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A Brief Guide to Product Discovery

Roman Pichler

What kind of user experience (UX) should the product give rise to? What architecture patterns and technologies may be used? This includes discovering the right UX design and functionality and making the right technical decisions. How might people use the product? What are the major touch points?

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How Storytelling can improve User Experience

Imaginary Cloud - Design

A good user experience strategy considers the powerful impact of storytelling, once it can guide the user through a compelling narrative by adding value to an app or website , and consequently, to the whole business. The 21st century is a century highly characterized by information and technological advancements.

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How customer expectations are rising – and what to do about it

Intercom, Inc.

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

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Slack: A Product Led Growth Strategy Case

The Product Coalition

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. Microsoft launched Team in 2016 and took over many customers of Slack, and currently has almost twice as many daily active users as Slack. A recent example is Team vs Slack.

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Second, expectations are rising for consumer-grade experiences. As a result, digital technologies are being seen as the critical differentiators they are.

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7 Ways API & SDK Solutions Help Product Managers Move Faster

The Product Coalition

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. The reduced technical uncertainty means PMs can focus on what matters most to them: identifying the right customer problems and solving them the right way at the right time.

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Succeeding with Product Delivery and Scrum: 10 Tips for Product People

Roman Pichler

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] Answering the following four questions with help you with this: Are you developing a product that is usable and beneficial for the users?