Intercom, Inc.

DECEMBER 2, 2021

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Coalition

JULY 1, 2021

Tech Spikes are a useful activity for your product development team to perform when you need to explore how you are going to solve a challenging problem. They help you step outside the current flow of development to increase your understanding and reduce uncertainty. This work on the actual solution?—?usually

Technical Review 105

Technical Review Research Software User Testing Customer Experience 105

The Product Coalition

AUGUST 6, 2021

In today’s competitive business environment, technology is increasingly shaping the strategies that companies develop to try to outdo their competition. One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users.

Consulting 157

Consulting Reporting Tools Engineering Research Software 157

Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. Read on for the Product Development Health Check Playbook written by Angus McDonald and Kayla Li.

Weak Development Team 151

Weak Development Team Reporting Tools Research Software Feedback Software 151

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 121

Feedback Software Technical Review Weak Development Team User Testing 121

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 107

Technical Review Technology Telecommunications Data Visualization 107

Userpilot

DECEMBER 21, 2023

These podcasts can deliver you the latest developments and news in an audio format you can listen to while driving or walking a dog. In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more.

Research Software 85

Research Software Artificial Inteligence Technical Review Technology 85

Product Solving

APRIL 11, 2023

TL;DR: Domain fidelity is a critical aspect of software development that ensures a system or product closely aligns with the real-world needs of its users. By prioritizing domain fidelity and avoiding the pitfalls of premature optimization, development teams can reduce technical debt and create more effective solutions.

Technical Review 52

Technical Review Software Review Systems Review User Testing 52

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. As a business engineer, just like a Product Manager, you’re trained to perform different key roles in an organization.”.

Research Software 223

Research Software Systems Review Technical Review Development 223

PMLesson's Ace the PM Interview

NOVEMBER 18, 2021

It is no secret that software engineering interviews are rigorous and extensive today. Nevertheless, there are some general trends you can expect in many of your software engineering interviews. Nevertheless, there are some general trends you can expect in many of your software engineering interviews.

Software Engineering 52

Software Engineering Technical Review Software Review Engineering 52

The Product Coalition

FEBRUARY 12, 2022

It’s always better when we’re together Photo by henry perks on Unsplash When I entered the wondrous world of product & engineering for the first time, I did not understand why there was a split between Product & Engineering. Engineering decides how and executes. One cannot exist without the other.

Engineering 139

Engineering Product Research Technical Review Roadmap 139

Split

APRIL 24, 2024

Managing numerous testing environments poses a significant hurdle in the complex sphere of software development. More test cases, more test results, more test data, and more testing teams interjected into the software development lifecycle. Test environments are where code becomes a reality.

Feedback Software 59

Feedback Software Software Review User Testing Product Research 59

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. These teams can rarely deliver value on their own. Click the image to see a larger version.

Research Software 294

Research Software Weak Development Team Feedback Software User Testing 294

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Allow engineering to lay a strong analytics foundation.

Data Visualization 105

Data Visualization Analytic Tools Engineering Technical Review 105

Intercom, Inc.

JULY 14, 2021

As a principal engineer, you can effectively be operating as a team of one – and that makes it a little trickier to manage your time. . At Intercom, we believe that a principal engineer should “set goals autonomously and at the level of scope and ambition usually associated with a team.” Engineering org needs.

Engineering 151

Engineering User Testing Technical Review Document 151

Lenny Rachitsky

APRIL 30, 2024

A prediction for the future: Johnny said, “If I had to guess, technical PMs or engineers with product taste will become the most valuable people at a company over time.” I assume much of your success has been due to hiring well, and keeping a very high bar. ” For more, check out Perplexity.

Data Visualization 136

Data Visualization User Testing Technical Review Product Research 136

Product Talk

FEBRUARY 2, 2022

Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. But there are many reasons why engineers are one of the essential members of the product trio. And this is a good thing.

