Userpilot

AUGUST 14, 2024

Let’s dive in to learn what they are and how you can implement them into your product for greater customer success and acquisition! TL;DR A product-led strategy focuses on making your product, its value proposition, and user experience the primary drivers of customer acquisition, engagement , and retention.

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105

Userpilot

JUNE 29, 2024

A user journey map helps you communicate with stakeholders from across the organization to better align efforts. Thanks to that, they can better satisfy user needs , strengthen customer loyalty, and improve conversion rates. Future-state maps visualize an improved user journey and guide strategic planning and innovation.

User Testing 111

User Testing Data Visualization Customer Feedback Customer Experience 111

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. Book your demo to learn more. What resources (e.g.,

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Userpilot

SEPTEMBER 5, 2024

Fullstory autocapture works by leveraging the Document Object Model (DOM) to continuously track and record user activity as it occurs. With Fullstory autocapture, you can: Ensure user privacy and data integrity, even as your product evolves. Gain a complete understanding of the user experience.

Analytic Tools 103

Analytic Tools Data Visualization Feedback Software User Testing 103

Userpilot

JANUARY 6, 2023

Developing only the features that are in line with product vision also increases velocity. Regular backlog grooming and demo meetings give the team a chance to clarify what to build. Along with feature velocity, also track adoption to make sure you’re bringing positive change to user experience. Book the demo!

Onboarding KPIs 98

Onboarding KPIs User Testing Customer Experience Feedback Software 98

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. What is the goals-signals-metrics process?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Gainsight

OCTOBER 20, 2021

In fact, a Dimension Data study found 84% of companies that proactively work to improve customer experience see a revenue increase. By focusing on improving your product and user experience, you spend less time and money searching for new customers. There are three product-led growth pillars you can lean on: 1.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

NOVEMBER 20, 2023

A big part of their job is managing the roadmap and prioritizing technical initiatives in the product backlog. Technical PMs play an important role in helping the development and product team gain a shared understanding of the product goals and technical requirements. What is a technical product manager?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

JUNE 30, 2025

Contains a clear CTA to onboard the user. Opens up a channel for new users to request human assistance when stuck. Design Your Lifecycle Email Marketing Strategy with Userpilot Get a Demo 14 Day Trial No Credit Card Required 2. Goal for this stage: Deepen user engagement with the product’s main features.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

Userpilot

APRIL 23, 2023

Impact Mapping is a visual way of presenting the connections between product goals , user persona , and different solutions. Want to see how Userpilot can help you implement a product metrics framework? Book the demo! What is a product metrics framework? GAME product metrics framework.

Onboarding KPIs 98

Onboarding KPIs Framework Analytic Tools Feedback Software 98

Usersnap

FEBRUARY 24, 2025

This allows teams to create solutions that fill those gaps, improve efficiency, and provide a better user experience. Focusing on these areas ensures your product directly addresses user concerns, enhancing satisfaction and productivity. Early validation through prototyping engages users.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Userpilot

SEPTEMBER 18, 2024

It involves grouping and tracking relevant metrics associated with each stage of the user journey: Acquisition – Users visit your product or website for the first time and choose a free trial (or demo). Activation – Users engage with key features and find value in your product.

Onboarding KPIs 105

Onboarding KPIs Framework Data Visualization Analytic Tools 105

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. Book the demo!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

SEPTEMBER 14, 2023

The marketing team could help the PM identify ways to improve product usability and user experience by collecting customer feedback. Book the demo to see how Userpilot can help your product and marketing teams drive product success! The product manager role is very complex. How could this work?

Product Research 104

Product Research User Testing Research Software Feedback Software 104

Userpilot

JANUARY 31, 2023

No activation funnel is ever 100% straightforward: make sure you provide your users with a range of self-service support options to help them solve their own problems (without bombarding your support team). Finally, remember you can use live demos to show (rather than tell) your customers how to experience value.

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

MARCH 31, 2023

TL;DR Product personalization is a broad term describing the range of activities it takes to create a personalized experience within your product or service. It encompasses the entire user experience along with individual UI elements. Which bits of the customer experience can be personalized ?

Product Research 98

Product Research Data Visualization Analytic Tools Research Software 98

Userpilot

JANUARY 28, 2024

The trial sign-up rate shows how appealing the product is and how well-optimized is the landing page and the sign-up flow. The activation rate reflects the effectiveness of the onboarding process and product experience , critical for user retention. Want to see how Userpilot can help you track your product performance?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 105

Userpilot

JULY 15, 2022

The difference between macro and micro-conversions is that macro conversions define your primary goals, and micro-conversions are small steps users take to fulfill the primary goal. Here’s why: Help you see the bigger picture : When you define your macro goals, you set a vision and have a broader look at your product.

