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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market.

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Is M365 Down? – Proactive Alerting for Microsoft Azure Outages

eG Innovations

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. How do you notify your employees of a known service incident when they cannot access Teams or Outlook?

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Business Development vs. Product Management

The Product Guy

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

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The Ultimate Guide to Product Tours Software

Userpilot

Using the unique Driven Actions system (pictured above) you can set action triggers for different elements of the tour. WalkMe is popular with enterprise-level businesses, who appreciate its massive range of features (which go way beyond product tours – it’s an entire Digital Adoption Platform) and very high security spec.

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Product Strategies for Non-Strategists

The Product Guy

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

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Product Positioning for Product Managers

Department of Product

But a target customer for Audi may perceive higher value due to the connection to Porsche. The company’s mission is to catalyze the shift to a sustainable transportation system. Z” is positioned to establish significant price differential with “Y”. This is the result of unique product positioning.

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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers. As much as dishonesty sucks, giving disingenuous feedback due to people pleasing is a real phenomenon. By company email.