Product Research 232

Product Research User Testing Engineering Testing 232

Modus Create

OCTOBER 6, 2021

That’s not to say that legacy technology isn’t a relevant factor anymore. Multiple industries employ outdated software in their core operations and only consider modernization when a critical technology in their stack becomes unsupported (for example, an older version of Java or PHP is sunsetted). Paying off technical debt.

Technical Review 98

Technical Review Reporting Tools Software Review User Testing 98

Mind the Product

FEBRUARY 8, 2020

What exactly is technical debt? In this ProductTank San Francisco talk, Asa Schachar, Engineering Manager at Optimizely , explains exactly what technical debt is and how to stop it from slowing down the product development process. How to deal with technical debt. What Is Technical Debt and Why Is It Important.

Technical Review 130

Technical Review Product Research User Testing Customer Experience 130

First Round Review

MAY 7, 2019

Andrea Goulet is determined to change the way that the tech industry talks about empathy. After teaching us how to conquer technical debt, the CEO of Corgibytes returns to the Review to explain why empathy is technical skill, and how engineers can leverage this powerful tool in their practice.

Technical Review 109

Technical Review Engineering Development 109

The Product Coalition

JANUARY 26, 2022

Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion. You know, we’re in a technological age where we can be applying some tools to this. His father led a veterinarian clinic.

Reporting Tools 119

Reporting Tools Feedback Software Data Visualization Engineering 119

Product Talk

MAY 4, 2022

For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. It’s not about finding the right tech stack; it’s about finding the tech stack that works for your team.

Research Software 199

Research Software Feedback Software Product Research Data Visualization 199

First Round Review

MAY 7, 2019

Andrea Goulet is determined to change the way that the tech industry talks about empathy. After teaching us how to conquer technical debt, the CEO of Corgibytes returns to the Review to explain why empathy is technical skill, and how engineers can leverage this powerful tool in their practice.

Technical Review 108

Technical Review Engineering Development 108

The Product Coalition

FEBRUARY 12, 2024

I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.

Technical Review 114

Technical Review User Testing Product Research Customer Feedback 114

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Yes, the Computer Science curriculum had several required Hardware Engineering classes. The idea of a code review or a design review?

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. The expanding market for augmented reality app development services enables the company to explore novel methods of maximizing this technology’s potential. What is augmented reality app? By 2024, there will be 1.73

Technical Review 123

Technical Review Reporting Tools Vision Software Review 123

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

JANUARY 16, 2024

The whirlwind of change, driven by intense collaboration with design and engineering, was short-term focused — almost to a fault. The same is true for your roadmap — it takes more than diligence. As a matter of practice, review your vision and product strategy at the same time as you review your roadmap.

Roadmap 107

Roadmap Development Team Review Technical Review Weak Development Team 107

Intercom, Inc.

OCTOBER 31, 2019

Many engineers who make the transition to a management role face a bit of a conundrum – if I stop doing hands-on work, my team will lose a strong engineer and instead will gain an inexperienced manager. When I joined Intercom, my manager asked me if I wanted to onboard as an engineer or as a manager.

Software Review 167

Software Review Engineering Technical Review Management 167

Roy Madden

APRIL 4, 2022

The core of Feedly for Market Intelligence is an AI engine, called Leo, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. Meet Leo, Feedly’s AI Engine. Feedly’s AI Engine (Leo) automatically tags key market intelligence concepts.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

Pranav Khare

JANUARY 7, 2024

Once upon a time, in the bustling world of tech, there was a great divide. On one side, the engineers — the wizards of code, masters of the digital realm. Often at odds, but here’s the twist — it’s not the role of PMs that engineers despise; they just despise the approach of some PMs. Tip: Be a Bob who listens.

Engineering 52

Engineering Technical Review Customer Experience Analytic Tools 52

Modus Create

DECEMBER 4, 2023

Today, I am excited to unveil a significant development in Modus Create’s commitment to open source — we have established Tweag as our open source program office (OSPO). In 2022, Modus acquired software engineering company Tweag (which I founded in 2014) and further enhanced its open source footprint.

Research Software 105

Research Software Software Review Development Data Visualization 105

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

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Generative AI Customer Communications Technical Review Reporting Tools 110