Intercom, Inc.

MARCH 16, 2022

Intercom is a product-led company, focused on maximizing product innovation and development velocity. We educate our engineers in these policies and processes throughout their Intercom careers, from employee onboarding to performance reviews. We build strong technical foundations.

Software Review 118

Software Review Technical Review Systems Review Management 118

The Product Coalition

OCTOBER 19, 2020

This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. As an intelligence officer, I used this technique to help policymakers consider how situations would unfold over time so they could shape US national security policy. Of course, the lesson here is: innovate or die. congratulations!

Technical Review 164

Technical Review Analytic Tools Research Software Automotive 164

Split

MARCH 20, 2024

Understanding precisely how to improve release management is key for more efficient software development. This spans planning, development, testing, approval, deployment, release, and post-implementation support. Effective release management is pivotal for agile software development. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

OCTOBER 8, 2023

Algorithm Development Developing accurate prediction models requires careful consideration of algorithms and data preprocessing techniques. To achieve this balance, consider leveraging cloud computing and distributed processing technologies to speed up computations. This data can be invaluable in predicting market movements.

Data Visualization 130

Data Visualization Reporting Tools Feedback Software Customer Feedback 130

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic. introducing innovation and upgrading software products.

Reporting Tools 92

Reporting Tools Technical Review User Testing Data Visualization 92

Modus Create

JULY 2, 2021

Relentless pursuit of growth can also lead to overlooking other strategic aspects of business such as technical debt. This can jeopardize their growth because no one is immune to disruption in today’s age, least of all technology companies. That’s why DevSecOps has emerged as a popular philosophy among proactive tech companies.

Startups 72

Startups Technical Review Software Review User Testing 72

PMLesson's Ace the PM Interview

MAY 16, 2022

It is currently one of the most in-demand tech positions. This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security. Security engineering (or cybersecurity engineering) is the discipline of engineering focused on developing secure technical systems.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Mind the Product

MARCH 12, 2020

Many other tech companies organize themselves in this way, including Spotify , Atlassian , and Airbnb. In software product development, there is a growing demand for product managers to perform more tasks, do complex data analysis, and strategize with competing priorities. Supporting onboarding. How Product Ops Resolved the Problem.

Product Research 188

Product Research User Testing Weak Development Team Customer Experience 188

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers® Insurance serves more than 10 million households with more than 19 million policies in all 50 states. That’s where the light bulb came on for us,” says Michelle Dornfeld , head of business development for Toggle. trillion this year.

User Testing 85

User Testing Research Software Product Research Feedback Software 85

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 132

Artificial Inteligence Data Visualization Analytic Tools Research Software 132

PMLesson's Ace the PM Interview

MARCH 21, 2022

An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Product Management Unpacked

JULY 19, 2018

Product managers also monitor the development, sales, customer support, international marketing, and customer training activities related to a product to ensure the coordination and consistency of the overall product plan and presentation in the marketplace. As you grow in your career, so will your salary.

Reporting Tools 109

Reporting Tools Technical Review User Testing Research Software 109

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Mind the Product

SEPTEMBER 7, 2018

And while the medical profession pioneered the concept of professional ethics, other industries have also developed ethical codes. Engineering has developed a strict code of ethics that they are expected to adhere to in practice. Ethical Accountability in Tech. What are our ethical responsibilities as product people?

Software Review 128

Software Review Technical Review Development Team Review Weak Development Team 128

The Accidental Product Manager

FEBRUARY 21, 2022

You believe that you are using your product development definition to provide your customers with a high quality product that can meet their needs better than any other product that is currently on the market. and Contemporary Amperex Technology Co. So I’m willing to bet that you are pretty proud of your product. Nissan Motor Co.

Product Management 121

Product Management Product Manager Technical Review Systems Review 121

The Accidental Product Manager

DECEMBER 19, 2022

They have to first sell their policies and then they need to make sure that the company can efficiently service them when their customers have a need. The product managers view Tractable’s technology as a way to obtain accurate estimates for policyholders and get drivers back on the road faster.

Artificial Inteligence 65

Artificial Inteligence Product Management Product Manager Technical Review 65

The Product Coalition

NOVEMBER 11, 2021

Most new remote workers were thrust into this new work environment due to a global pandemic. With this tool, you can create PTO policies, manage the days off requested by employees, and do a host of other things. Having top-notch technology to use for PTO management will help you avoid problems in the future.

