UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Some users desire precise make and model specifications.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Mind the Product

JANUARY 16, 2020

Robyn is as a product manager for the Government of Canada with 20 years of experience.“At At the moment, I work on software products used by inspectors in Canada’s transportation sector, but I’ve also worked on products related to travel and online services for Canada’s registered charities.”. Build something.

Data Visualization 176

Data Visualization Customer Experience Customer Feedback User Testing 176

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

OCTOBER 24, 2022

Creating and launching this sort of survey can help you and your SaaS in several different ways: Differentiate between buyer personas and your actual users – As we discussed earlier, those with decision-making power aren’t always representative of your users themselves. How does a persona survey template help?

User Testing 98

User Testing Customer Feedback Research Software Feedback Software 98

eG Innovations

JANUARY 19, 2023

These types of issues can cause those “Citrix is Slow” type complaints as typically the user will believe that their network connection is fine, and it is “Citrix” having the problem. How Does Latency Affect End-User Experience? When it comes to how latency affects the end-user experience, it is quite simple.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Userpilot

MAY 20, 2024

Great for measuring customer loyalty and differentiate between promoters, passives, and detractors. Ask users how satisfied they are with your product, a feature, support, etc. That said, a score between 0-30 can be pretty regular (with room for improvement). Some of these include: NPS surveys. NPS survey example. CSAT surveys.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63