Customer Experience 98

Customer Experience Customer Feedback User Testing Data Visualization 98

Userpilot

SEPTEMBER 14, 2023

Irrespective of the type, all product managers must have some common key skills, like strategic thinking, leadership, and customer empathy. There are different seniority levels of product managers, spanning from entry-level positions to executive ones. Who is a product manager? Product vision.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Userpilot

FEBRUARY 9, 2023

TL;DR Product optimization is a process of improving aspects of the product, like the UI, in small increments to better satisfy user needs and deliver on business goals. The process of product optimization starts with goal setting , like improving usability. Book the demo! Want to see how?

Product Research 98

Product Research User Testing Feedback Software Analytic Tools 98

Userpilot

FEBRUARY 28, 2023

They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. Customer satisfaction surveys are similar in their design to NPS surveys and they tell you how content your users are with the overall user experience. We use Customer Effort Score (CES) surveys to collect them.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? For example, if you know your demo conversion rate , you’re able to predict how many leads will turn into paying customers and how much they’ll spend.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

JULY 18, 2023

When you look for a new product, make a list of the use cases and research tools for them. Use a free trial and book a demo whenever possible. Book the Userpilot demo to see how its feedback, analytics , and engagement features can support your product growth. Best product management software tools.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

DECEMBER 15, 2023

Book the demo! Idea screening is the process of evaluating and vetting product or feature ideas against pre-defined criteria, like market demand or technical feasibility. This will reflect your product goals and organizational culture. Willingness to pay – Are there enough people ready to buy the product?

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

Userpilot

OCTOBER 11, 2022

Userpilot’s vision focuses on developing a product that helps the best teams grow their own products and enables them to achieve their objectives. Book the demo ! What is a product vision? Product vision describes how you imagine the future state of the product. Product vision and product strategy.

Vision 111

Vision Analytic Tools Data Visualization Reporting Tools 111

Userpilot

JUNE 28, 2023

ClearCalcs improved user activation by segmenting early on with welcome screens. Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Kontentino increased user activation by 10% with an interactive walkthrough + onboarding checklist.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

Userpilot

APRIL 6, 2023

User stories make you focus on solving specific user problems rather than the actual features. Use opportunity solutions trees to align the problems you try to solve with product goals. Use data from user interviews, task analyses , and customer feedback to inform what goes into the MVP and future development.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

JUNE 12, 2023

Userpilot is a product growth platform with fantastic features to help you create great onboarding experiences. Book a demo to see it in action. What is goal-oriented user onboarding? Goal-oriented user onboarding helps first-time users accomplish the specific product goals they’ve set out to achieve.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Userpilot

FEBRUARY 7, 2023

Push notifications are used to get inactive users re-engaged while in-app messages educate active users to boost retention. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

FEBRUARY 28, 2023

After mapping out the customer journey and its touchpoints, it’s time to find opportunities to help new users experience AHA moments. After defining these important milestones, it’s time to segment users and set clear goals. This is the key moment where users experience value from your product.

Analytic Tools 98

Analytic Tools Onboarding KPIs Software Review Data Visualization 98

Userpilot

OCTOBER 25, 2022

Market research, differentiation, and positioning are necessary to prepare for the product launch. Product managers need to plan the timing, how to measure launch success , and how to make sure their first-time user experience is satisfying. Creating the product launch plan.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

JUNE 26, 2023

In the MoAR method, teams consider how well a feature helps achieve a product goal and the resources it requires. To decide which prioritization framework is right for you, consider important factors, like the product management stage and the time available to create the feature. Pros and Cons Focuses on user experience.

Framework 98

Framework Onboarding KPIs Feedback Software User Testing 98

Userpilot

APRIL 27, 2023

Start collecting user feedback by setting goals , assigning responsibilities to particular teams, and choosing the right methods and tools to collect data. Sending the surveys to the right user segments is essential to get the data you need to improve their user experience. What are their benefits?

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

Userpilot

MAY 23, 2024

Start monitoring product adoption and retention in Userpilot by identifying the key metrics aligned with your product goals. Use feature tagging to track user engagement with specific features. Userpilot allows you to track multiple user actions as if they were one by creating custom events. Retention rate.

Data Visualization 105

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 105

Userpilot

JULY 14, 2023

TL;DR A product analytics framework is a system for analyzing user interactions with a product to understand their needs and preferences, inform decision-making, and improve user experience. Funnel analysis analyzes user progress at key stages in the user journey, identifying bottlenecks or drop-offs.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. The 3 main components of customer experience. 17 practical strategies for improving your user experience. You can do this through goal tracking. Let’s roll.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97