market strategy that relies on using your product as the primary vehicle to acquire, activate, and retain customers.

Data Visualization 52

Data Visualization Onboarding KPIs Customer Experience Customer Feedback 52