The Product Coalition

NOVEMBER 30, 2020

You can sign up here and join 28k other subscribers Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers. at the same time?—?the

Product Research 89

Product Research User Testing Research Software Feedback Software 89

BrainMates

APRIL 21, 2020

We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. Whether the solution we’ve defined is the most effective to sufficiently address the problem? The benefits of a top-down specification framework. You can be wrong and rapidly adapt.

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools Research Software 80

Userzoom

MARCH 26, 2020

In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. This is why a little forethought and a simple template is a great way for researchers and teams to get on the same page.

User Testing 94

User Testing Product Research Research Software Data Visualization 94

ProductPlan

SEPTEMBER 30, 2021

Product professionals talk to customers and stakeholders to understand what’s important to them. We conduct customer research and stakeholder alignment so we can figure out what matters. We conduct customer research and stakeholder alignment so we can figure out what matters.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Questions & Answers. in a home office?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Gainsight

OCTOBER 14, 2022

Is it different for every customer?”. These are just a few of the questions that customer success (CS) experts explored in a recent episode of CS Essentials by Gainsight: Talking About ROI , a Success League Radio production. This series is also hosted by Tim Van Lew, Director of Customer Success Strategy at Gainsight.

User Friction 52

User Friction Engineering Customer Experience User Testing 52

The Product Coalition

DECEMBER 11, 2023

But another reason is that in order for your customers to buy your product they need to be ready to buy it. I’m sure you’ve been there yourself as a customer. You can’t force anything on your customer, they have to be willing to make the move. Like you, your customers are people. It starts much earlier — with the mindset.

User Testing 78

User Testing Customer Experience Product Research Consulting 78

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS. Measure success and iterate.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Users could of course listen to all of them inside of Spotify. Mock PMM Interview: Market Sizing Learn how to think about things like total ad revenue per user, per year. How many sessions are Android users engaging in every day?

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

The Product Coalition

APRIL 19, 2021

Join more than 145 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. 71 Product Owner Interview Questions Scrum is not a methodology but a framework. Hence, you have to figure out on your own what is working for your organization.

Product Research 112

Product Research Customer Experience User Testing Agile 112

Iteratively Blog

MARCH 15, 2020

They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Check out the latest issue. #2 4 Datacamp.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Usersnap

FEBRUARY 20, 2020

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? We’ll also show you how you can calculate NPS for your business, teach you how to collect NPS feedback, and go over a few NPS best practices.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

UX Studio: Product Management

OCTOBER 26, 2017

Value returning visitors or customers a bit more than brand new users. And “a bit” actually means “much”, not to mention that keeping existing users takes seven times less effort than acquiring new ones , as does selling to them and converting them into repeat customers. Looking for daily users (e.g.

Customer Experience 106

Customer Experience Data Visualization Analytic Tools User Testing 106

BrainMates

SEPTEMBER 9, 2020

For example, for GE, IBM and Hewlett Packard, technology was going through a major transition when each of them launched. When you’re aware of the problems and unmet needs that customers have, you can start to work towards a solution. These are abnormal times and I think we need abnormal solutions. Read the room.

Research Software 86

Research Software Entertainment Customer Experience Workshop 86

UX Studio

MAY 2, 2018

Then, I wonder: how to be more creative in a UX setting, while still putting the user first? Jakob’s law reads: “Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know. Design for patterns to which users are accustomed.”

Weak Development Team 80

Weak Development Team Research Software UX User Testing 80

BrainMates

SEPTEMBER 9, 2020

For example, for GE, IBM and Hewlett Packard, technology was going through a major transition when each of them launched. When you’re aware of the problems and unmet needs that customers have, you can start to work towards a solution. These are abnormal times and I think we need abnormal solutions. Read the room.

Research Software 52

Research Software Entertainment Customer Experience Workshop 52

Userzoom

JANUARY 29, 2020

When you’re down to the wire, time-wise, how can you ensure that user research is still being planned and executed as thoroughly and as user-focused as possible? Darrell Penta , Senior UX Researcher | HubSpot. Projects like these can put UX researchers in a very difficult position. Lean on your co-workers.

User Testing 72

User Testing Research Software Product Research Customer Experience 72

UX Studio

NOVEMBER 28, 2018

Imagine the time spent recruiting and building a design team, finding the last piece of the puzzle for that role you still need, and stressing for six months to get the perfect fit. And just call your favorite design team to get a ready-made solution or just a bit more user research for next month. But not necessarily.

User Testing 41

User Testing Weak Development Team Research Software Product Research 41

The Product Coalition

MAY 25, 2018

Learn more about the numerous product backlog anti-patterns that can manifest themselves when you try to create value for your customers and your organization. Before we start talking about the product backlog anti-patterns, I would like to make a small detour to make you familiar with my mental model, how agile software development works.

Webinar 60

Webinar Agile Product Research Customer Experience 60

Intercom, Inc.

JULY 4, 2019

If we implement a new feature, how will customer behavior change in a meaningful way?”. We wanted to jump into this hot topic to see if we could marry our practical experience with Josh’s framework. Leaders have to get out of the business of saying: “I have this solution in my head. Short on time?

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s weird, we have all these terms now – customer-funded, indie hacker.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? Creating A B2B SaaS Marketing Plan.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userzoom

DECEMBER 11, 2019

Here are a few teasers of what’s to come: We can look forward to a further blossoming of the CX and UX relationship, where we move past the collection of pure attitudinal data towards a more holistic overview of experiences using quant and qual research. Becky Wright, Senior Product UX Researcher. Lee Duddell, Senior UX Director.

Data Visualization 92

Data Visualization User Testing UX Research Software 92