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Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them

Alchemer Mobile

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Our research shows that 96 percent of dissatisfied customers won’t complain directly to the company. You must look beyond reviews and focus on hearing from more of your customers.

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

In-app strategies for converting free or trial users to paying customers. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

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My favorite UX design workbooks: develop your skills by solving exercises

UX Planet

research, UX design, UI design) and platforms (e.g. research, UX design, UI design) and platforms (e.g. It’s an app that lets the user take care of their plants and track their growth. Even though we’re designing a mobile app, the things you’ll learn will also apply to web design.

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14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

Userpilot

They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both. Reach out to promoters to ask for reviews or recommendations. The benchmark for SaaS is higher, though.

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The Way We Teach Ourselves: How Our Internal Training System Evolved

UX Studio

At that time we didn’t really have an elaborate internal training system for the newcomers. Then we had time to work on our dummy project, a digital application David predefined; mine: an HR recruitment desktop app. well accidentally we had no heating on that day when the photo was taken)Thus started our internal training system.

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Churn Rate: Solutions With UX Design? Case Study On Xeropan

UX Studio

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

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Best Resources for Data Folks

Iteratively Blog

They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Check out the latest issue. #2 Read it here. #3