Roman Pichler

AUGUST 15, 2023

To avoid this mistake and ensure that your product strategy is complete, answer the following four questions: Who are the product’s users and customers? What are the benefits the product should generate for the company developing and providing it? Competition: Is your product still sufficiently differentiated ?

Product Strategy 226

Product Strategy Strategy Research Software Customer Experience 226

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. What’s more, you’ll struggle to determine the right product backlog items. But don’t stop there.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

People-First Product Leadership

DECEMBER 4, 2023

Throughout the post, I provide practical tips and steps for developing these strategic elements, setting the foundation for further strategic planning. Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals. Identify their strengths, weaknesses, opportunities and threats (SWOT).

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

PMLesson's Ace the PM Interview

APRIL 18, 2020

At Exponent , we've been operating as a remote team for most of the past year, with engineers, designers, and PMs spread across several time zones—not to mention thousands of users around the world who are part of our Slack community and Interview Practice forum. Product managers are translators, processors, and conduits of information.

Research Software 52

Research Software Product Management Product Manager Customer Experience 52

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Gainsight

JUNE 11, 2021

Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. But both teams should be working together to drive more revenue than attacking the customer base separately. It begins with identifying and developing outcomes. Adrian shared four tips: Create a space for customers to connect.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

People-First Product Leadership

DECEMBER 20, 2023

To establish the Product Vision, I recommend taking time as a Product team to reflect both on the past and on the future. How can you empower the Product team and cross functional stakeholders to think big? How can you empower the Product team and cross functional stakeholders to think big?

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

The Product Coalition

AUGUST 2, 2020

After 10 years, this internal tool supported thousands of daily internal users across countless teams, but nobody could explain exactly what the tool was providing. The system provided different functionality for different customers and the total scope was far greater than the internal team’s staffing capacity. What is the problem?

Data Visualization 93

Data Visualization Customer Experience Customer Satisfaction Engineering 93

The Product Guy

SEPTEMBER 12, 2017

If a persona says no to both questions, users like her won’t care about this feature, even if you consider it your magnum opus or your product’s big differentiator. When you tell your users about a new feature, your call to action should link people directly to a tutorial or onboarding tips for using that feature. Sad but true.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Tyner Blain

AUGUST 1, 2013

How can Theodore Levitt’s classic Whole Product approach help with defining a product roadmap? I’ve been revisiting his concepts and their use recently, thinking about how to revise them for some exercises I’ve been doing with product teams. Whole Product Game Background. Thanks, Luke!

Weak Development Team 53

Weak Development Team Differentiation Software Review Customer Experience 53

The Product Coalition

SEPTEMBER 21, 2018

Cem is the Senior Product Manager for Duolingo’s Monetization and Growth teams. Let’s read Cem’s interesting take on things… Hannah: In short, describe your role/responsibilities as a Senior Product Manager for Duolingo’s Monetization and Growth teams. Hannah: What is your background as a product manager?

Data Visualization 60

Data Visualization Education Weak Development Team Customer Experience 60

Userpilot

JANUARY 18, 2021

The time tracking feature doesn’t differentiate between billable and non-billable time. To cap it all, the product tour at the beginning is boring, bureaucratic — and compulsory. Activation is all about the user’s first experience with a given product. It’s not sufficient to just use the product. Big difference.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently.

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 249

Data Visualization Analytic Tools Research Software Product Research 249

Mind the Product

JULY 25, 2018

This year, I travelled from Berlin to Silicon Valley and interviewed 15 product management experts from Google, LinkedIn, Salesforce, eBay, and other companies, to learn about how they build successful products that serve millions of people every day. You want to steer the team into the greenfield area where big ideas live.

Weak Development Team 108

Weak Development Team Analytic Tools Research Software Construction 108

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

ProductPlan

JUNE 20, 2019

As a product leader, face time with the company’s executive team is to be expected. Although product managers may not regularly attend management meetings, they will frequently have opportunities to demonstrate features, share customer learnings, and present roadmaps to the higher ups in the company.

