Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. Hint: it starts with user feedback. This sparked the idea of Prowly.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Intercom, Inc.

JULY 29, 2021

If there’s anything we’ve learned when it comes to working in hypergrowth startups is that you’re not really supposed to have it all figured out on the first try. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts. We have business development doing inbound and outbound.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Keep in mind, as your business matures from startup to scale-up, your sales strategy will need to evolve too. Establish clear, differentiated roles on your sales team.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Userpilot

AUGUST 23, 2023

Value chain analysis matters most to startups who don’t have much initial data to work with. In addition to these fundamental reviews of value chain activities, there are other levers you can pull like: Learning from more customers through welcome surveys. Customer pain points. Competitive advantage.

User Testing 98

User Testing Customer Feedback Feedback Software User Friction 98

Intercom, Inc.

AUGUST 1, 2019

. “Michael is the rare CFO who also leads up marketing, which makes him the perfect person to talk us through the company’s trajectory” As the head of Intercom’s Early Stage program for Startups, the fast-growing fintech startup is one company I’ve been keeping my eye on. From Wall Street to startup.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. The best candidates they have their pick of where to work and it’s really hard for small startup to compete. On the one hand you have the tech giants like Google and Facebook.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52