Feedback Software 88

Feedback Software Weak Development Team Technical Review Software Review 88

PMLesson's Ace the PM Interview

APRIL 6, 2020

Given how new and versatile the role is, product marketing management is also probably the least standardized role in tech companies, which makes the process of becoming a PMM quite obtuse and vague. The part that makes product marketing management different from other marketing roles is the technical (aka “product”) piece to the equation.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Department of Product

OCTOBER 26, 2023

Developers will keep 70% of the revenue, with Discord taking a 30% cut. Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. The Twitter app for Slack is no longer available and on its product release blog , the company says this is due to “upstream API limitations”.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

nulab

MARCH 11, 2020

You can also collect customer feedback via reviews, surveys, interviews, or focus groups. As part of this, you should also review your suppliers and distributors (if applicable), as well as the tools and software you use. You can also include technology and tools here. Analyze the environment. Sociological.

Technical Review 82

Technical Review Data Visualization Feedback Software Weak Development Team 82

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

DECEMBER 5, 2019

New offerings are being developed by young startups to address the lack of monitoring and alerts for everything data-science. In the first part, are technical people such as SRE’s, DevOps, data engineers, and data scientists. A revolution in observability that has risen due to new technology from companies such as New Relic.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

Atlassian

JANUARY 27, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In Technology. An immediate priority was to update our compensation strategy and then make those policies available to everyone. Atlassian is now a distributed workforce. Why do we need a compensation estimator? Related Article. By Molly Bronstein.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

The Product Coalition

SEPTEMBER 2, 2019

It’s obvious that these tools were developed with little or no customer participation. In this situation, it doesn’t matter who creates the product, whether it’s two fellow developers or a corporation giant like Google?—?or This is a famous quote from Steve Blank, the founder of the customer development approach.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. That’s where the light bulb came on for us,” says Michelle Dornfeld , head of business development for Toggle. trillion this year.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. That’s where the light bulb came on for us,” says Michelle Dornfeld , head of business development for Toggle. trillion this year.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. This article is not intended to be a book review, but I used the skills described in this bestseller to link them with our day-to-day Product Management life.

Product Management 156

Product Management Product Manager User Testing Customer Experience 156

The Product Coalition

JANUARY 21, 2021

I began the year working in Almundo, an Argentinian tech travel company that had been acquired by CVC (biggest travel company in Brazil). Sales were non-existent, and everyone in the company was working around the clock to bring our clients back home from their holidays with countries policies changing every minute. And it makes sense.

Feedback Software 114

Feedback Software Technical Review Weak Development Team Travel 114

PMLesson's Ace the PM Interview

MAY 22, 2021

Engineering manager interviews are some of the toughest in the tech industry. Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. On-site On-site interviews also vary, but they follow a predictable structure.

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Modus Create

JANUARY 12, 2021

The speed at which the economic landscape shifts has been increasing since the industrial revolution and the emergence of consumer technology. From the point of view of technology, manufacturing, and/or the ability to deliver a service, what is possible? I’ll review four methodologies: waterfall, Lean, design, and Agile.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. Challenger mindset : Another great skill to develop is the “challenger mindset.” The technology and platforms both Sales and CS use often have similar capabilities. With this role, you need deep knowledge of the product , service, or technology that your company offers.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Modus Create

SEPTEMBER 29, 2021

In today’s world, a slight change in the existing business ecosystem can have massive repercussions for the people, processes, and technologies involved. Although the creators of the Agile Manifesto had software development in mind, this mindset can be applied to almost any industry. .

Agile 52

Agile Feedback Software Software Review Technical Review 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio Vienna Pixel Kodlogy Technologies GmbH Myna Nanoware Media. However, we have also developed a remote policy that helps us effectively collaborate with clients worldwide.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Atlassian

MARCH 8, 2022

And both technical teams and the business departments they work with can benefit from Jira Service Management, especially HR teams. Atlassian’s People Technology IT team partners with the People Team (which is what we call our HR department) to find creative ways to unlock speed and value. What we learned and next steps.

Data Visualization 87

Data Visualization Technical Review Systems Review Management 87