Presentation 70

Presentation Roadmap Weak Development Team Customer Feedback 70

Userpilot

JUNE 27, 2023

Userpilot is a powerful product adoption and user onboarding platform. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. With its user-level segmentation, you can set up basic contextual onboarding to differentiate user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 8, 2023

Whether your primary objective is to improve your user onboarding or product analytics, gather user feedback, or NPS, you will obtain a detailed comparison of Appcues, Usetiful, and Userpilot to determine which one suits your requirements best. These flows are what you use to create product tours and other in-app communication with users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 31, 2023

TL;DR Product evaluation surveys are customer research tools used to assess how users feel about your product experience at different stages of the customer journey. They help the product manager track changes in user sentiment, help them gather feedback , and understand customer needs. How can we improve our product?

User Testing 96

User Testing Customer Feedback Product Research Feedback Software 96

UX Studio

JANUARY 17, 2024

And now, being an adult, I think I’m trying to get back to this, childish part of me and actually dreaming about things that are not goals and like probably differentiating these two things. So it started with like [00:12:00] specialism in like very, very well developed craft. So I wouldn’t even differentiate that.

User Testing 74

User Testing Research Software Customer Experience Product Research 74

Userpilot

MAY 23, 2023

It enables product teams to track product usage and user behavior to guide product development and optimize the user experience. In addition, it allows them to gather user feedback with various survey templates and design personalized onboarding experiences to drive product adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

Userpilot is a powerful product adoption and user onboarding platform. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. Similar to HelpScout, Usetiful is typically considered for user onboarding, product adoption, and user feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

MAY 3, 2021

It helps you align with different team departments, better understand your customers , and find ways to step up your SaaS product. However, creating a product launch plan consists of multiple phases that each play a vital role in the success of your SaaS product. Strengths: What areas do your competitors excel in and why?

Product launches 124

Product launches Feedback Software Research Software User Testing 124

Userpilot

AUGUST 18, 2020

And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. Heap is also designed for teams. It makes sense.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

MAY 8, 2023

TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 18, 2020

And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. Heap is also designed for teams. It makes sense.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

MARCH 15, 2023

To help you make a confident decision, we’ll compare each tool’s features, strengths and weaknesses, reviews, and pricing. TL;DR Interactive user guides leverage various UI patterns to educate customers on how to use your product more effectively. All product managers want to delight and engage their customers.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Tips : Take your best shot at the pitch at first, and keep iterating as you learn more about your users. Tips: Hand-hold your early members. Cost: Small.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Userpilot

MAY 4, 2023

It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills. Typically, SaaS Product Managers consider UserGuiding for the following reasons: they want to improve their user onboarding, they need product adoption, and would also be able to measure their user feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 14, 2021

Getting the launching strategy right, creating a market buzz, getting people to notice and talk about your product, and giving value to the customers can all be overwhelming. What if the product made with so much effort gets totally ignored? A quick check on Product Hunt. Product hunt dashboard. But, is it?

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Userpilot

MAY 18, 2023

UserIQ is usable as a product adoption platform, but at its heart, it’s a customer success platform. This isn’t necessarily a bad thing, but if you’re hoping to get two platforms for the price of one, you may be disappointed. It offers four key products: Step-by-step tours: to guide users through the product.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

PMLesson's Ace the PM Interview

MARCH 29, 2022

This way, it can be easily spotted and differentiated from the rest. I strive to grow a team of data professionals and help them achieve their potential. You're trying to join a growing team or be part of a larger data team that will help coach you into bigger and better skills. Let’s find out.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Userpilot

MAY 4, 2023

Its Chrome extension builder is user-friendly, even for non-technical employees on your team. Moreover, its feedback functionality enables you to develop in-app surveys, including NPS surveys. Usertiful is especially praised by its customers for having a simplistic, user-friendly design and a helpful customer support team.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52