Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

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Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Technology (media creation, connectivity, etc.). Download your copy here.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Our guest is Dr. Lilac Muller, VP of Product Management at Kymeta Corporation. It was a technological marvel. Then learn about those customers.

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User Testing Reporting Tools Customer Experience Research Software 123

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

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Research Software Analytic Tools Feedback Software Data Visualization 59

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 83

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Product Innovation Educators

JULY 11, 2022

How this product manager created a successful product for an underserved market. Today we are taking a product journey, exploring how an insight about an underserved market turned into a valuable product and a rapidly growing company. Summary of some concepts discussed for product managers. [2:35]

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Research Software Feedback Software Reporting Tools User Testing 100

Alchemer Mobile

MARCH 23, 2022

Watch the recording of Christy Culp, Apptentive’s Chief Customer Officer and Director of Marketing, Ashley Sefferman, as they discuss 2022 mobile app trends and category-specific benchmarks to help quantify your app’s success. Want to download the slides from the webinar? Watch the full webinar here or continue below.

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Data Visualization Entertainment Healthcare Webinar 246

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 84

Product Innovation Educators

DECEMBER 27, 2021

Innovation accounting for teams, managers, and strategy – for product managers. GroundControl, an Innovation Accounting software platform to help?corporate Summary of some concepts discussed for product managers. [1:59] 3:58] Who needs an innovation accounting system? corporate ventures?with?the

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Reporting Tools Data Visualization Product Management Product Manager 99

Revulytics

OCTOBER 25, 2017

In announcing the new AR app, Michael Valdsgaard, Leader Digital Transformation at Inter IKEA Systems said that “now, technology has caught up with our ambition. These seem like such simple questions but can be so difficult to answer – especially in the context of competing interests and opinions we face daily as product managers.

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Analytic Tools Data Visualization Reporting Tools Customer Experience 113

Alchemer Mobile

APRIL 9, 2020

The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. Download the 2020 Mobile App Engagement Benchmark Report. This is our fifth consecutive year conducting this research.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Alchemer Mobile

AUGUST 25, 2020

According to this hiring trends report , the demand for senior-level PMs increased 51 percent over the last two years (compared to entry-level at ten percent and mid-level at 26 percent) with an overall jump of 32 percent in all PM-related roles. For some brands, they’re moving the mobile app experience out from product and into marketing.

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Technical Review Product Management Product Manager Software Review 130

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. But what about all those times when one of our famous customer service Red Coats isn’t right around the corner? DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Mobile Marketing Tips for Travel and Hospitality Brands.

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Travel User Testing Research Software Feedback Software 261

The Accidental Product Manager

FEBRUARY 8, 2021

The product managers at Amazon have a bit of a problem on their hands right now. However, Alexa exists in a very competitive market. Google and Apple both have competing products. Google and Apple both have competing products. Amazon’s share of the smart-speaker market fell to 40% after having been at 59%.

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Data Visualization Artificial Inteligence Reporting Tools Software Review 100

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

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Analytic Tools Data Visualization Research Software Feedback Software 96

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. Top 4 Struggles for Customer Service Teams. But, pointing fingers at the customer service agents is no solution.

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Reporting Tools Feedback Software User Testing Customer Feedback 76

Product Innovation Educators

AUGUST 22, 2022

Insights on product strategy and customer research for product managers. Today we are looking at product management work through the eyes of a CEO, exploring several topics together. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies.

Research Software 93

Research Software Feedback Software Reporting Tools User Testing 93

The Accidental Product Manager

APRIL 12, 2021

However, it turns out that for the product managers who work at these food delivery firms, all is not so good. Product managers need to understand that their customers have become spoiled. This means that restaurant and grocer product managers are now rushing to satisfy the exact same demand.

Reporting Tools 97

Reporting Tools Product Management Product Manager Management 97

Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. “Mobile has been a huge enabler of these heightened expectations, largely replacing the customer service agent of the past. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Download your copy here.

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User Testing Feedback Software Data Visualization Customer Feedback 264

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

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Product Research User Testing Customer Feedback Data Visualization 264

Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. Explore the best conversion rate optimization tools on the market. Explore the best conversion rate optimization tools on the market. Using CRO analytics is one of the best ways to drive growth.

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Data Visualization Analytic Tools Feedback Software Research Software 96

The Product Coalition

FEBRUARY 24, 2023

Do commercial metrics, like “monthly recurring revenue” matter to product managers, when product metrics, like “monthly active users” already paint a good picture? In case the highest metric — profit — isn’t good, report on the next highest metric; adjusted profits.

Reporting Tools 144

Reporting Tools Data Visualization Customer Experience Download 144

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Download your copy here.

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Finance User Testing Feedback Software Research Software 261

bpma ProductHub

FEBRUARY 13, 2017

To learn about our latest findings in-depth, don’t miss the Feb 16 BPMA event on “The Six Key Factors of High-Performance Product Teams”. Download here. The first is the successful delivery of products to market as viewed through the eyes of product teams themselves. What do we mean by success?

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Reporting Tools Data Visualization Product Research Research Software 195

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. And you had to own all the servers. And you had to own all the servers. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Alchemer Mobile

MARCH 9, 2022

So, why does it often get deprioritized in favor of customer acquisition and app downloads? What many don’t realize is that customer retention can be largely managed with a few simple improvements to their app’s customer experience. We all know that retaining customers costs less than acquiring new ones.

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Customer Feedback User Testing Customer Experience Data Visualization 264

Product Innovation Educators

JUNE 5, 2023

Understanding the roles of product managers, project managers, and product owners Today we are talking about a frequently asked question, which is how are product and project management related. He is a product owner and entrepreneur, with NewGenP being his latest company.

Reporting Tools 95

Reporting Tools Feedback Software Data Visualization Systems Review 95

Mixpanel

OCTOBER 17, 2022

Forrester reports that insight-driven businesses are growing at an average of 30% each year and are predicted to take $1.8 We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success.

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Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks.

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Data Visualization Analytic Tools Reporting Tools Technical Review 103

Alchemer Mobile

MAY 4, 2021

We know NPS can be a powerful tool if used correctly, and recognize the value in having one metric to provide a holistic pulse on your customer experience. Download the guide: 6 Actionable Steps to Improve NPS. Surveys do not always need to be about customers giving feedback, they can be used as a tool to gather more basic information.

Product Research 246

Product Research Feedback Software Data Visualization Onboarding KPIs 246

ProductPlan

APRIL 1, 2020

In a world of browser-based solutions, experimentation and rapid iteration are sometimes taken for granted. Some products get released multiple times per day or simultaneously present different experiences to various users. So how do product roadmaps help ensure this remains the case?

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Feedback Software Reporting Tools Roadmap Data Visualization 59

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Can you tell us a bit about the platform you’ve built and how it helps data scientists? That was my first job in tech. Benn: For sure.

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Data Visualization Analytic Tools Research Software Reporting Tools 151

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Alchemer Mobile

MAY 27, 2020

Everyone is picking up new habits and hobbies, and therefore creating more demand for certain products during quarantine. We’re also adopting new shopping strategies such as using delivery services and curbside pickup. Download the 2020 Mobile Customer Engagement Benchmark Report for Retail Apps.

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Feedback Software User Testing Customer Feedback Customer Experience 147